poor communication if any, took 4 days to get a order confirmation email. I received an email 5 days ago to track my shipment/delivery and still when I click track...it says no tracking info is av... See more
Company replied
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See what reviewers are saying
Tshirt at low price has been exceptional in every aspect of business. Their prices are fair and they go the distance in making sure the customer is fully satisfied. Charles, in customer service, has b... See more
Company replied
I originally received an incorrect order from Tshirt at Low Price, TALP contacted me straight away when I supplied feedback on the issue. I've now received the correct item. TALP kept me up to date on... See more
Company replied
TALP support service contacted me straight away to inform me that the onesie colour I'd chosen was out of stock and suggested a better alternative without any price difference. Customer service was... See more
Company replied
Company details
Written by the company
Looking for Tshirt at low price? Huge collection of Men and Women's, Youth Tshirts. 100% cotton, Available low price offers and discounts.
Contact info
3501 Jack Northrop Ave, Suite #AUP208, 90250, Hawthorne, United States
- +1 (231) 930-3999
- support@tshirtatlowprice.com
- tshirtatlowprice.com
3.4
Average
264 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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I loved the price
I loved the price, and timely manner I received my order. The only turn-off I had was when I tried to place my order using my debit card it wouldn't take so I used credit instead. That said, my ordered product was perfect and I was happy
19 September 2022
The shirt was just as described.
13 October 2022
Average buy and tshirt
The tshirt has a thread that seems to be unraveling, and the shipment was a little slow but beyond that it was all acceptable. That said, the material feels pretty comfortable.
11 October 2022
Awful Support for Damaged Item
I received a shirt with a stain. It was likely damaged during shipping because the package was ripped wide open upon arrival with no protective packaging around the shirt. I spoke to customer support over email and after sending pics of the stain and referencing the company's refund policy, someone finally agreed to give me a refund. Then instead of a refund a support rep emailed me a tracking # for a replacement shirt which I expressly said I did not want. I still have not received a refund and I expect I won't. The shirt was also not very soft which is part of why I didn't want a replacement. Terrible customer support for barely average quality products. I strongly recommend NOT purchasing this item or any other from this company.
10 October 2022
Reply from Tshirt at Low Price
Hi Cecily,
Thank you for letting me know. We've contacted you before and understand your request.
Please see the image here: https://imgur.com/G8M2Onb
Clearly, in the previous email, you said you need to exchange the new one with the different size (size L). We've gone ahead to ship the relaplacement size L and provide the tracking number for you.
And now, you said that and rated our website bad, which make we're confused.
If in the previous email you said you needed a refund, we would do that for you. BUT, you said you need an exchange, so we sent you a new replacement. That makes sense.
So we do hope that you could re-rate please. Thank you so much for your understanding.
Kind regards,
Charlies.
Never got package
Entered the wrong address on accident and when I contacted them to fix it they wouldn’t. Never got the package and no refund
30 August 2022
Reply from Tshirt at Low Price
Hi Nick,
We're so sorry for the late reply which may have caused you a lot of inconvenience.
However, your request is on Sep 14, and at that time, your package is on the way, so the Shipping Company couldn't handle it.
Please see the timeframe below and you'll see it's impossible to change the shipping address at that time.
We really hope for your understanding in this situation.
It's so kind of you if you can re-rate the product, and we can handle it for you.
Shop NOW!!
Some of the most funny and current humor I've seen in a long time! Keep up the great work and I'll purchase again!! P.S. prices are great too!!
8 October 2022
Not happy
Ordered a mug in mid September 19 2022 on the 22 it left for destination country (Canada) on the 29 it was in the UK contact the company and was reply that they had contact the transport company and that it would be on it way,on October 8 the tracking said it still in the UK
WOW
THEY SHOULD HAVE SEND ANOTHER MUG
WONDERING IF IT NOT A SCAM
WILL BE CHECKING MY
CREDIT CARD STATEMENT
Up date not a scam
Just faulty transport
Happy with product
7 October 2022
Unprompted review
Great quality fast service
Always very very happy with the quality and the speed of delivery for your products. I've ordered multiple tshirts and hoodies, always very pleased with them. Will continue to order and suggest to other people.
25 August 2022
Too long to get product and customer…
Too long to get product and customer service does not respond to inquiries. Very disappointed.
19 September 2022
Exactly what I wanted
Great quality, I was at this gig and couldn't get one in my size, love it..thank you
10 September 2022
Not worth the price
I thought the quality of the shirts were low for the price, and it also seems that even though the size selection had women's, the shirts we received weren't a women's cut at all, so they were really quite large.
8 September 2022
tshirts were better quality than…
tshirts were better quality than expected, and came perfectly on time
8 September 2022
Placing the order was easy
Placing the order was easy, they let me know when it was being shipped, received the t shirt in about 7-10 days. My husband is very pleased
7 September 2022
Fantastic!
T shirt I ordered was good quality, sized right and arrived quickly. I was really pleased with this on line company. I will definitely order again.
5 September 2022
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