Tudorsrus Ltd. Reviews 146

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional service, highlighting their helpfulness, knowledge, and willingness to go the extra mile. Many people appreciate the fair pricing and the high quality of the products, often noting that items arrive in immaculate condition and are exactly as described. The overall purchasing process is frequently described as smooth, efficient, and professional. Consumers are particularly impressed with the quick communication and fast delivery, with many expressing confidence in buying from this company again. The trade-in process is also positively mentioned, with reviewers feeling they received fair valuations.

What people talk about most

Product

Customers had positive experiences with product. Reviewers consistently praise the watches for being exactly... See more

Service

Consumers consistently report a highly positive experience with the service. Reviewers frequently praise the... See more

Staff

Clients share positive opinions on staff. Customers consistently praise the professionalism, efficiency, and... See more

Price

Reviewers consistently express satisfaction with the pricing. Customers frequently highlight great prices,... See more

Quality

People report positive experiences with quality. Customers consistently praise the excellent condition of the... See more

Based on these reviews

Rated 5 out of 5 stars

My second watch from Russell and couldnt recommend him more. Communication always quick and I think he understates the condition of the Watches in the description. The two I have bought were immacul... See more

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Rated 5 out of 5 stars

Buying a used luxury watch from an online dealer is always a nervy experience. Russell quickly settled any concerns ans a super smooth px and purchase followed. All conducted over WhatsApp (or phone)... See more

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Rated 5 out of 5 stars

Great website showcasing some epic watches. All of which reasonably priced. I was given a realistic trade in price for my Tubor BB and upgraded with a balance to a new Pelagos. Communicatio... See more

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Rated 5 out of 5 stars

Excellent experience. Good chat initally over whatsapp with Russell, followed by phone call to finalise. Gave me the confidence to buy direct rather than at extra cost thru ebay which you can find T... See more

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Rated 5 out of 5 stars

Absolutely outstanding service from start to finish from Russell. What a pleasure to deal with, nothing was too much trouble. Sourced the watch I was looking for within 1 hour, we agreed the deal, pai... See more

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Rated 5 out of 5 stars

Beautiful Tudor watch supplied by Tudors R Us.Lots of help from Russell when my bank put obstacles in front of my purchase (very annoying), but we got there in the end.Nice price. Superfast delivery.... See more

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Rated 5 out of 5 stars

Absolut fantastic service by Russell guiding me through the process from selling my old watch and getting a new (second hand) one. Couldn’t have been smoother. The new watch arrived the next day in pe... See more

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Rated 5 out of 5 stars

Great from start to finish. Watch was as described, packaged, posted and received within 2 days. Russell was on hand to answer any questions personally and provided an exemplary service...miles better... See more

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Rated 5 out of 5 stars

Thanks Russell, great service and my watch was exactly as described I can see why you have so many 5star reviews and I can confidently add mine to that list . I Would happily do business with you aga... See more

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Rated 5 out of 5 stars

Amazing experience, Russell was only a quick phone call away, he made the process very easy being my first time. Quick with responses and understandable. Watch itself arrived within two days, watch is... See more

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Rated 5 out of 5 stars

Russell absolutely deserves each and every 5* review he’s received so far. He was responsive (at a time he rightly should have told me to sod off), provided a couple of additional photos to help rea... See more

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Rated 5 out of 5 stars

Great company to deal with. Watch described perfectly & Russell made everything easy with perfect communications. Would not hesitate to deal with 'Tudorsrus' in the future. Wearing my Tudor Pelagos... See more

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Rated 5 out of 5 stars

I’ve now bought two watches from Russell of Tudorsrus and have received nothing but amazing service and watches that are exactly as described. Russell and Tudorsrus will be my first choice going for... See more

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Rated 5 out of 5 stars

Absolutely excellent service from first point of contact. I dealt with Russell who was super knowledgeable and helpful, a top fella to boot! Traded in a couple of watches and got a fair price as well... See more

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Rated 5 out of 5 stars

I had an excellent experience and couldn’t be more pleased with the quality of service provided. From start to finish, everything was handled professionally, efficiently, and with great attention to... See more

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Rated 5 out of 5 stars

Absolutely outstanding service. The watch was in pristine condition, and Russell contacted me to keep me informed from start to finish. The price was great, postage was fast, and everything arrived we... See more

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Rated 5 out of 5 stars

Can’t recommend more! Russel made the whole buying experience really enjoyable and easy. He made sure I was getting the correct piece for me and getting the best bang for my book. Will definitely buy... See more

