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Pennie Mgmt Reviews 

7,155
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 5,007 reviews, reviewers overwhelmingly had a great experience with this company, highlighting exceptional support from start to finish. Customers frequently praise the representatives for being exceptionally thorough, patient, and knowledgeable during long consultations, ensuring that all individual questions receive careful attention. Reviewers consistently mention that staff members approach every conversation with genuine kindness, professionalism, and a complete absence of judgment. People note that advisors break down complex financial details into manageable steps, making the entire program remarkably easy to understand and follow. Consumers deeply appreciate the helpful guidance provided, which successfully eases anxiety, reduces financial stress, and builds lasting confidence in making important decisions.

What people talk about most

Staff

People report positive experiences with staff, frequently highlighting their exceptional professionalism,... See more

Customer service

Consumers find customer service to be positive, frequently highlighting how representatives take the time to... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how representatives... See more

Service

Reviewers mention positive feedback about service, expressing deep satisfaction with the professional,... See more

Instructions

Clients share positive opinions on instructions, noting that representatives explain the process thoroughly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I feel trust and honesty in this process after speaking my new advisor. The last company I used never advertised me of multiple options and that’s important moving forward. I now feel my hard earned... See more

Rated 5 out of 5 stars

Michael Mendoza was great. He gave me some recommendations and options for my issue. He's very knowledgeable as he broke it all down and explained everything in detail. I was hesitant at first, but af... See more

Rated 5 out of 5 stars

I had a great experience working with Levi Castillo, Financial Consultant on behalf of Freedom Debt Relief. Our call lasted about an hour, but I honestly didn’t mind because he was extremely thorough... See more

Rated 5 out of 5 stars

I just spoke with Omar Gheewala. He did a fantastic job putting my mind at ease with my financial situation. Very professional, knowledgeable and showed compassion. He explained everything in full det... See more


Company details

About Pennie Mgmt

Written by the company

Your personal finance partner

Meet Pennie - the first digital finance company built to serve everyone.

icon We never sell your information

icon Easily borrow up to $100,000

hero-List3 Low rates starting at 5.99%

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Join over 32 million people who have been funded

$10B+

in credit products

350M+

loan offers made

200M+

customer inquiries

Debt happens.
Pennie can help.

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Debt
consolidation
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Credit card
refinance
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Home
improvement
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Large
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At Pennie, we believe everyone deserves access to personal finance products

Our goal is to improve the lives of everyday people by empowering them to make their best financial decisions.

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Simplifying personal finance through education and technology

Founded in 2022, Pennie Financial helps consumers navigate their financial lives through education and smart product matching. Unlike existing marketplaces, Pennie provides clarity and education to guide better financial decisions.

With its industry leading platform, Pennie aims to improve the lives of its clients by increasing access to personal financial products for everday people regardless of starting financial situation.

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© 2024 Pennie Mgmt
LLC. All rights reserved.


Contact info

4.9

Excellent

TrustScore 5 out of 5

7k reviews

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4.9

All reviews

(7,155)

4,661 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Real help, not just lip service

JAMES was really helpful and he wasn’t trying to sell me on the program, he was just giving me the information and letting me make my own decision. I appreciate the thoroughness in reviewing my options and it was a great overall experience.

18 September 2026
Rated 5 out of 5 stars

Great Experience

I just spoke with Omar Gheewala. He did a fantastic job putting my mind at ease with my financial situation. Very professional, knowledgeable and showed compassion. He explained everything in full detail that I could understand. I greatly appreciate Omar and all of his help. If anyone finds themselves in my situation, I highly recommend calling and asking for him. Thank you!

19 September 2026
Rated 5 out of 5 stars

I appreciate the care and concern.

I appreciate the care and concern my representative Amelia Harwell gave me in my intake survey that left me reassured that my debt concerns were important and a solution was available. Her experience and time at Pennie made my worries at the time disappear as she guided me through each step and had patience with me as I searched for documents and financials needed to create a good outcome. I now have a resolution in hand and can go on in my life to make better financial decisions. Much appreciated, again. Thank you. Rolando Rosalez

19 September 2026
Rated 5 out of 5 stars

Amazing

My experience was great because of Amelia. Her expertise was AMAZING!!!! I felt comfortable when she was explaining and answering my questions. I thought I was going to think about joing the program but she made it easy to join right then. Thank you

17 September 2026
Rated 5 out of 5 stars

James was so friendly

James was so friendly, knowledgeable, and helpful. He made me feel at ease with my decision and thoroughly explained the process so I wasn’t left with any questions. 10/10 recommend speaking with him for answers to all your questions with kindness and respect.

15 September 2026
Rated 5 out of 5 stars

Kim Alexander, knowledgeable, kind and professional.

Kim Alexander was the agent I worked with today. She was an absolute delight to work with. She seemed to be very knowledgeable about the program we discussed, and she was extremely kind and patient with me. She explained every aspect of the process and answered all my questions with actual answers, not just canned verbiage. She is a great asset to the company.

18 September 2026
Rated 5 out of 5 stars

I can’t say enough about my experience

I can’t say enough about my experience! It was easy, and I was not rushed in any way at all. Any questions I have they were answered happily, and I would absolutely recommend them to anybody in a split second!

16 September 2026
Rated 5 out of 5 stars

Frank is an absolute professional

Frank is an absolute professional, very knowledgeable, and, most importantly, made me comfortable in what I was doing and not embarrassed. He was efficient, explained everything, and always asked if I had any questions. His patience knows no limits

17 September 2026
Rated 1 out of 5 stars

Beware

Gotta love the overwhelming number of 5* reviews on here. If you're going to bot the numbers, at least make it realistic.

This company is a joke. They lure you in with the promise of income-based debt consolidation loans, but make no mistake: there is no loan, and their whole setup is a front to funnel you into a predatory debt management program. If you're unaware, this is where you allow the company to negotiate on your behalf with your creditors, but in the meantime you're supposed to stop all payments on your accounts so they have leverage with the lender, tanking your credit score and putting you at risk of lawsuits and wage garnishment.

And of course, they aren't doing this out of the goodness of their heart--the fine print (which the sales rep conveniently did not review during his presentation) states that they'll collect upwards of 28% of your total debt value for their services. Um, no thanks, I might as well stick with the snowball method at that rate.

The advisors are generally friendly and personable while they have you on the hook, but the moment you decide to pull back (even to ask for more time to think about it), they switch tack and get downright offensive with their sales tactics. They'll threaten you, shame you, tell you this is your only choice--"it's either this or bankruptcy!" Uh, no, I'm making my payments on time, I just wanted to speed up the payoff process a bit with a lower interest rate.

Oh, and I love that, in the days since our call, I'm suddenly getting dozens of scam emails from various so-called "lenders" with login links to my "portal". Thanks for selling my data!

Steer clear of Pennie, stay clear of debt management programs - nobody needs this.

15 September 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Experience with Kim Alexander

Excellent Experience with Kim Alexander

I had an excellent experience working with Kim Alexander. From the beginning, Kim demonstrated a high level of professionalism, knowledge, responsiveness, and genuine commitment to helping throughout the process.

What stood out most was her ability to communicate clearly, explain the available options in a straightforward and knowledgeable manner, and remain responsive to questions along the way. She was patient, attentive, and never made the process feel rushed or transactional.

Kim represents the level of service you hope to receive when dealing with important financial matters—professional, transparent, knowledgeable, and focused on the customer’s needs. Her follow-through and attention to detail were particularly appreciated.

I would highly recommend Kim Alexander to anyone considering working with Pennie. She is an excellent representative of the company and made the overall experience a very positive one.

17 September 2026

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