#TRUSTJACKED by Trustpilot 

Dear Karina,

I am writing to express my deep-seated concerns about Trustpilot’s verification process, or rather the lack thereof, which poses serious reputational risks for businesses like AstroAgency UK.

The current system permits any individual to create a business page and post reviews, without any substantial verification of their relationship with said business. This lax approach is antithetical to the core principle of ‘trust’ that your platform ostensibly aims to uphold.

The absence of stringent verification measures makes Trustpilot a fertile ground for targeted harassment, false reviews, and reputational sabotage. This raises not only ethical questions but also exposes businesses to undue risks, thereby undermining the credibility of Trustpilot itself as a reliable review platform.

I implore you to treat this matter with the gravity it deserves. Given the severity of the situation and its potential legal implications, I request that this issue be escalated to senior management for immediate attention and resolution.

Your prompt action is not merely an expectation but an imperative. Failure to adequately address these issues will compel us to explore alternative remedies, including legal avenues.

I await your urgent response.

Sincerely,

The word “TRUST” is being misused with Trust Pilot.

It’s hilarious how I CAN COPY AND PASTE nearly the same review (3 times) about my multiple experiences with Trust Pilot. So you can too! No need to write authentic reviews on Trust Pilot anymore because the name of the organisation means nothing!

I previously wrote two legitimate reviews. Included real descriptions and positive information to two companies and room for improvement with one of them.

I purchased products from (a new spa to dog collars - so complete opposite ends of the spending spectrum).

BOTH GENUINE REVIEWS WERE REMOVED BY “TRUST” Pilot. No logical reason provided to me other than Trust Pilot CHOSE TO REMOVE MY AUTHENTIC REVIEW AS THEY were unable to seem its authenticity.

So no need to submit real reviews here anymore. I’ll be having fun next time I get asked to send in a Trust Pilot review as I know it’s just for giggles not for anything more sadly.

Glad people are getting creative on this platform and managing BS company names to try and expose how phony Trust Pilot is.

Date of experience is stuck. It doesn't work.

You made me change my mind. It's true