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Rated 5 out of 5 stars

So, I was nervous about my purchase, mainly because I’ve only ever paid top dollar at a High street jeweller in the past…I need not of worried. The contact, process and Russell sorting it all out is... See more

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Rated 5 out of 5 stars

Bought a Tudor black bay 41 from Russell back in March. I'm quite late to the party in leaving a review, but this has been a fantastic purchase and I made a big saving from buying it grey market Vs ne... See more

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Rated 5 out of 5 stars

So glad that we found Russ, very helpful, very easy to communicate with. Bought my first Rolex of him, and I mentioned that my dream watch would be a bluesy, and within 5 days of that conversation he... See more

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Rated 5 out of 5 stars

My first Tudor watch, and a model I've been after for quite some time. Great dealing with Russell and I'd highly recommend visiting his site if you are searching for Tudor timepieces. 5 star ser... See more

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Rated 5 out of 5 stars

Where do I start traded in two watches for a Rolex bluesy and what turned up some something that was even better than the pictures Russel sent me it looked good in the pictures but in reality it’s stu... See more

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Rated 5 out of 5 stars

I can’t recommend Tudors'R'us highly enough. I’ve both purchased and sold watches through them, and each experience has been seamless. Russell delivers truly 5-star customer service, always prompt, pr... See more

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Rated 5 out of 5 stars

Very pleased with my experience with Tudorsrus, a fantastic watch in brand new condition as described. It was a pleasure to deal with Russell who responded very quickly to my messages and offered firs... See more

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Rated 5 out of 5 stars

Part exchange process was seamless and provided all the information to proceed to payment and shipping of the new immaculate watch within a few days. Excellent Comms with a resize of the watch to allo... See more

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Rated 5 out of 5 stars

Absolute ease & pleasure trading one Tudor for another . From first contact to receiving my watch the process was simple , pleasurable & flawless . The whole experience should leave ADs embarras... See more

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Rated 5 out of 5 stars

Very genuine and helpful service from someone who clearly loves watches. Great speedy communication and very nice product. The buying process was made extremely straightforward. Thanks very much!!

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Rated 5 out of 5 stars

I called Tudorsrus about my watch and got some great advice around selling it. So much so, I agreed a price with them and they sold it for me. Unlike certain other used watch resellers, they're not... See more

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Rated 5 out of 5 stars

The fact that I have returned for a second watch purchase in as many weeks should hopefully tell you everything you need to know about Tudorsrus. Great watches at great prices … with next day guar... See more

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Rated 5 out of 5 stars

It’s always a pleasure to deal with Russell, he’s knowledgeable, professional and has always provided an excellent service. Would recommend to anyone in the market for a Tudor! Adam Xtra Time... See more

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Rated 5 out of 5 stars

Lovely watch in fantastic condition. Competitive pricing. Great website with clear photos and product descriptions. Super-fast delivery. Overall a great end to end experience. When ready for my... See more

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Rated 5 out of 5 stars

Fantastic watch purchased from this company! The watch was perfect and as described. Russell was extremely helpful and I will certainly be back for my next purchase! 10 out of 10!

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Rated 5 out of 5 stars

Second purchase in the last year or so and couldn't recommend more! Always great quality Tudors at solid prizes, and Russell's communication is spot on. 10/10 would recommend to anyone

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Rated 5 out of 5 stars

2nd Watch from Tudors R Us... Same great service as the first time, thank you Russell. Looking fwd to purchasing the 3rd already!

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Rated 5 out of 5 stars

An amazing service, Russell couldn't have been more helpful with his communication/knowledge along with a fast delivery and secure packaging. But most of all the watch is in perfect condition as desc... See more

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Rated 5 out of 5 stars

Russell was a pleasure to deal with, watch was as described super fast delivery well priced and packed really well. Highly recommend.

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Rated 5 out of 5 stars

I exchanged a watch for a watch and the whole thing was very quick and very easy. I found Russell to be a great communicator who was very fair and very clear. The watch I received was exactly as des... See more

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Rated 5 out of 5 stars

Yup easy purchase obviously, and over the moon with the watch,love it! Came quickly and well packaged, loved the touch with branded dust bag also. And sized it so I could wear straight away. Hig... See more

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Rated 5 out of 5 stars

Everything about the transaction was perfect and communication was spot on. Very happy with the watch which was delivered the very next day.

