TruSmile Veneers Reviews 532

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 89 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the product's quality, noting that the veneers look natural, fit well, and significantly boost their confidence and appearance. Many appreciate the ease of the process, from taking impressions to receiving the final product, and commend the excellent customer service for its attentiveness and helpfulness. However, some people were dissatisfied with the customer service, mentioning slow responses or a lack of communication after purchase, particularly when issues arose. A few reviewers also found the veneers to be bulky or fake-looking, and some reported that the product's durability was poor, with veneers cracking or breaking within a few months.

What people talk about most

Product

Reviewers mention positive feedback about the product, with many expressing increased confidence and... See more

Customer service

Clients share positive opinions on customer service, with many praising the helpfulness, quick responses, and... See more

Quality

People report positive experiences with quality. Customers are impressed with the natural look and high-end... See more

User experience

Customers consistently note positive experiences with the user experience. Many reviewers found the process... See more

Price

Consumers find the pricing to be ambiguous. Many reviewers praise the affordable prices, competitive rates,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First off im a paying costumerand thisbis not a paid review. Well the impressions have arrived at the trusmile office, now the anticipation of getting my new veneers.The process has been really smooth... See more

Rated 5 out of 5 stars

What made my experience " Great ". Was the attentive customer service . Also, the quality of the veneers was impressive. They fit great. And the lisp , (they warn you about) isn't that bad at all. The... See more

Rated 5 out of 5 stars

Hands down, the best purchase I have ever made for my self-esteem! I work in the public eye, and used to be so insecure to smile or show my teeth when I talked. But now, thanks to TruSmile, my persona... See more

Rated 5 out of 5 stars

TruSmile ..5 Stars Super good fit with the ability to order backup teeth or get a different shade. Reasonable prices with quality that rocks . TruSmile veneers gives you a Hollywood smile and the con... See more



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

532 reviews

5-star
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1-star

Replied to 62% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

My veneers have changed my life!

My veneers have changed my life and self-esteem. TruSmiles is always prompt to respond, and helpful!

I had surgery, and the hospital lost them last year, and TruSmiles replaced the set at no charge.

I’d recommend them to anyone, and am currently trying to help my father get a set as well soon.

18 April 2025
Unprompted review
Rated 4 out of 5 stars

Getting started with TruSmile has been an easy one

Getting started with TruSmile has been very simple and easy. They were quick to send out the impression kit, and the directions were easy to understand. The only suggestion I have for improving my experience is regarding the second impression kit. I had an issue with my top impression and had to purchase another kit, which meant waiting for it to arrive, sending it back, and then waiting again. I wish there was a way to streamline this process to make it easier and faster.

17 March 2025
Unprompted review
Rated 5 out of 5 stars

Super easy to get started

Super easy to get started. Easy to follow instructions. Fast delivery. Mold kit was super simple. Website could be easier. But overall very satisfied.

14 April 2025
Unprompted review
Rated 5 out of 5 stars

Overall great experience

Quick shipping, fitment and they look great!

My only complaint is that they don't last the longest, but they do offer discounted pricing for replacement sets. Customer service is prompt to respond!

7 November 2024
Unprompted review
Rated 5 out of 5 stars

World of a difference

TruSmile is the perfect solution for me because I have slight imperfections in my teeth and I have a job where I meet and talk to people daily so having a perfect smile goes a long way. Simple process and no surgery necessary. Thanks TruSmile

10 April 2025
Unprompted review
Rated 5 out of 5 stars

These veneers are the best thing I have…

These veneers are the best thing I have done for myself. They look amazing and has helped me smile again. I'm so embarrassed about my smile but these have gave me confidence again. You will never regret getting these. They are life changing.

