TrustonTap - Buckinghamshire Reviews 7

TrustScore 4.5 out of 5

4.3

The Spinney 58, HP9 1SA Beaconsfield, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I have worked in care for 20 years, and via Trustontap now for over 7 years. It all starts at the very tippy top, I truly believe. As William is just so warm, kind, uptodate and knowledgeable, an ou... See more

Company replied

Rated 5 out of 5 stars

Truston Tap have been brilliant in finding me the right live-in carer after my surgery. Rudo is so kind and empathetic and brightens up everyday for me. Truston Tap are always friendly and respo... See more

Company replied

Rated 5 out of 5 stars

Absolutely outstanding PA so lucky to have found someone so caring, kind and fun to be with to make life so much more rewarding and easier to cope with.

Company replied

Rated 5 out of 5 stars

Great service, all very reliable and able to tailor exactly to meet our needs. Highly recommend

Company replied


Company details

  1. Home Care Service
  2. Disability Services & Support Organisation
  3. Aged Care

Written by the company

TrustonTap is an introductory care agency, helping older people across Oxfordshire and Buckinghamshire to stay at home, independently, for as long as possible with trusted, affordable care and support on tap. We know that finding suitable care can often be very difficult and we want to make this easier for those receiving care, their families and/or healthcare professionals. We understand that good care is all about relationships and that short visits with different carers every day, do not work for carers or those they care for. Whether you or your loved one needs a carer to help with washing or dressing, pick up a prescription, help with administration or simply to have someone to chat to, TrustonTap can introduce you to trained, experienced and vetted carers living in your local area.


Contact info

  • The Spinney 58, HP9 1SA, Beaconsfield, England, United Kingdom

4.3

Excellent

TrustScore 4.5 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I was walked through each…

I was walked through each stage.Friendly,helpful staff.

14 January 2026
Unprompted review
TrustonTap - Buckinghamshire logo

Reply from TrustonTap - Buckinghamshire

Many thanks for this
William
Founder & Managing Director

Rated 5 out of 5 stars

Great service

Great service, all very reliable and able to tailor exactly to meet our needs. Highly recommend

13 January 2025
TrustonTap - Buckinghamshire logo

Reply from TrustonTap - Buckinghamshire

Charlotte,
Thank you for your feedback. Much appreciated
William

Rated 5 out of 5 stars

Brilliant live-in care

Truston Tap have been brilliant in finding me the right live-in carer after my surgery.

Rudo is so kind and empathetic and brightens up everyday for me.

Truston Tap are always friendly and responsive. Thankyou Truston Tap I would highly recommend them.

5 September 2024
Unprompted review
TrustonTap - Buckinghamshire logo

Reply from TrustonTap - Buckinghamshire

Caroline,
Thank you for your kind words.
Much appreciated,
William
Founder & MD

Rated 5 out of 5 stars

Absolutely outstanding PA so lucky to…

Absolutely outstanding PA so lucky to have found someone so caring, kind and fun to be with to make life so much more rewarding and easier to cope with.

15 July 2024
TrustonTap - Buckinghamshire logo

Reply from TrustonTap - Buckinghamshire

Thank you for your kind comments. Much appreciated
William

Rated 5 out of 5 stars

Trust on Tap have always been there for…

Trust on Tap have always been there for my mum over the last two years, the carers have been so kind and helpful.

5 November 2022
Unprompted review
TrustonTap - Buckinghamshire logo

Reply from TrustonTap - Buckinghamshire

Thank you for your feedback. I am glad we have been able to help

Rated 5 out of 5 stars

Outstanding ToT

I have worked in care for 20 years, and via Trustontap now for over 7 years. It all starts at the very tippy top, I truly believe. As
William is just so warm, kind, uptodate and knowledgeable, an outstanding Leader.
He delivers updates everyweek for all the care team. As a carer I feel so supported and valued. The office staff are always reliable and get back to any queries, and are so easy to talk to! I love having the confidence of a great quality team behind me, so I can fully focus on my wonderful clients to support them to have postive days. I love caring and supporting people to have fun, smiles and happy experiences. With TrustOnTap, your really onto a winner of the true warmth you need for your loved ones! I'm so proud to say I'm a carer for Trustontap!

16 October 2023
Unprompted review
TrustonTap - Buckinghamshire logo

Reply from TrustonTap - Buckinghamshire

Thank you for your kind words. Most appreciated.

Rated 5 out of 5 stars

I have worked with TrustOnTap over a…

I have worked with TrustOnTap over a year now and the management have been supportive in terms of finding work and they are always available if I need help regarding my work

3 October 2023
TrustonTap - Buckinghamshire logo

Reply from TrustonTap - Buckinghamshire

Much appreciated, regards William

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