Peak Wellness Reviews 20

TrustScore 4.5 out of 5

4.6

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Company details

  1. Weight-Loss Service

Written by the company

At Peak Wellness we believe better health gives you your life back. Peak Wellness started because we saw how companies in the telehealth industry really treat customers: handed a prescription and then a stack of surprise fees, canned AI replies to customer questions, and a doctor you can never reach. So we built the opposite. Our mission is freedom: freedom from the conditions running your life, freedom to keep up with your kids and grandkids, freedom to feel like yourself again and live on your own terms. Right now we're focused on weight loss because for so many people, losing the weight is what gives that freedom back: - The strength to keep up - The confidence to feel like yourself again - The quiet once you finally turn down the food noise in your head We offer our customers: - Transparent pricing with no hidden fees or surprise hikes. - Real human support and genuine access to your provider - Care about your whole health and how you actually feel. Your strength, your confidence, your life. Not just a number on a scale.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

20 reviews

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1-star

No history of asking for reviews

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Rated 5 out of 5 stars

Customer Service

Emma. Emma is the one that is making this great. Plus the fact that that product seems yo be working.

25 June 2026
Rated 5 out of 5 stars

My experience from the beginning was…

My experience from the beginning was seamless. The sign up, approval, shipment all was easy and fast. The medication was always shipped in time and I knew within just a few weeks it was working. The "food noise" was no longer there, I was eating much smaller portions and feeling full quicker. I saw results in no time and that motivated me. Emma was most helpful to me when I had questions or needed anything. Very quick to respond to me and friendly. I recommend to anyone who is not sure about it to go for it..the company is very trustworthy and the medication is too.

25 June 2026
Rated 5 out of 5 stars

Exemplary Support from PeakWellness

I cannot speak highly enough of the professionalism, knowledge, and enthusiasm of the group at Peak Wellness. My experience is heavily based on my work with Emma. She has been available for every question, be it about arranging dosages specifically for my needs, or about references for the peer reviewed research literature on use of GLP-1s in maintenance of weight loss. She has responded to every question within hours, day or night. Her responses demonstrate both broad and deep knowledge of this rapidly evolving field. I was quite guarded about use of compounded formulations, but Emma answered every question and put me at ease. My experiences with her, and with the team at PeakWellness, have been exemplary. I do not hesitate to recommend them.

2 June 2026
Unprompted review
Rated 5 out of 5 stars

I loved working with Emma!

I worked with Emma online & if it wasn’t for her great communication & service I don’t think I’d have stayed on with Peak. Emma was so helpful & reassuring with answering many questions on & on again. I would definitely recommend their service. I’ve lost the weight I’ve needed & so I’m taking a break to manage it.

24 June 2026
Unprompted review
Rated 5 out of 5 stars

Top Tier Customer Service and Real Support

I thought I’d just be getting the medication and maybe a random email occasionally but it hasn’t been the case at all with Peak wellness.
Emma conveys genuine empathy, encouragement and good advice! I’m so happy I chose this provider! Highly recommend!

24 June 2026
Rated 5 out of 5 stars

I started with the company Peak…

I started with the company Peak Wellness a couple of months ago. It was the smoothest transition from another company that I was getting my weight loss shots from. From signing up, I was introduced to a wonderful person her name is Emma. She walked me through all the forms I needed to fill out to get my weight loss journey back on track. She assured me it was a quick process, my forms would get to the Doctor to get my plan. I was worried that they wouldn’t keep me on the dose I was on, most companies start you on a lower dose, Emma answered all my questions, the many emails and questions I needed to be sure it was a good fit.I never waited more than a few hours before she would email me right back with answers to my questions. She was knowledgeable, through and so kind and helpful assured me it would all work out. By the third day of emails back and forth, I felt I had meet a true friend and mentor. I couldn’t imagine not having Emma with me for this incredible journey. Emma and the doctor got my prescription ordered and shipped with in a week, there was a weekend involved too! Straight forward prescription, no cost increase for higher dosage. I travel a lot so I change address to where it needs to be shipped. Emma assured me that wouldn’t be a problem, just contact her and she will make sure it gets shipped in a timely manner and to the right address. I couldn’t believe my luck with finding this company Peak Wellness, no more worrying about right dosage, would I get it on time to stay on my weekly Tirzepatide shots. I look forward to my emails from Emma, she is constantly informing me what to expect, and checking on me to see if everything is going good. Emma and Peak Wellness are amazing best customer service I have ever received. Also I am watching the pounds come off, it truly works, I feel better than I have in many years!

23 June 2026
Rated 5 out of 5 stars

Customer Service on point!!

