TruSmile Veneers Reviews 532

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 89 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the product's quality, noting that the veneers look natural, fit well, and significantly boost their confidence and appearance. Many appreciate the ease of the process, from taking impressions to receiving the final product, and commend the excellent customer service for its attentiveness and helpfulness. However, some people were dissatisfied with the customer service, mentioning slow responses or a lack of communication after purchase, particularly when issues arose. A few reviewers also found the veneers to be bulky or fake-looking, and some reported that the product's durability was poor, with veneers cracking or breaking within a few months.

What people talk about most

Product

Reviewers mention positive feedback about the product, with many expressing increased confidence and... See more

Customer service

Clients share positive opinions on customer service, with many praising the helpfulness, quick responses, and... See more

Quality

People report positive experiences with quality. Customers are impressed with the natural look and high-end... See more

User experience

Customers consistently note positive experiences with the user experience. Many reviewers found the process... See more

Price

Consumers find the pricing to be ambiguous. Many reviewers praise the affordable prices, competitive rates,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First off im a paying costumerand thisbis not a paid review. Well the impressions have arrived at the trusmile office, now the anticipation of getting my new veneers.The process has been really smooth... See more

Rated 5 out of 5 stars

What made my experience " Great ". Was the attentive customer service . Also, the quality of the veneers was impressive. They fit great. And the lisp , (they warn you about) isn't that bad at all. The... See more

Rated 5 out of 5 stars

Hands down, the best purchase I have ever made for my self-esteem! I work in the public eye, and used to be so insecure to smile or show my teeth when I talked. But now, thanks to TruSmile, my persona... See more

Rated 5 out of 5 stars

TruSmile ..5 Stars Super good fit with the ability to order backup teeth or get a different shade. Reasonable prices with quality that rocks . TruSmile veneers gives you a Hollywood smile and the con... See more



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

532 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 62% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Get ready for a better life

The response team is amazing.. You don't have to wait for a very friendly response on any question you may have. The speed in which the veneers are made is amazing, but they are still made of top quality. The are life changing. The response team is amazing.. You don't have to wait for a very friendly response on any question you may have. The speed in which the veneers are made is amazing, but they are still made of top quality. They are life changing.

1 November 2024
Unprompted review
Rated 5 out of 5 stars

Ordering was simple

Ordering was simple, impression kit was easy to understand and use.... got my Veneers rather quickly and i would definatly use TruSmile again and would absolutly recommend ordering from TruSmile.

18 November 2024
Unprompted review
Rated 5 out of 5 stars

At first it seemed to good to be trhe

I was a little worried at first because it seemed to good to be true. Im a retired disabled veteran and lost a front tooth which has been a eye sore. I looked trusmile up and decided to take the plunge. My first down oayment was discounted so I was able to get everything started for a great deal. Two days after paying my initial payment in already received my impressions kit. I was a little confised wt first but emaed trusimle and they talked me through everything. They received my impressions and I received a email saying they were good to go and what contact me as soon as my new veneers were finished. Instead of the 3-5 weeks I received noticed about 2 and half weeks later that they were finished. Unfortunately that was so quick I was not able to make my second payment at that time. They held my veneers for 4 weeks for me until I was able to make the second payment. I know a lot of companies would have closed it and I would have just lost out. Not trsumile. And boy am I glad I was able to make that final payment because about u days later I received my new smile. I could not stop from smiling and coild not stop from tearing up. I took so many pictures for my family all over the world and my wife said I looked great. I was so happy. I csnt say enough about this company. If you jave any doubts erase them from your mind. I love my new smile and two weeks later I still cant stop looking in the mirror. They fit perfect. I did exactly what the instructions said by wearing them as much as possible and at first they felt a little weird wnd tight and just strange. Now I feel weird not having them. They fit perfect. So happy with this whole process and plan to get another pair for a spare in the future. Thank you A++++++++@

6 November 2024
Unprompted review
Rated 5 out of 5 stars

the process was so easy!

the process was so easy!! took about 3 days to get the impression kit, and to send it back where they were excepted! i’m super excited to get my new smile. they have been super helpful and respond super quick!

16 November 2024
Unprompted review
Rated 5 out of 5 stars

Better Than The Rest

I tried PopOn Veneers and InstaSmile in the past but my TruSmile Venneers are BYFAR my favorite set. They are thinner, less bulky and look more natural than my previous sets from other suppliers. Customer service is MUAHHH **chef’s kiss**. Initially I didn’t like the set that was mailed to me, they were good but I felt they could be better, so I let TruSmile know. They sent me a new set that arrived in like 2 weeks time and they were PERFECT. I 100% recommend TruSmile as an affordable option for a straighter, whiter, gap free smile 😃

10 December 2023
Unprompted review
Rated 5 out of 5 stars

Excellent

My whole experience with trusmiles was great! Excellent customer service and my life has changed thanks to my new veneers. I have the confidence and self esteem I've been missing. I would recommend trusmiles to anyone!

13 September 2024
Unprompted review
Rated 5 out of 5 stars

Simply put 9/10.

Simply put, I got my confidence back while I await surgery. 9/10 and that's only because I am restricted with the foods I can eat!! Lol

17 October 2024
Unprompted review
Rated 5 out of 5 stars

Awesome!!!!friendly and helpful…

Awesome!!!!friendly and helpful staff...highly recommend!!!trusmile vaneers is the way to go and no this is not a fake positive review I know everyone will have their own experience!

17 October 2024
Unprompted review
Rated 4 out of 5 stars

So far so good

So far so good. They’ve kept me informed every step of the way and the process has been easy. I didn’t have any issues making my impressions and I received an email saying they were accepted a few days after I shipped them back. All I’d my emailed questions have been answered quickly and thoroughly. I’ll update once I get my final product.

4 October 2024
Unprompted review
Rated 5 out of 5 stars

Most pleasant experience with a veneer company!

My clip in’s are even better than I could have imagined. I had a terrible experience with a different company and decided to try Trusmile which couldn’t have been a better choice and all around experience customer service is amazing they genuinely listen to you and go the extra mile to get a custom shape size and fit also can we talk about affordability?? They are genuinely the most affordable company with the BEST RESULTS! I couldn’t be happier if your trying to pick between company’s this is your sign to go with Trusmile!

14 October 2024
Unprompted review
Rated 5 out of 5 stars

Awaiting my top set

Awaiting my top set! Very fast and easy process! Company has been very responsive, passionate and helpful! Excited to update with pics soon!

11 October 2024
Unprompted review
Rated 5 out of 5 stars

Wow.. you will love your experience

Wow... at first, I was skeptical and really didn't want to waste money on something I didn't think was going to work out for me. My son mentioned this product to me and did his research. I finally said to myself, what do I have to lose? I have an imperfection in the front that really bothered me and kept me from showing my smile.
I would highly recommend this product to anyone that wishes to bring a smile and confidence back into their lives.
The price you will pay will be far less than that from any recommended dentist.
Thank you TruSmile!!!

5 October 2024
Unprompted review
Rated 5 out of 5 stars

Very pleased!!

The process was very easy, impressions very easy to do and the results were amazing. I have never felt better about my smile!

28 September 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look