10 April 2025
Unprompted review
Rated 5 out of 5 stars

GettingSmiling Again With Confidence—A Life-Changing Transformation these veneers was one of the…

Getting these veneers was one of the best decisions I’ve made. They snap into place effortlessly and stay secure all day. The difference in my smile is unreal—so natural and bright. For the first time in years, I feel confident smiling without covering my mouth. It’s truly changed how I show up in the world. I feel more open, more me. The customer service was absolutely amazing—quick responses, super friendly, and genuinely helpful. I’ve recommended them to so many people already because everyone deserves to feel this good about their smile!

4 March 2025
Unprompted review
Rated 5 out of 5 stars

If i could rate them a 10 stars i…

If i could rate them a 10 stars i would, i want to say that ive been using them for a very long time almost a decade. customer service is top tier!!!! they have great color options and of course i picked holly wood shade. , they respond in a timely manner and care about the customer over all i would recommend them to anyone looking for a good option for a top or bottom set. i have gotten both top and bottom and my first pair lasted me 5 plus years.. i would recommend them before i ever recommend anyone else... i will use this product from them for LIFE!!

31 March 2025
Unprompted review
Rated 3 out of 5 stars

Great Customer Service, Quick delivery

Let me first say, TruSmile has Great customer service! They truly made sure I knew what I was getting and that what I had asked for was going to happen and that I was okay with how they would look. It did usually take about 24 hrs for a response but they kept me up to date with where my veneers were and confirming what I had asked for. Everything was shipped So quickly and even came before the delivery window they said. The reason I gave a 3 star is because the veneers look too fake and they didn't fully cover 2 of my teeth. The indents in between the teeth weren't deep enough to look like real teeth and the material looks too plastic like. They were a Great fit, easy to talk with in, and would have forgotten I was wearing them. Great price and great if really need veneers at an affordable price but unfortunately just something I'm never going to wear.

27 March 2025
Unprompted review
TruSmile Veneers logo

Reply from TruSmile Veneers

Hello Kayla,

We are truly sorry to hear about your experience and sincerely appreciate you taking the time to share your concerns. We aim to provide exceptional support and ensure a smooth process for you.

Please be assured that our top priority is delivering high-quality veneers to our customers.

As outlined in the Standard Warranty section of our Terms and Conditions, we offer a one-time replacement for customers who experience fitting or design issues with their veneers.

Upon reviewing your records, we found no previous emails or calls reporting any concerns regarding your veneers. However, we remain fully committed to resolving any issues and making the necessary adjustments to ensure a proper fit.

Please email us at info@trusmileveneers.com so we can promptly review your case with our lab experts and determine the best course of action for replacing your veneers.

Best regards.

Rated 5 out of 5 stars

Great Communication!

This company has great and speedy customer service! Making the impressions was simple and I was able to get all my questions answered via email! Very excited to receive my veneers!!

24 March 2025
Unprompted review
Rated 5 out of 5 stars

TruSmile Vaneers gave me my smile back

TruSmile Vaneers gave me my smile back. 15 years ago, I left an abusive relationship. Every time I smiled, it was a closed mouth smile. It didn't seem genuine at all. The moment I put my TruSmile Vaneers in, I had tears of joy in the way I saw myself. I 100% recommend getting TruSmile.

The impression kit was easy to use, and with the purchase of express shipping, I received my smile in just 2 weeks. I love my smile, and I am greatful for TruSmile.

24 March 2025
Unprompted review
Rated 5 out of 5 stars

It's an outstanding product

It's an outstanding product! It was easy to follow all the directions and to get my veneers! They look amazing and are worth every penny. They are comfortable and easy to care for. I definitely smile more and look in the mirror more! If you want worry-free white teeth, I recommend TruSmile Veneers!

12 December 2024
Unprompted review
Rated 5 out of 5 stars

TruSmile is a great and affordable way…

TruSmile is a great and affordable way to get your smile back! My experience was nothing short of amazing,from ordering the impression down to getting my appliance! And the best thing about TruSmile, Is that they have great communication!! I recommend TruSmile to any body who needs a better smile
Thanks TruSmile!!

16 March 2025
Unprompted review

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