I have not tried the medication yet since my shot day is Sunday. I will say since day 1 of me asking questions to see if I should give this company and the pharmacy they are working with a chance they have been amazingggg so far. Any questions I have had Emma has been on top of answering pretty fast. Even my address I accidentally put my old address and she fixed it right away. My shipment arrived pretty quickly and I loved that Emma emailed me right away to check in and asked if everything arrived. I have never received such a quick check in of my shipment arrival. Top tier customer service right there! She’s amazing!! Even the extra information I have been receiving about the medication and what to expect is awesome there’s a lot I’m still learning and keep researching so this helps tremendously. So far I’m loving it and I can’t wait till shot day to see how everything goes! Thanks again Emma!

23 June 2026
Rated 5 out of 5 stars

Great customer service and responsiveness

I am really enjoying Peak Wellness so far. I was using a different provider and had a terrible time getting a hold of them and would take WEEKS even to order let along get the order. I found Peak and they do 6 month order options which is great for me. I tried one month to test it out and see how I felt about the customer service and product. Emma helped me out and she was fantastic! Once I decided I like them, I reached back out to her and immediately got a great response along with clear instructions and quick answers to my questions about dosing. Product is great. Was easy to switch over. Thank you Peak and Emma!

23 June 2026
Rated 5 out of 5 stars

Peak Wellness The Best !

I had done a lot of research and tried a few GLP-1 companies and all ultimately fell short , thankfully I tried Peak Wellness. The easy to use intake process, the swift and accurate delivery of my medication and the easy to understand directions can only be topped by the incredible customer service by my representative Emma. I do not know the size of Peak Wellness but Emma gives me the personal experience akin to dealing with a small family business. I hope for all Peak Wellness current customers and future customers that Emma is the rule and not the exception. A breath of fresh air in a world where personal touch has become very rare !

23 June 2026
Rated 5 out of 5 stars

Emma's customer service is excellent!

I'm giving a 5* review because the customer service is great! I was set to be out of the country during my next delivery so I reached out to change my delivery date and Emma helped update it no problem! She also helped me turn my autoship back on when the system didn't seem to let me. She's super quick to respond and it's nice to talk to a very pleasant person who can help! I was previously going through RemedyMeds for my trizepatide but Peak is about $50 cheaper per month so I made the switch. Remedy's prescription review started taking longer and longer to get approved which interrupted my weekly schedule but there was no customer support that I was aware of so I felt like I was flying blind.

My only note is that i did up my dosage from 2.5mg to 5mg when I switched to Peak and it doesn't "feel" like I've went up. I assumed going up would restart the the side effects (nausea, ZERO appetite) but it didn't. I am not saying that is a Peak's medication issue, maybe my body is used to the drug and there's just no side effects for me going up in dosage. I'm only on my first vial so I can't speak to additional weight loss yet but a cheaper monthly cost and excellent customer service is worth me sticking around!

22 June 2026
Unprompted review
Rated 5 out of 5 stars

I am fairly new to Peak Wellness and…

I am fairly new to Peak Wellness and had several questions mostly regarding my current dosage. I received exceptional service from Emma. She immediately understood all of my questions and responded in a timely manner. She was thoughtful and kind and offered me suggestions that made a lot of sense to me. Representatives like Emma are why I stay with a company.

22 June 2026
Rated 5 out of 5 stars

Emma has been extremely helpful and…

Emma has been extremely helpful and responsive. No matter the day or time she always responds promptly. She also provides the answers and assistance needed with any question. It has been a great experience!

22 June 2026
Rated 5 out of 5 stars

My experience with Peak Wellness has been awesome

My experience with Peak Wellness has been awesome. They are a reputable company and I have nothing but positive things to say. Their customer service is exceptional. I have messaged Emma with customer service many times with questions and she answers me within a couple of hours every time, sometimes sooner. She is one of the best, if not THE best person I have ever dealt with regarding customer service.

20 June 2026
Peak Wellness logo

Reply from Peak Wellness

Kathy, thanks for taking the time to leave a review and for the kind words! Glad to hear that Emma has been amazing to work with as well. I've shared this review with her :)

Rated 5 out of 5 stars

I have been on this weight loss journey…

I have been on this weight loss journey with GLP-1 for over a year and have tried several compounding companies.

Peak Wellness is the first company I have worked with who is indeed interested in my success and listens/responds to any issues.

I personally feel they are a top notch company with reasonable prices and exceptional support. I have found my home with Peak Wellness.

19 June 2026
Peak Wellness logo

Reply from Peak Wellness

Jim - thank you so much for taking the time to leave us a review and trust us with your weight loss journey. The team really appreciates the kind words! We review these reviews each week and it's motivating for us. Thank YOU

Rated 5 out of 5 stars

Life Changing

Life Changing! From start to finish Peak Wellness has been absolutely incredible. Questions? Friendly responses within 12 hours of asking, if not SOONER. FAST shipments? They overnight your medicine! They've never tried to upsell me. They're incredibly straightforward and transparent, which is incredibly rare. I cannot speak highly enough about their company and the service I've received!

17 June 2026
Peak Wellness logo

Reply from Peak Wellness

TR - thanks so much for leaving a review and we're glad to hear everything has been going amazing so far! As always, reach out if you ever need anything :)

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