Shipment was "damaged" during transport. USPS showed no notation of it in their tracking app. Received package open (cut with razor) and with USPS "received damaged" tape. 3 out of 4 bottles were mis... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had ordered 6 months and there automated system started sending me a reorder request after 30 days, along with a limited time 15% discount. I wanted the discount when I needed more pills. I talked... See more
Company replied
Paul, the Customer Service rep is one in a million. He listens to customers' concerns and acts to resolve them swiftly. He is a very caring person not just out there to make a quick buck like every... See more
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I was unsure at first ordering off of a social media ad but product arrived when promised and I've been using it daily. I believe it was a direct from rosabella transfer once directed off the ad page.... See more
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3.9
Great
3K reviews
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Reply from Rosabella Supplements
Hi Nathaniel,
Thank you so much for sharing your experience—we truly appreciate it! We’re so glad to hear that you’re already feeling positive results after just a month. That’s wonderful to know!
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
It lowered my blood pressure to normal…
It lowered my blood pressure to normal all day. Cloyd has been good at following up on my experience.
29 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Jim,
Thank you so much for sharing your experience—we truly appreciate it! We’re so glad to hear that you’ve noticed positive results and that your blood pressure has improved. It’s also wonderful to know that Cloyd has been attentive and supportive in following up with you.
We’ll be sure to pass along your kind words to him. If you ever need assistance again, please feel free to reach out to us at help@tryrosabella.com. We’re always happy to assist.
– Juniela, Rosabella Customer Escalation Specialist
My first review I was very upset and…
My first review I was very upset and with Trustpilot my problem was solved. Kudos to Arianna with Rosebella the problem was solved with perks which was not expecting. Yes I would order again. Thank you Trustpilot and Arianna
24 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Pat,
Thank you so much for giving us another chance and for updating your experience—we truly appreciate it! We completely understand how frustrating things must have felt at first, and we’re so glad to hear that your concern was resolved and that you had a positive experience in the end.
It’s wonderful to know that Arianna was able to assist you and go the extra mile to make things right. We’ll be sure to pass along your kind words to her.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
Quick and helpful responses.
Quick and helpful responses from Ali is wonderful.
29 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Leslie,
Thank you so much for your kind feedback—we truly appreciate it! We’re so glad to hear that Ali was quick and helpful in assisting you. Providing prompt and reliable support is something we always strive for, and we’ll be sure to pass along your kind words to Ali.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com
. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
Has placed an unauthorized, recurring charge on my credit card
2nd update in response to their request for more info...: the original was "Order #1871467". The second, unauthorized shipment has the subject "A shipment from order #2347053 is on the way".
Update: I have heard back from their customer service about my email disputing the recurring 'subscription' charge, which they said they've cancelled and sent me a screen shot to confirm. At this time, the second shipment (and associated billing) seems to be something I'll have to continue working to get reversed...
Filled my original order promptly.
Unfortunately, after 60 days, they sent me a notice 'wow! thank you for another order!'
However, I did not place such an order or authorize a recurring charge or shipment.
Calling the phone number from the original order (notably, the second, new charge on my credit card doesn't include the phone number) and charge on my credit card, I only get a message to email any concerns I have to their 'help@try...'. I've done so and have not heard back yet.
And my credit card (Discover, which is now merged with Capital One) says I must get the charge reversed by the merchant!
25 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi David,
Thank you for your review! We sincerely apologize for the frustration this situation has caused you. We completely understand how alarming it must have been to receive an unexpected charge. This is not the experience we want for you, and you can rest assured that we’re here to help get this resolved for you.
At the moment, we’re unable to locate your order in our system. Please provide your order number so we can review your case in detail and assist you further. Once we receive that information, we’ll promptly take the necessary steps to resolve this matter, as our goal is to make sure that everything is handled fairly, thoroughly, and to your satisfaction.
We truly appreciate your patience and the opportunity to correct this. We look forward to assisting you and getting this sorted out right away.
– Arianne, Rosabella Customer Escalation Specialist
Florence from Rosabella was so…
Florence from Rosabella was so helpful...she made sure she followed up with my order to the very end. It is so nice to be assisted by a live person who represents her company with a passion and you feel confident because of them.
28 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Janet,
Thank you so much for your kind feedback—we truly appreciate it! We’re so glad to hear that Florence was able to assist you so thoroughly and follow through with your order every step of the way. It means a lot to know you felt supported and confident throughout the process.
We’ll be sure to share your kind words with her. If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com
. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
Just started on
Just started on
My beetroot journey . Will definitely give you a shout out after 3 weeks
28 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Sue,
Thank you so much for sharing your update—we truly appreciate it! We’re excited for you as you begin your beetroot journey and look forward to hearing how things go over the next few weeks.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
Paul, An Exemplary Worker of The Year
Paul, the Customer Service rep is one in a million. He listens to customers' concerns and acts to resolve them swiftly. He is a very caring person not just out there to make a quick buck like everybody else. He is very courteous, very professional and acts with his head and his heart, a very rare combination nowadays where everybody's agenda is ... money
22 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Lorna,
Thank you so much for your incredibly kind and thoughtful feedback—we truly appreciate you taking the time to share this! We’re absolutely delighted to hear about your experience with one of our team members. It means a great deal to know that your concerns were listened to with care and resolved quickly and professionally.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
Earl was awesome…very friendly and…
Earl was awesome…very friendly and helpful
27 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Kayle,
Thank you so much for your kind feedback—we truly appreciate it! We’re so glad to hear that Earl was friendly and helpful in assisting you. We’ll be sure to pass along your kind words to him.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
I’m feeling some benefits from the…
I’m feeling some benefits from the beetroot product. I inadvertently subscribed and needed to cancel. The agent was helpful.
