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Review summary

Created with AI, based on recent reviews

Considering 113 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the quality of the products, noting that the contact lenses are comfortable, light, and often exceed expectations in appearance. Many appreciate the variety of colors and styles available, finding them suitable for various occasions and effective even for those with specific vision needs. The ordering process is often described as easy, and some reviewers enjoy the extra gifts included with their purchases. However, some people were dissatisfied with aspects of the product and the delivery service. Issues include lenses not matching website photos, receiving incorrect items, or experiencing discomfort with certain pairs. A significant number of customers report problems with tracking information, delayed shipments, or packages not arriving at all, even when expedited shipping was paid for. Additionally, some reviewers mention difficulties in contacting customer service for support regarding these issues.

What people talk about most

Product

Reviewers mention ambiguous feedback about product. Many customers praise the quality, comfort, and variety... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers praise the easy ordering... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the good quality and comfort of the... See more

Delivery service

Consumers find delivery service to be ambiguous. Many reviewers praise the fast shipping and smooth ordering... See more

Customer communications

People report ambiguous experiences with contact. Many customers praise the quality and comfort of the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have had no problem with ttdye. The contacts itself are light and airy and decent quality and excellent pricing. I gave one star less not for their fault but it doesn't post to northern Ireland. Oth... See more

Company replied

Rated 4 out of 5 stars

Ordering from ttdeye has been a pleasure for my daughter as well as myself. I've been wearing contacts for over 20 years and my daughter over 10. Ordering is super easy, we LOVE the variety of contact... See more

Company replied

Rated 4 out of 5 stars

I’m giving 4 stars because the ordering and shipping process were very smooth. However, the contact lenses I received didn't quite match the expectations I had from the website photos. The color and p... See more

Company replied

Rated 4 out of 5 stars

I have yet to receive the product and the tracking continuously says not found, I have asked through the Internet messaging service, but have received no reply. I know the website is usually good for... See more

Company replied


Company details

  1. Fashion accessories shop
  2. Clothing Shop

Written by the company

TTDEYE Colored Contact Lenses! Wide Selection of Colors, Prescription and Categories! Cheap and High Coloring Index! 100% Authorized! Worldwide Free Shipping!


Contact info

3.6

Average

TrustScore 3.5 out of 5

997 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 4 out of 5 stars

Greater lenses

I’d like if the lenses could cover all of the natural color’s eyes so that they could have a more natural, beautiful and real effect, except for that all it’s perfect.
ps great packaging

12 November 2023
Unprompted review

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