Measured Reviews 464

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally helpful, responsive, and supportive, making their interactions pleasant and productive. Many people highlight the excellent customer service, noting that their concerns are genuinely listened to and addressed in a timely manner. The overall service is frequently described as smooth, professional, and easy to use, with consumers appreciating the quick response times and the efficient process from start to finish. However, some customers also noted that while responses from support are usually quick, they are occasionally not helpful and tend to focus more on continuing charges rather than resolving specific concerns. Additionally, a few people mentioned that the company's services are limited to a specific age range (21-64 years old), which can be a point of dissatisfaction for those outside this demographic.

What people talk about most

Staff

Consumers consistently express high satisfaction with the staff, highlighting their helpfulness,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the exceptional customer support.... See more

User experience

People report positive experiences with user experience, consistently highlighting the ease of use across... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting exceptional support and prompt... See more

Response time

Customers consistently report positive experiences with response times. Many reviewers highlight the... See more

Based on these reviews

Rated 5 out of 5 stars

I just want to take a moment to share how great my experience has been with Measured. From the very beginning until now, everything has been smooth, professional, and consistent. I haven’t had... See more

Company replied

Rated 5 out of 5 stars

5 Stars I’ve been using Measured as my GLP-1 provider and I honestly couldn’t be happier. They’ve been incredibly helpful every step of the way. Not only are they responsive through the chat feature,... See more

Company replied

Rated 5 out of 5 stars

Everyone from the insurance team, client team, nutritionist and the physicians have been super helpful and responsive. Partnered with them on my weight loss journey a little over a year ago. Down 60 p... See more

Company replied

Rated 5 out of 5 stars

Since I started Measured I’ve seen a change in my weight. The staff they have is very informative and responsive. They answer questions in a timely manner. Any issues with pharmacy or medication they... See more

Company replied


Company details

  1. Clinic
  2. Weight-Loss Service
  3. Wellness Programme

Written by the company

Measured is a modern medical clinic focused on weight management and longevity. Our clinicians combine evidence-based care, personalized nutrition, and advanced medications like GLP-1s to help patients reach sustainable results. We offer convenient telehealth visits, lab testing, and ongoing guidance to support long-term health and vitality.


Contact info

4.8

Excellent

TrustScore 5 out of 5

464 reviews

5-star
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1-star

Replied to 66% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Easy to use

Easy to use - providers are responsive - very cooperative- site is a lot more user friendly after the latest update.

Only con is the monthly fee

6 March 2026
Unprompted review
Measured logo

Reply from Measured

We’re glad you find the site user-friendly and the providers responsive. We appreciate your feedback about the monthly fee and are always working to deliver value with every part of the program.

Rated 5 out of 5 stars

The team is highly responsive

The team is highly responsive. They answer any questions along the way and even provide a dietitian to help ensure that you are making better choices.

6 March 2026
Unprompted review
Measured logo

Reply from Measured

Thanks for sharing! We’re glad the team and dietitian have been helpful in supporting your progress.

Rated 5 out of 5 stars

So far they mean what they say and do…

So far they mean what they say and do exactly what they offer there were no hidden fees and they were very knowledgeable

5 March 2026
Unprompted review
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Reply from Measured

Thank you for your review! Transparency and knowledgeable support are incredibly important to us, so we’re glad your experience has reflected that. We’re excited to continue supporting you on your journey!

Rated 5 out of 5 stars

From Monjauro to Measured

Wonderful customer service! Someone was always there to answer all of my questions. And the product is really affordable. I was on Monjauro before and the medication is literally the same but for so much more of an affordable price.

5 March 2026
Unprompted review
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Reply from Measured

Thank you for the kind words! We’re so happy to hear that our team has been able to answer your questions and support you along the way. Making care accessible and affordable is a big part of what we aim to do. We’re grateful you chose Measured!

Rated 2 out of 5 stars

Price is high, they respond fast…

The people here follow up fairly quickly and are very respective. The site is very interesting is very user-friendly if you’re switching over from another company and switching medications, be aware of the fact that you are not going to lose any weight at least for a month if not longer

5 March 2026
Unprompted review
Measured logo

Reply from Measured

Thank you for taking the time to share your experience. We’re happy to hear that you’ve found the site user-friendly and that our team has been responsive. We understand that transitioning between medications can sometimes slow progress temporarily while your body adjusts. Our providers are always available to help patients navigate that process and make adjustments when needed.

Rated 1 out of 5 stars

I had a very disappointing experience…

I had a very disappointing experience with the Measured app. I paid over $500 expecting support with weight loss, but I did not lose any weight while using the program.

When I contacted customer service about this, I was told that the starting doses are not meant to cause weight loss and are only to see how your body reacts to the medication. However, I explained that I had already taken this medication before and had no issues with it.

