Try the Kit Reviews 545

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 161 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service, describing it as fantastic, first-class, and extremely easy to use. Many highlight the convenience of trying out expensive camera gear before committing to a purchase, appreciating the timely delivery of products in excellent condition and the smooth return process. The overall user experience is frequently noted as efficient, well-organized, and seamless from start to finish. However, some people were dissatisfied with the delivery and collection services, citing issues with couriers failing to collect items on time or providing conflicting information. A few other people also felt that the equipment received was not in perfect condition, with one reviewer mentioning a dented camera and a dirty sensor that made it unusable for a meaningful trial.

What people talk about most

Product

People report positive experiences with product. Customers are highly satisfied with the opportunity to try... See more

Service

Reviewers mention positive feedback about service, consistently describing it as excellent, efficient, and... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its efficiency, promptness, and... See more

User experience

Users describe positive interactions with the user experience. Customers consistently praise the smooth,... See more

Quality

Customers had positive experiences with quality. Reviewers consistently report that equipment arrives in... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The service TryTheKit provides is just fantastic, top class! I've used them extensively to try Canon gear. There's no selling pressure involved, just a 5% discount offered via registered retailers tha... See more

Company replied

Rated 5 out of 5 stars

Excellent communication, easy process and can avoid expensive mistakes. For example, just hired an EF 600mmF4, to save money rather than the RF version, but not sure about the AF on an R6m2, so will n... See more

Company replied

Rated 5 out of 5 stars

Got recommended Try The Kit from a photographer friend, so went ahead and got a lens i had been looking at .and after trying it , I opted to go buy it, so on that experience id certainly recommend t... See more

Company replied

Rated 5 out of 5 stars

The perfect way to be able to try out camera gear you are interested in in your own time. 10/10 Very friendly/professional staff Equipment delivered in a timely manner (when promised) in ver... See more

Company replied



Contact info

4.9

Excellent

TrustScore 5 out of 5

545 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Test Kit Made Simple

Simple, efficient and very good comms. Made the whole process very easy and wanting to engage again.

9 May 2025
Try the Kit logo

Reply from Try the Kit

Thank you for taking the time to post a review Mark! I am so pleased that you found the service useful.

All the very best,
Amy

Rated 5 out of 5 stars

Perfect from beginning to end

Perfect from beginning to end for a Canon binocular trial. I failed to read page 2 of an email which listed minor damage on the binoculars that I was hiring and I phoned them to report the minor damage. They picked up the phone quickly. No robot. Everything that I was going to report they had already listed, so totally an error on my part. Nice to get a professional friendly response though. Deposit was returned, no hassle. Communication throughout was great.

3 May 2025
Try the Kit logo

Reply from Try the Kit

Thank you for taking the time to post a review Malcolm! I'm delighted to hear that you found the service beneficial. Definitely no robots here and I have passed your lovely feedback on to our very human team!

All the very best,
Amy

Rated 5 out of 5 stars

Great service

I used them 3 or 4 times already.
Very efficient, they even called me to check if I was available for them to send me the lens two days earlier.
Prompt communications and deposit refunded on the same day.

8 May 2025
Try the Kit logo

Reply from Try the Kit

Thank you for posting a review of our service Andrea! I am so pleased that you found your trial of the RF 28-70mm useful.

All the very best,
Amy

Rated 5 out of 5 stars

The Deposit Refund Process was longer than expected

It seemed from the video linked that I could get my deposited funds back quick. But that was not the case.

Anyway, in terms of renting and trying some Panasonic Lumix gear, it was a smooth experience.

Everything worked as it should and helped me make my decision in finalising my buying list of equipment for my content creation machine.

Drop-off and Pick-Up of the gear was good (they even wanted to get the gear to me early, but I missed that email).

But I had no idea when Parcel-Force would pick-up.
I got the email literally less than 5 mins before PF showed up.

The driver told me he had sent the reminder email about the pick-up 2 hours before...
I guess that was a Parcel-Force issue.

So all in all a good experience, and would recommend you try the Lumix kits.

Too bad I only had a day I was able to test, but it was enough to help me buy into the Lumix ecosystem. So great idea Panasonic.

I'm also a Canon user (for now at least).

Update: Indeed, thanks Amy, and I've updated the rating, as I now understand the deposit delay, thanks again

28 April 2025
Unprompted review
Try the Kit logo

Reply from Try the Kit

Thank you for taking the time to review our service William! I am so pleased to hear that you found it useful in narrowing down your next kit purchase.

I am sorry that the deposit refund took a little longer to be processed than it should have done. This was purely down to the volume of orders due back after the very busy Bank Holiday weekend. We would normally aim to have orders checked in and refunded within 48 hours of the goods arriving back to us, but yours did exceed that and for that I do apologise.

With regards to the collection, we can only book an all-day service but Parcelforce should send communications to you via email and text message giving you a collection window. I have contacted Parcelforce and asked them to find out why this didn't happen on this occasion.

From our email conversations, I know that you have gone on to purchase the LUMIX S5IIX following your loan so I hope that you are enjoying shooting with it.

All the very best,
Amy

Rated 5 out of 5 stars

This is an amazing opportunity to try…

This is an amazing opportunity to try out the full range of Canon camera equipment before committing to a substantial purchase. Very efficient booking system with both delivery and return reliably arranged by a friendly team.

7 May 2025
Rated 4 out of 5 stars

Great system to try out the kit

Great system to try out the kit! Very helpful.
The 2 day ‘free’ trial is a bit of a waste of time. In reality you only really get one day - by the time the driver has dropped the kit off it seems like you’re packing it up again for collection.

7 May 2025
Rated 5 out of 5 stars

Great service

Really useful service, to test camera kit when it can be a big expense, and I can't fault the service. Easy delivery and pick up, friendly customer service when I had questions, and it's been a great way for me to decide on what to invest in next.

12 April 2025
Rated 3 out of 5 stars

Need instructions with the camera

I ordered the Canon EOS R7 to test out, however there were no instructions on how to use the camera and the basic functionalities. For us I do not feel I got to use the camera to its full extent and suggest when the cameras are given out on loan, something should be sent with the camera to highlight the main functions and the advantages of using the camera. I also think a carrier should be provided to carry the essentials with the camera.

Another suggestion is when you have a camera, it might be worth adding the essential items you will require to use the camera so you order all the equipment required. I didn't realise I had to order the lens separately until it arrived.

The process of ordering, receiving and returning is super easy and smooth and have to commend the company for this.

22 April 2025
Rated 5 out of 5 stars

Strongly recommended!

It's great to be able to try out (often expensive) kit over a long bank-holiday weekend all for free. Everything went smoothly and would highly recommend the scheme.

25 April 2025
Rated 5 out of 5 stars

Great way to try before you buy

Very easy to select the lenses to try and book for the trial period.
As the period I wanted was over a Bank Holiday I got longer to use the lenses.

I received confirmation that the equipment had been returned in good order and the deposit was paid very quickly.

8 April 2025
Rated 5 out of 5 stars

Fantastic service.

Fantastic service.
Kit actually got delivered a day early, after they called me to check that would be OK.
Delivery and pickup both faultless, got send the time well in advance.
Return and deposit refund processed quickly.

15 April 2025

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