Actually service is very good, I recently order some products from your website, sellers are also good, well trusted, work on time
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All went off well..Good product (Mahendra 3lt Pressure Cooker) as advertised..Efficient hotline staff..Delivery with 2 days of payment..I did a purchase last year too of an Induction Cooker & I recomm... See more
Company replied
I ordered a water dispenser unit (Vesta) and when I make the payment there was an issue I faced in payment portal. it said server error on my screen. I had to call customer services to get my order ve... See more
Company replied
Don't buy anything from this seller; they are cheating the customer. If we cancel the order, they will not refund the money and only issue the coupon; you cannot get your refund. I never seen like thi... See more
Company replied
Company details
Written by the company
We connect thousands of buyers and sellers around Sri Lanka, empowering people & creating economic opportunities for all. Within our markets, thousands of people around the Sri Lanka connect, both online and offline, to make, sell and buy unique goods.We also offer a wide range of Seller Services and tools that help creative entrepreneurs start, manage and scale their businesses. Our mission is to reimagine commerce in ways that build a more fulfilling and lasting world, and we’re committed to using the power of business to strengthen communities and empower people.
Contact info
61 A,Akurugoda,, Sultanagoda, 81000, Matara, Sri Lanka
- +94712666666
- info@tudo.lk
- tudo.lk
3.8
Great
125 reviews
Replied to 25% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good service
2 February 2024
I ordered three items I was charged…
I ordered three items I was charged shipping fee for each ill never order again
2 February 2024
Reply from tudo.lk
Tudo is a Multi-Vendor Shopping Mall. If you order items from different sellers, you will charge shipping separately. and it is showing clearly at the checkout.
Reply from tudo.lk
Thnak you sir.
Trustworthy seller and products
The delivery delayed but the product is good. They should improve the packing, because one glass was broken in the edge. Anyways, trustable seller and service.
2 January 2024
Reply from tudo.lk
Thank you for the review sir. will do the needful on next time.
Reply from tudo.lk
Thank you sir
Highly recommended
Clear notification on the each event of shipping,
Shipped exactly the same as informed
1 January 2024
Reply from tudo.lk
Thank you sir
baking mat review
i bought a baking mat. it is good. bit thin. but okay. i got the pink colour one.
1 December 2023
Reply from tudo.lk
Thank you madam
All went off well..Good product…
All went off well..Good product (Mahendra 3lt Pressure Cooker) as advertised..Efficient hotline staff..Delivery with 2 days of payment..I did a purchase last year too of an Induction Cooker & I recommend Tudo to anyone.
2 November 2023
Reply from tudo.lk
Thank you sir
Used phone case and wrong model
The phone case that I recieved looks like it has been used before. There are multiple scratches and the phone case does not have some port openings for my phone.
2 November 2023
Reply from tudo.lk
Sorry for the issue. please contact us for replacement
I have one suggestion about delivery…
I have one suggestion about delivery charges. If customer purchase random items don't calculate delivery charges for one by one.
2 November 2023
Reply from tudo.lk
Thank you for the suggession sir. Tudo is a marketplace. Products are from different sellers. If you select from different sellers, there will be different delivery chargers
Customer service suck
Customer service suck
Contact time more than 4days have to wait
They can't find payment issue and resolve it
2 November 2023
Reply from tudo.lk
Do not post fake review sir. Your order delivered within agreed time frame
Reply from tudo.lk
Thank you sir
Inferior Products and Sellers should not exist on the platform
The automated system response, notifications and the courier service options, customer care etc all good. Site setup is also good. The service is also fast. However I faced some issues which I understand coming from sellers' end.
01.I didnt get to check the viability of the seeds ordered, but the car antenna ordered does not have a sound build quality. No idea of the performance still. The two antenna arms are loose and moving. Not ideal for a high end car.
02. I took a careful attention and spent a lot of time picking up the items for my order. But later I was informed that the seller was not responding. I believe TUDO should not keep such products listed on their platform because that is a bad experience for customers, it destroys customer image on the platform. Such non-responsive sellers should not exist.
2 November 2023
Reply from tudo.lk
Sir, sorry for the issue. you can reach us for replacement
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