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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their effectiveness, particularly highlighting the melatonin diffusers for improving sleep. Many appreciate the high quality and sleek, minimalistic design of the products, finding them aesthetically pleasing and well-made. The user experience is often described as easy and gentle, with many enjoying the natural, soothing aromas and flavors. However, some customers were not happy with the delivery service, mentioning issues with delayed shipments and products not arriving as advertised. A few people also felt that the product's lifespan was too short, running out quickly. Additionally, some reviewers were dissatisfied with customer service, citing difficulties in getting clear instructions or refunds for products they deemed unfit for purpose.

What people talk about most

Product

Users describe positive interactions with the product, often highlighting its effectiveness for sleep,... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the effectiveness of the products,... See more

User experience

People report positive experiences with the user experience. Many customers find the product easy to use,... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. While some customers praise fast shipping, with... See more

Based on these reviews

Rated 4 out of 5 stars

I personally use the Melatonin Diffuser for sleep. It does work well, I have noticed an improvement in my sleeping. Only issue would be the difficulty in using the aroma tip and blowing out the produc... See more

Rated 4 out of 5 stars

The overall look and feel of the product has its pros and cons of course that being of how long it lasts you. First of shipping was quick and promising as they tell you at the end of your purchase in... See more

Rated 5 out of 5 stars

This company is so clever with their cloudy diffuser pen designs that I was so impressed when I ordered mine and seen it in person. I was very excited to try it for ages and i only bought the ‘Calm’ o... See more

Rated 5 out of 5 stars

I just tried the Cloudy Calm diffuser and honestly love it! The scent is really soothing — perfect for winding down after a stressful day. It’s super easy to use and way gentler than I expected. I lik... See more


Company details

  1. Health and beauty shop

Written by the company

Try Cloudy's Sleep (Melatonin), Stress (Calm), & Energy (Caffeine) solutions made with natural scents & zero-junk - the perfect plant-powered alternative. 1 MILLION + Units Sold. Award-Winning Products. 30-Day Money-Back Guarantee. Fast Shipping Worldwide to 100+ Countries. Designed in Caliifornia.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

766 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I never received my order

I never received my order, and after weeks of waiting, I was promised a replacement that was never sent. When I followed up, they claimed they would ship it after the Canada Post strike ended, but even then, they took no action. The lack of accountability, poor communication, and complete disregard for their customers have been infuriating. I’m out $100 with nothing to show for it. Save yourself the frustration—this company is unreliable, unprofessional, and not worth your time or money.

12 December 2024
Unprompted review
Rated 5 out of 5 stars

This is such a good product

This is such a good product. I use it every single time before I go to bed and it helps to relax. I will definitely buy a lot more again. Thank you so much cloudy for being such a good and supportive website.

11 January 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER FROM THIS COMPANY

Placed an order in September. Still have not received it. They have no idea when they will ship it they fob you off with 2-8 weeks. No real shipping time. They said the same in November it will be shipped end of December and there is still no clear answers. The support manager Amanda has an outrageous title of ‘support’ because you get NONE!

DO NOT ORDER FROM THIS COMPANY.

24 September 2024
Unprompted review
Rated 5 out of 5 stars

Great product

Great product. My girlfriend and I both love the melatonin and the calm. For being non chargeable they last a long while

31 December 2024
Unprompted review
Rated 5 out of 5 stars

Really cool and awesome product. Perfect for gifts too

It took 3 months to get to me but this is a really cool product. I love the diffusers, they are safe to use and portable so you can bring them with you while you travel while you go to work or really just for anything. For anyone experiencing anxiety or insomnia this is such a great tool that is safe for your body. I highly recommend cloudy!

1 January 2025
Unprompted review
Rated 1 out of 5 stars

useless, expensive, and fake

First of all, the order I received was in a horrendous state. Not in a box or anything solid to protect my order, just a cheap padded envelope. Now, about the free sleep mask that came with my order: it is one of the worst sleeping masks I've ever tried in my life. Super uncomfortable, bad design, and overpriced. Not only did it come without packaging, but it also feels cheaply made. I guess now we all know why it's free when you order.

Now about the Cloudy diffusers: one of the product boxes was damaged, but luckily for you, it didn't damage the diffuser itself. My first impression when I held the diffuser was that it felt cheaply made—not a surprise, honestly. I tried the Calm diffuser first, and it actually tasted disgusting and didn't give me any sense of calm at all. The Focus diffuser was the worst among them all. It literally tastes like car tires, but it kind of worked, so that's a point for your cheap products. The Caffeine diffuser had an unpleasantly strong mango flavor. Despite that, it always squirts some of the oil extract. The flavor would be good if it wasn't too strong. It didn't give me anything, just like the Calm one. I hated it. Now about the Melatonin diffuser: its only positive aspect was the flavor. Other than that, it didn't help me.

Overall, your products aren't good or useful. Overpriced for nothing. Now everybody knows the reason for your discounts and deals.

My rating for the Cloudy diffusers and the sleeping mask is 0/10. A waste of money, and I wouldn't buy it again. (:

20 July 2024
Unprompted review
Rated 5 out of 5 stars

Cloudy diffuser

I got my starter pack of cloudy diffusers and they are great. The website is easy to maneuver and it came quick to my home. The diffusers are nice and I use them daily

25 December 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I am trying to quit smoking and this is super helpful. My son also appreciates the melatonin because he struggles to sleep well and now he sleeps better thanks to Cloudy. We are both very satisfied customers! We highly recommend Cloudy:-)

23 December 2024
Unprompted review
Rated 4 out of 5 stars

Not bad at all

Not bad at all. Came in only three days so shipping is quick in the US. Can’t wait to start getting a good nights sleep!

19 December 2024
Unprompted review
Rated 5 out of 5 stars

Great Product

I recently tried the Cloudy Melatonin Diffuser, and it’s been a game-changer for my sleep routine. The diffuser is super easy to use and creates a relaxing atmosphere with a gentle, calming scent. The melatonin-infused mist helps me unwind before bed, and I’ve noticed I fall asleep faster and sleep more soundly. It’s quiet, effective, and looks great on my nightstand. If you’re looking for a natural way to improve your sleep, I highly recommend the Cloudy Melatonin Diffuser!

16 December 2024
Unprompted review

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