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Rated 5 out of 5 stars

Great service.. and great price. Third watch from Tudorsrus. I would highly recommend buying from Russell, great communication through the whole process.

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Rated 5 out of 5 stars

Just acquired my 4th watch from Russell. As always super easy to deal with No question is ever a problem Absolutely the perfect guy to deal with for anything watches Really pleased with the w... See more

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Rated 5 out of 5 stars

Ordered a Tudor watch from Russell, the watch came through and was perfect! The delivery was super fast and he even went the extra mile to get me the strap I preferred for the watch. Thanks again!

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Rated 5 out of 5 stars

The service has been great Very responsive, honest and good pricing Together with a quick process, it has been very satisfactory

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Rated 5 out of 5 stars

Great communication from Russell. Watch was exactly as the website, and Russell said it was going to be. Couldn’t be happier.

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Rated 5 out of 5 stars

2nd purchase in 12 months from Russ & another great watch at a great price. Happily recommend to all.

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Rated 5 out of 5 stars

Excellent communication with Russell for part exchanging my watches. Trustworthy company to deal with when exchanging and purchasing watches. No doubt, I would do business with Russell again.

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Rated 5 out of 5 stars

Top drawer service and honest appraisal. Thanks Russell, I’d happily deal with you again.

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Rated 5 out of 5 stars

Highly reccommended! Watch exactly as described. Prompt delivery and great communication. Also got a fair part exchange deal.

Company replied

Rated 5 out of 5 stars

Great experience, Nice company to deal with, very fair with the P/X valuations and a fantastic watch

Company replied


Company details

  1. #44 of 128 best companies in Watch shop

Written by the company

Great Service. Great Watches. Great Prices.


Contact info

4.9

Excellent

TrustScore 5 out of 5

146 reviews

5-star
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Rated 5 out of 5 stars

First class service!!!!

Part exchange process was seamless and provided all the information to proceed to payment and shipping of the new immaculate watch within a few days. Excellent Comms with a resize of the watch to allow watch to wrist when it arrived! A**************

27 January 2026
Tudorsrus Ltd. logo

Reply from Tudorsrus Ltd.

Absolute pleasure to assist and many thanks for the business! :-)

Rated 5 out of 5 stars

Great company to deal with

Great company to deal with. Watch described perfectly & Russell made everything easy with perfect communications.
Would not hesitate to deal with 'Tudorsrus' in the future.
Wearing my Tudor Pelagos Ultra as I write.
Many thanks Russ'.

27 January 2026
Tudorsrus Ltd. logo

Reply from Tudorsrus Ltd.

Many thanks for the great review sir and we're pleased to have helped you find the one you wanted - enjoy it - you are already! ;-)

Rated 5 out of 5 stars

Lovely item

Lovely item, delivered swiftly and securely.

26 January 2026
Tudorsrus Ltd. logo

Reply from Tudorsrus Ltd.

Many thanks for the review - much appreciated. We hope you enjoy the new watch!

Rated 5 out of 5 stars

Faultless experience once again

2nd purchase in 12 months from Russ & another great watch at a great price.
Happily recommend to all.

22 January 2026
Tudorsrus Ltd. logo

Reply from Tudorsrus Ltd.

It was a pleasure to help & we appreciate your returning custom. Looking forward to no.3!

Rated 5 out of 5 stars

Absolutely outstanding service from…

Absolutely outstanding service from start to finish from Russell. What a pleasure to deal with, nothing was too much trouble. Sourced the watch I was looking for within 1 hour, we agreed the deal, paid, that simple.No pressure or negativity.Will definitely be using Russell again. Thank you very much.

23 January 2026
Tudorsrus Ltd. logo

Reply from Tudorsrus Ltd.

Thank you for the feedback - very much appreciated sir. Glad we got you one the one you wanted and looking forward to the next. Enjoy the new toy! ;-)

Rated 5 out of 5 stars

Exceptional Service

Absolutely excellent service from first point of contact. I dealt with Russell who was super knowledgeable and helpful, a top fella to boot! Traded in a couple of watches and got a fair price as well as a brilliant deal on my purchase. I highly recommend them and will definitely use again in the future.

13 January 2026
Tudorsrus Ltd. logo

Reply from Tudorsrus Ltd.

Many thanks again for the business - glad you got the one you wanted - thats a beauty for sure! Looking forward to the next time - safe travels.

Rated 5 out of 5 stars

Unbelievable service from TudorsRus

Unbelievable service from Russel, cannot recommend enough.