27 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Mmoe,
Thank you so much for sharing your experience—we truly appreciate your feedback! We’re glad to hear that you’re already feeling some benefits from the beetroot product, and we’re happy our team was able to assist you with canceling your subscription.
Providing helpful and smooth support is very important to us, so it’s great to know the agent was able to take care of your concern.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
Good customer service follow up
The followup to a question I had about something on their website was immediate. My order arrived when expected, and all was included as ordered. Now, to see what results in the next month or two! Hope it is all they say. That will be wonderful!
27 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Lois,
Thank you so much for sharing your experience—we truly appreciate your thoughtful feedback! We’re very glad to hear that our team was able to follow up with you right away and that your order arrived on time with everything included as expected.
We’re excited for you as you begin your journey with the product and hope it brings you the results you’re looking for in the coming weeks.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
Your response was quick for questions I…
Your response was quick for questions I inquired about. All questions were answered in terms that were easy to understand.
28 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Ray,
Thank you so much for your kind feedback—we truly appreciate it! We’re delighted to hear that our responses were quick and that all your questions were answered in a clear and easy-to-understand way. Providing timely and helpful support is always our goal, so it’s wonderful to know that reflected in your experience.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
Excellent product and customer service
Excellent product and customer service. I wish more nutrition companies were so proactive.
27 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Don,
Thank you so much for your kind feedback—we truly appreciate it! We’re delighted to hear that you’re enjoying the product and had a great experience with our customer service. Providing proactive support and high-quality products is always our goal, so it means a lot to know that this stood out to you.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
Company does what they advertise!
Company does what they advertise. Product is great and always ships on time.v
24 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Rhett,
Thank you so much for your kind feedback—we truly appreciate it! We’re delighted to hear that the product is meeting your expectations and that your orders are arriving on time. Delivering on what we promise, both in quality and service, is always our goal, so it’s wonderful to know that reflected in your experience.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Arianne, Rosabella Customer Escalation Specialist
If I could give them a minus score I…
If I could give them a minus score I would. Rosabella is an awful company. Don't believe the money back guarantee. I bought something from them. They scammed more money from me, saying it was a 'glitch' with their system, also charged me for expedited postage of £9.95 when I had cancelled that.
Then when I wanted to get a refund, they only offered a 30% of my money back and keep the product or send back paying the return postage myself and only accepting unopened bottles - how are supposed to find out if the products work if you don't open the bottle to try it? Then to top it all, the product was recalled anyway, which made me very wary of using it. This company are scammers!!
26 September 2025
Unprompted review
Reply from Rosabella Supplements
Hi Liz,
Thank you for your review. We sincerely apologize for the frustration and distress this situation has caused you. We completely understand how upsetting it is to be charged an amount you weren’t expecting, the confusion around the refund options, and your concerns following the product recall. This is not the experience we want for you, and you can rest assured that we're here to get this resolved for you.
To make this right, we've processed a full refund for your order. The funds should appear on your original payment method within 5–10 business days. Once we receive those images, we’ll be able to confirm whether your Moringa bottles are part of the affected batches and advise whether the product should be discarded or if it is safe to use.
We truly regret that this experience fell short of your expectations and appreciate the opportunity to make it right. If you have any other questions or need further assistance, you can reach us at help@tryrosabella.com or simply reply directly to our email, and we’ll be happy to help.
– Arianne, Rosabella Customer Escalation Specialist
The product itself is seemingly helping…
The product itself is seemingly helping me with my blood pressure. And I’m happy with the availability of it. Thank you.
17 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Edward,
Thank you so much for sharing your experience—we truly appreciate it! We’re really glad to hear that the product seems to be helping with your blood pressure and that you’re happy with its availability. That kind of feedback means a lot to us.
As always, we encourage continuing to follow your healthcare provider’s guidance while using any supplement, and if you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Arianne, Rosabella Customer Escalation Specialist
I noticed a difference the first week…
I noticed a difference the first week of using this product. My opinion is only improving as I continue to take it. Customer service was fast and quick response.
18 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi there,
Thank you so much for sharing your experience—we truly appreciate it! We’re glad to hear that you started noticing a difference within the first week and that your opinion continues to improve over time. Everyone’s experience can vary, so it’s wonderful to know the product is working well for you.
It’s also great to hear that our customer service team was able to respond quickly and support you when needed. If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Arianne, Rosabella Customer Escalation Specialist
Great customer service and easy to work…
Great customer service and easy to work with and great specials and great products!
17 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Steve,
Thank you for your feedback. We’re so glad to hear that you had a great experience with our customer service team and found us easy to work with. It’s also wonderful to know you’re enjoying our products and special offers.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
I cannot talk to a representative by…
I cannot talk to a representative by phone. Want to cancel the subscription and noone to talk to. I was charged for another subscription without my permission
27 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Nathan,
Thank you for your review. We sincerely apologize for the frustration and distress this situation has caused you. We completely understand how upsetting that must be to receive an unexpected charge, especially after not being able to reach out for support via phone. This is not the experience we want for you, and you can rest assured that we're here to get this resolved for you.
To make this right, we've canceled your subscription and processed a full refund for the recent order. The funds should appear on your original payment method within 5–10 business days. You’re also welcome to keep the most recent package as a gesture of apology for the inconvenience.
We truly regret that this experience fell short of your expectations and appreciate the opportunity to make it right. If you have any other questions or need further assistance, you can reach us at help@tryrosabella.com or simply reply directly to our email, and we’ll be happy to help.
– Arianne, Rosabella Customer Escalation Specialist
Amazing Customer Service.
27 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Angie,
Thank you for your feedback. We’re so glad to hear that you had an amazing experience with our customer service team. It means a lot to us to know we were able to meet your expectations.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
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