Another major concern is that they do not offer refunds if you do not see results. They keep your card on file and continue charging, even if you are unhappy with the program. While responses from support are usually quick, they are often not helpful and mostly focus on continuing charges rather than resolving concerns.

Overall, my experience felt very frustrating and expensive without delivering the results that were promised. I would encourage others to carefully review the terms and costs before signing up.

4 March 2026
Unprompted review
Measured logo

Reply from Measured

Thank you for taking the time to share your experience. We’re sorry to hear that your experience did not meet your expectations.

Our goal is always to provide safe, medically guided care, which is why many GLP-1 medications begin with lower starting doses designed to help the body adjust before increasing to therapeutic levels where weight loss is more commonly seen. Even for patients who have taken the medication before, if it has been two weeks or more since the last dose, medical guidelines generally require restarting at a lower dose to ensure safety and tolerability.

We understand how frustrating it can feel when results aren’t immediate, and our care team works closely with patients to monitor progress and determine the best next steps as dosing is adjusted.

We also aim to be transparent about program terms, including billing and refund policies. If you’d like us to review your experience further, please reach out to careteam@trymeasured.com, and our team will be happy to take a closer look.

Rated 5 out of 5 stars

Service and attention above and beyond.

The level of service and expertise has made my experience enjoyable.

4 March 2026
Unprompted review
Measured logo

Reply from Measured

It means a lot to hear that! Our goal is always to provide knowledgeable, supportive care so our patients feel confident and supported every step of the way.

Rated 5 out of 5 stars

Overall a great site that provides…

Overall a great site that provides great care virtually and handles the insurance process when submitting through insurance

4 March 2026
Unprompted review
Measured logo

Reply from Measured

Thank you for the review! We’re glad our team could make the process smooth while providing supportive virtual care.

Rated 5 out of 5 stars

Ability to talk freely

Having the ability to talk freely with a nutritionist is such a great feature this program offers. Helps to understand just what the body needs to continue your weight loss journey

25 February 2026
Unprompted review
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Reply from Measured

We're so glad to hear this. Being able to connect with a nutritionist and get personalized guidance can really make the journey easier and more sustainable. We’re happy it’s been helpful for you!

Rated 5 out of 5 stars

The ease of use and the additional…

The ease of use and the additional support of the staff, nurses, doctors and even nutritionists is what sets Measured above the rest. Everyone is easy to get a hold of for answers and help. I started Zepbound a year ago with their support when I was 390 lbs. Today, I am at 283 and still losing. Thank you all!

4 March 2026
Unprompted review
Measured logo

Reply from Measured

Congratulations on your amazing progress! Going from 390 to 283 is an incredible milestone, and we’re so proud to be part of your journey. We’re glad our team has been able to support you every step of the way. Thank you for sharing your experience!

Rated 5 out of 5 stars

Awesome Experience with Measured

Great, responsive team. They’ve made the whole experience easy and informative. Even when my insurance dropped coverage, they provided reasonable options for me to continue the program. The program also provides nutritional support as well.

3 March 2026
Unprompted review
Measured logo

Reply from Measured

We really appreciate you sharing this! Insurance changes can be frustrating, so we’re glad our team could help you find reasonable options to stay on track. And we love hearing that the nutrition support has been helpful too!

Rated 5 out of 5 stars

love the experience

love the experience, helped lose the stubborn weight!

3 March 2026
Unprompted review
Measured logo

Reply from Measured

Thank you for the kind words! We’re glad the experience has been a positive one and that you’re seeing progress. We’re here to support you every step of the way.

Rated 5 out of 5 stars

So far this is the best GLP1 program…

So far this is the best GLP1 program that I have tried. The teams are helpful and responsive and the medication is very effective.

1 February 2026
Unprompted review
Measured logo

Reply from Measured

So happy to hear this! We’re glad the team has been able to support you and that the medication is helping you see results. Thanks for being part of the Measured community!

Rated 5 out of 5 stars

Measured has been a blessing

Measured has been a blessing. Extremely user friendly and i genuinely feel like they want to help. They give quick responses and i never feel like im given the run-around. I am finally losing weight after trying every possible solution. Thats thanks to Measured.

3 March 2026
Unprompted review
Measured logo

Reply from Measured

This is amazing to hear — thank you for sharing your experience! We’re so glad the platform has been easy to use and that our team has been able to support you along the way. Congratulations on your progress so far!

Rated 4 out of 5 stars

I lost 10lbs my first month

3 March 2026
Unprompted review
Measured logo

Reply from Measured

That’s an amazing start — 10 lbs in your first month is incredible! We’re so excited for you and can’t wait to see all the progress ahead. Keep up the great work!

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