I bought the Tubble cuzzi a month ago - great product, very satisfied, I highly recommend! I also needed to contact support for another issue and they were very responsive!
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I've ordered this product a few weeks ago and it is a game changer. The quality is extremely good even if you use it everyday it's sturdy enough, it won't leak at all. Very easy to install, store and... See more
I’m really excited about the bathtub! The quality is very good, and the jacuzzi function makes it twice as much fun — it can’t even be compared to a “regular” bathtub. If you’re thinking of buying... See more
Company replied
Getting in touch with customer service was very easy, fast and very helpful. They could replace my missing item very easily and even surprised me with an extra gift! Great service and I am very happ... See more
Company details
Written by the company
Tubble is an inflatable tub that fits into almost any home ✓ Strong material ✓ Softer and more comfortable than a standard bath ✓ Ready in 1 minute
Contact info
Singel 126, 1015AE, Amsterdam, Netherlands
- hello@tubble.com
- tubble.com
4.3
Excellent
734 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
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A Positive Experience Despite Challenges – Thank You Carlos
My recent experience with Tubble involved a complex situation regarding a returned parcel that, despite being tracked as delivered, could not be located. While the circumstances were challenging and the outcome uncertain, I want to express my sincere appreciation to the Tubble team—and especially Carlos—for their professionalism and support throughout the process.
Carlos was consistently responsive, courteous, and solution-oriented. His communication was prompt and thoughtful, and he made every effort to resolve the matter in a fair and respectful way. Ultimately, the company chose to issue a refund, even though the parcel’s status remained unresolved, which I deeply appreciate.
It’s clear that Tubble values its customers and is willing to go the extra mile to ensure a positive experience. Thank you again, Carlos and the Tubble team, for your integrity and kindness.
21 August 2025
Unprompted review
Reply from Tubble
Thank you for your kind and thoughtful feedback! We’re glad Carlos and the team could support you through a difficult situation, and we truly appreciate your recognition of our efforts. Your trust means a lot to us!
I had ordered a tubble bath & wanted the bubble one
I had ordered a tubble bath. I have an old one.It’s been a blessing to me for over 4 years with chronic pain and fibromyalgia. I take it everywhere with me. When ordering I noticed tubble now had, bubble cuz
and was so excited. So I deleted my order to ask my friend to help me buy a bubble bath one.I made such a mess and confused everyone so he did, I was really upset I had been charged for two tubble baths.
I had partly caused this. I noticed the money had been returned to my account. Then a delivery driver turned up with two tubble baths. What a beautiful kind company they are. After talking to Marcus I wanted to pay and give the others, to our local charity shop. (I had already given them) how could I tell him?
I noticed I was confusing him. My brother in law is very ill with cancer. I had paid the go fund me because he has bowel cancer and it’s spread. They don’t have a NHS in USA. My brother in law here is on oxygen for small cell cancer. My partner has cancer I have lost my niece and my younger siblings and just started treatment from the hospital. for severe depression. I no longer wanted to be here. I was medicated.
I never told the company any of this. I have nurses visiting me. I just felt a burden to everyone. This company showed me mercy when I didn’t deserve it.
They covered the cost of the Tubbles when I didn’t deserve it. I am truly grateful especially to Marcus.
He is an angel in disguise.. I am crying rears of happinesss. I love my Tubble it eases my pain ❤️
6 August 2025
Unprompted review
Reply from Tubble
Thank you for your incredibly heartfelt message. We’re deeply moved by your story and so grateful that Tubble could bring even a little comfort during such a difficult time. Your words mean more than you know. Wishing you strength, healing, and many peaceful moments ahead. ❤️🛁
I got a swift and proactive response…
I got a swift and proactive response from both Carlos and Denish in your team. They were able to find a solution to my unfortunate experince with my recent Cuzi purchase
21 July 2025
Unprompted review
Reply from Tubble
Thank you for your feedback! We’re glad Carlos and Dinesh could assist you promptly and turn things around. Your satisfaction means a lot to us!
