Trunk Up Boutique Reviews 

24
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Any time I have purchased from Trunk Up it has been a wonderful experience and my clothes always come on time or faster than expected. Customer Service is quick to respond to sizing questions if I hav... See more

Rated 2 out of 5 stars

Poor quality. Dress material wasn't good. Received the dress very promptly. Unfortunately the material and style of dress didn't work.

Company replied

Rated 5 out of 5 stars

Trunk up does an amazing job of selecting unique, quality clothing at an affordable price point. Their customer service is top notch, and they stand behind their products. I highly recommend Trunk Up!... See more

Rated 5 out of 5 stars

Repeat customer! Have been very satisfied with all of my purchases and always get so many compliments on the clothes. Professional, fast, and friendly service! Will be back for more.

Company details

  1. Ladies' clothes shop
  2. Clothing Shop

Information provided by various external sources

Trunk Up was started in November 2014 to provide unique and trendy pieces to knock your frilly socks off. We provide high-quality, affordable clothes to women in the USA. It's a family business based out of Richmond, VA (we love RVA!) where we all have a strong passion for clothes and good fabric. We strive to find the best items for our fashion forward customers that are not normally found anywhere else. Our goal is to find unique clothes, that are never plain. Each item has a unique twist to it - whether it's an explosive pattern, a unique texture, or a sweet design, it's different from anything you've ever seen. We hope our products will make you smile :)


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

24 reviews

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4.4

All reviews

(24)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great buy

The item was very chic and my daughter loved it. it was one of my best buys. It was a quick and received it fast.

1 January 2020
Unprompted review
Rated 5 out of 5 stars

Repeat customer

Repeat customer! Have been very satisfied with all of my purchases and always get so many compliments on the clothes. Professional, fast, and friendly service! Will be back for more.

17 September 2019
Unprompted review
Rated 2 out of 5 stars

Poor quality

Poor quality. Dress material wasn't good. Received the dress very promptly. Unfortunately the material and style of dress didn't work.

30 April 2019
Unprompted review
Trunk Up Boutique logo

Reply from Trunk Up Boutique

Hi there! We're sorry you didn't like the item but are happy we returned the item for you immediately and took care of your customer needs. If you're interested in learning more about the item you bought for future purchase decisions, it was made by the Angel Biba brand which is an Australian company and very boho-chic with lightweight materials. You may not like some other items from this brand as most of their have these qualities. We state this information in the descriptions and truly want to take great care of our customers. We hope you'll come back and check out the other great items we have in stock!

Rated 5 out of 5 stars

Excellent service

Excellent service! I spotted a darling dress on FB on a Tuesday morning and desperately wanted to order it for my daughter… but I knew we needed it by Friday. Prior to ordering, I was able to reach out to their customer service through email – and received an immediate response! They were able to verify (using my address) that if I chose expedited shipping, I should receive the item within 3 days. I actually receive the item in 2 days! Couldn’t be happier with the customer service – or the dress! Would definitely recommend this company!

25 April 2018
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service! The top I wanted to order was out of stock. They contacted me when it was back in stock and I received it very quickly. Love it!

19 February 2018
Unprompted review
Rated 5 out of 5 stars

The dress arrived soon then expected

The dress arrived soon then expected. It's absolutely perfect. I love the material it's made of. The fabric is thick and has a little shimmer. The length is also good since I am short most dress fit long. I would buy more dresses from this site.

8 May 2017
Unprompted review
Rated 5 out of 5 stars

Excellent!

The shipping was on time, the dress is perfect and fits according to their size charts.

19 February 2017
Unprompted review
Rated 5 out of 5 stars

Closet Must-Have

I love my Tribal Print Skirt that was purchased from Trunk-Up. It came in perfect condition, and arrived in a timely fashion. I'm in love with this skirt, and will be wearing it quite often. Thank you Trunk-Up for making this unique skirt. I will be making future purchases.

28 September 2016
Unprompted review
Rated 5 out of 5 stars

Awesome!

Beautiful pieces for great prices. I'm usually a M and the shirt I ordered did seem to run big but other than that, great service and awesome clothing!

13 August 2016
Unprompted review
Rated 5 out of 5 stars

Love Trunk Up!

Any time I have purchased from Trunk Up it has been a wonderful experience and my clothes always come on time or faster than expected. Customer Service is quick to respond to sizing questions if I have reservations on the fit. My closet is filled with so many wonderful Trunk Up products! Each time I wear one of these unique pieces I am given so many compliments on the outfit. Trunk Up is my go to for casual or dressier outfits. I even wore one of the dresses as my "exit" dress on my wedding day!!

12 July 2016
Unprompted review
Rated 5 out of 5 stars

Trunk Up

Trunk up does an amazing job of selecting unique, quality clothing at an affordable price point. Their customer service is top notch, and they stand behind their products. I highly recommend Trunk Up!

15 June 2016
Unprompted review

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