I was skeptical about giving this to my kids but when I started Ive seen that my child is going to the bathroom everyday, usually she would go every other day or sometimes every 2 days. Her belly look... See more
Company replied
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At Velvra, we help parents gently cleanse hidden parasites that may be affecting their child's behavior, sleep, digestion, and other unexplained symptoms. Our flagship Complete Cleanse Kit combines ParaHaven's 11 antiparasitic herbs with ParaBinder's toxin-trapping zeolite. This ensures a smooth, comfortable cleanse for kids. All products are GMP-certified, third-party tested, and backed by our 30-day money-back guarantee.
United States
Replied to 28% of negative reviews
Typically replies within 1 month
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Bought this product and it was shipped to me via PostNL, which is a Dutch shipping company. It arrived in New York and was promptly returned due to a customs message requiring Cash on Delivery. I'm in Alaska, so obviously I can't hop in a car and drive to their customs center, and not ot mention I already paid shipping through Velvra. So I reached out to request a refund, and they refused, saying on their end, my address was wrong. So I called PostNL and was given the tracking history. I forwarded this info to them, and they still refused. Do not buy from this company.

Reply from Velvra
Had an issue with my order once arrived. Contacted customer support and they replied promptly and corrected issue within 24 hours. Thank you so much for your help!

Reply from Velvra
Great customer service! Thanks for helping me resolve my extra purchase.

Reply from Velvra
The taste is horrendous. I can’t get my kids to take it without mixing it with juice… was taking consistently with the binder for 2+ weeks and not seeing any changes. If anything, it made my daughter’s behavior worse. Wish I never did this.

Reply from Velvra
The drops are easy for my daughter to drink in her water or juice , she hardly even noticed! She loved that it turned her water “light pink” and I noticed she started itching herself much less after taking the drops which had been a problem for months. We love this brand! Thank you!

Reply from Velvra
I ordered Velvra product ($170 worth) a month ago and it still hasn’t come. The “care” team said my order was lost at the courier, then they said they’d send it right out again. When I check in after a week or so, they said they were waiting on an ingredient to arrive. I waited another two weeks and checked in, and they just informed me, it’s lost at the courier again. Needless to say, I’ve demanded a refund. Hoping this comes without the back and forth emailing I’ve been having to do. Huge waste of time.

Reply from Velvra
I recieved the ParaHaven about two weeks after ordering. It tastes very sweet. I have been using it myself and I plan on giving it to my kids in the future. I know they will probably not have problem with the taste. So I wouldn't worry about that! I did ask customer service a question and they were very prompt in responding and gave me the answer I needed. So far I have not had any negative symptoms other than more frequent and looser bowel movements but different people may have have different results. So far so good. I have been taking it for about 2 weeks.

Reply from Velvra
They were so helpful, kind , answer all my questions and willing to go the extra mile if needed, great customer service

Reply from Velvra
Says its still in transit. Its been almost 4 weeks. I reached out to the support email, however no response.

Reply from Velvra
Velvra has been such a great discovery for our family. I was looking for a gentle detox option for my 4-year-old, and this is one of the few that’s not only natural but also tastes great! It blends easily into water or juice, and my daughter actually asks for it now. I’ve also tried it myself and really appreciate the clean ingredients. Shipping was fast, and everything arrived beautifully packaged. Highly recommend it to other moms!

Reply from Velvra
I felt very valued and supported with the prompt customer service response via email. Even though it was late at night within the hour or so I had a response. We had a great conversation. The company addressed my concerns and gave me advice as I do have a younger child in the home I was concerned about that is 15 months. She gave me a great recommendation and addressed my concerns. I felt she went out of her way to also add to how I can help support my baby in natural ways since he isn’t old enough for the products yet but this siblings are.. I feel very confident that I am doing what is best for my family. I am thankful for wholesome companies like this.

Reply from Velvra
I placed an order and only realized after submitting it that the delivery address was incorrect. I immediately contacted Velvra's support team, and they responded quickly and professionally. They were able to update the address to the correct one without any issues. So far, it’s been a pleasure dealing with the Velvra team .great customer service and a smooth experience overall.

Reply from Velvra
I’ve known about parasite cleanses for a while now but I honestly kept forgetting about it. For the last year or two I’ve been getting the nudge to do a parasite cleanse for my now 7 year old but honestly kept getting distracted snd couldn’t find a gentle formula. And then one day, a Facebook ad popped up for this product. I bought it and just started my son on it 4 days ago. Man what a difference it has made already! Before my son had attitude problems, constantly having meltdowns and giving me an attitude over pretty much everything. I gave him this and all of a sudden he’s loving again, goofy, hyper, eating up a storm and pooping a TON. He’s always been pretty regular but these have been plentiful, a couple times a day and quick ones as well. It’s been wonderful to see. I will offer one word of advice for new parents, DON’T STOP GIVING IT TO THEM! During the first week it’s hard because the parasites are doing everything they can to survive, including “speaking” for your child, making them angry and not wanting to take the detox all of a sudden if they know it’s there. Give them a larger dose that day (I started off with .5ml for the first 3 days with the binder as well, then did 1ml when I noticed a really bad attitude). Within 15 minutes of giving my son he went from mouthy and screaming at me to calm and playing with his blocks again because I didn’t stop giving him the cleanse. He’s been goofy since. It works and it works well, just don’t be scared off by behavior changes that may occur, it’s absolutely worth it!

Reply from Velvra
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