AFTER-SALES SERVICE
GREAT AFTER-SALES SERVICE. The hot tub motor stopped working after six months. I contacted them, sent them a video of the malfunction, and they sent me a new one free of charge since it was under warranty. Thank you so much.
17 July 2025
Unprompted review
Reply from Tubble
Thank you for your kind words! Enjoy your Tubble, and don’t hesitate to reach out if you need anything else!
I had a defective pump and i sent an…
I had a defective pump and i sent an email to them to which they replied very quickly and agreed to send me a new replacement pump. Would recommend them.
7 July 2025
Unprompted review
Reply from Tubble
Thank you for your feedback! We're glad we could resolve the issue quickly and that you're happy with the support. Enjoy your Tubble!
Recommend this barhtoob
Recommend this bathtoob. Everything is more than I expected. Used it every day this summer.
16 June 2025
Reply from Tubble
Thank you for the lovely review! We’re so glad you enjoyed your Tubble all summer, that’s exactly what we love to hear!
Reply from Tubble
Thank you so much! We’re happy you had a great experience. It means a lot to us!
Reply from Tubble
Thank you for your feedback! We're glad to hear you're happy with the delivery and enjoying your Tubble!
The delivery was delayed and customer…
The delivery was delayed and customer service regarding the delivery was extremely pool. The color of the tub is very different from pictures.
16 June 2025
Reply from Tubble
We’re sorry to hear about your experience. Please email us at hello@tubble.com, we’d love the chance to make this right.
Reply from Tubble
Thank you so much! We're thrilled you’re enjoying it. Indoors or outdoors, that’s exactly what Tubble is made for!
Reply from Tubble
Thank you for your kind words! We're happy to hear our customer service was quick and helpful.
I’m really excited about the bathtub
I’m really excited about the bathtub! The quality is very good, and the jacuzzi function makes it twice as much fun — it can’t even be compared to a “regular” bathtub. If you’re thinking of buying a Tubble, I definitely recommend this one.
Unfortunately, the pump casing fell off the very first time I used it and can’t be repaired anymore. I’ve already gotten electric shocks several times because of this.
Other than that, I can really recommend the bathtub! Having a little spa experience available at home anytime is really wonderful. :)
4 June 2025
Reply from Tubble
Thank you for your enthusiastic feedback and kind words about the Tubble experience! We're very sorry to hear about the issue with the pump casing; that should never happen. Please reach out to us at hello@tubble.com so we can assist you right away!
Reply from Tubble
Thank you for your kind words! We're glad to hear you're happy with the quality and space.
The customer service was the best…
The customer service was the best experience I had in Amsterdam.
1 July 2025
Unprompted review
Reply from Tubble
We're truly honored to hear that. It means a lot to us. We’re always here to help and hope to welcome you back again soon. 🇳🇱💙
Great and effective customer service
27 June 2025
Unprompted review
Reply from Tubble
We're really glad we could help — your satisfaction means a lot to us. 😊
Reply from Tubble
We're thrilled you had a great experience and can't wait to have you back!
Everything
Everything. Easy to install and to fold again. That moment of submerging in the water...now my son had an accident and it is easier to wash him. A small spa at home one evening after an intense day....Thank you
23 May 2025
Reply from Tubble
Thank you so much for sharing this. We're really happy Tubble is bringing both comfort and ease to your daily life – wishing your son a smooth recovery and many relaxing evenings ahead 🛁💙
THE BEST ONLINE PURCHASE I HAVE EVER…
THE BEST ONLINE PURCHASE I HAVE EVER MADE!
I absolutely LOVE my Tubble! So much so that it is making me think I won't upgrade my bathroom - this is great!
19 May 2025
Reply from Tubble
Wow – thank you! That means the world to us. We're so happy your Tubble has become a favorite – no renovation needed! 🛁✨
Reply from Tubble
Thanks for your kind words! We're glad we could sort things out smoothly for you 😊
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