Watched arrived well package and in amazing condition.

11 January 2026
Tudorsrus Ltd. logo

Reply from Tudorsrus Ltd.

Pleasure to help & thank you for the feedback - much appreciated. We hope you enjoy it!

Rated 5 out of 5 stars

quick and professional

contact with Russell was professional at all times --the items was as described and the transaction was quick and smooth--would have no problem dealing with this business again in the future

31 December 2025
Tudorsrus Ltd. logo

Reply from Tudorsrus Ltd.

Many thanks for the nice review - much appreciated and always a pleasure to help. We appreciate your custom thank you

Rated 5 out of 5 stars

Highly reccommended

Highly reccommended! Watch exactly as described. Prompt delivery and great communication. Also got a fair part exchange deal.

21 December 2025
Tudorsrus Ltd. logo

Reply from Tudorsrus Ltd.

Pleasure to help and than you for your business. Wish you a very merry Xmas & a Happy 2026

Rated 5 out of 5 stars

Tudor black bay 9 months on: 5 stars for Russell

Bought a Tudor black bay 41 from Russell back in March. I'm quite late to the party in leaving a review, but this has been a fantastic purchase and I made a big saving from buying it grey market Vs new. Fantastic condition and at point of purchase Russell was very helpful, with great communication.

12 March 2025
Unprompted review
Tudorsrus Ltd. logo

Reply from Tudorsrus Ltd.

Never too late for a 5* reveiew ;-) Thank you again & Merry Xmas!

Rated 5 out of 5 stars

Everything about the transaction was…

Everything about the transaction was perfect and communication was spot on. Very happy with the watch which was delivered the very next day.

19 December 2025
Unprompted review
Tudorsrus Ltd. logo

Reply from Tudorsrus Ltd.

Many thanks Andrew - we appreciate the review and glad you like it. Wishing you a Merry Xmas & Prosperous 2026

Rated 5 out of 5 stars

Russel was very helpful and provided…

Russel was very helpful and provided information and support. Vey happy with purchase, and speed of delivery.

9 December 2025
Tudorsrus Ltd. logo

Reply from Tudorsrus Ltd.

Many thanks for the review - we appreciate your feedback and hope you enjoy the new watch :-)

Rated 5 out of 5 stars

Great from start to finish

Great from start to finish. Watch was as described, packaged, posted and received within 2 days. Russell was on hand to answer any questions personally and provided an exemplary service...miles better than my AD!

28 November 2025
Tudorsrus Ltd. logo

Reply from Tudorsrus Ltd.

Many thanks for the great review - very much appreciated sir. Pleasure to help you find that special watch and we hope you enjoy it!

Rated 5 out of 5 stars

3rd watch

3rd watch from Russ in as many months always a smooth transaction and a pleasure mate.

3 December 2025
Tudorsrus Ltd. logo

Reply from Tudorsrus Ltd.

Pleasure was all ours sir! Many thanks again and cheers to number 4 ;-)

Rated 5 out of 5 stars

Great service

Great service, Happy with my purchase. Highly recommend!!

22 November 2025
Tudorsrus Ltd. logo

Reply from Tudorsrus Ltd.

Many thanks for the review - much appreciated. We hope you enjoy the latest addition!

Rated 5 out of 5 stars

Amazing experience

Amazing experience, Russell was only a quick phone call away, he made the process very easy being my first time. Quick with responses and understandable. Watch itself arrived within two days, watch is in immaculate description as described in the listing - will be ordering again. Thank you Russell.

24 November 2025
Tudorsrus Ltd. logo

Reply from Tudorsrus Ltd.

Thank you for the great review - we really appreciate the kind words and chuffed you like the new toy! Enjoy it and we look forward to the next one ;-)

Rated 5 out of 5 stars

Excellent service

Excellent service. Fast delivery. Great watch

21 November 2025
Tudorsrus Ltd. logo

Reply from Tudorsrus Ltd.

Many thanks for the review - pleased you like the watch and we hope you enjoy it!

Rated 5 out of 5 stars

Russell is a fair and transparent…

Russell is a fair and transparent dealer, great guy to deal with

17 November 2025
Tudorsrus Ltd. logo

Reply from Tudorsrus Ltd.

Thank you for the review - very much appreciated and looking forward to the nest one!

Rated 5 out of 5 stars

10/10 Seller for watches

Second purchase in the last year or so and couldn't recommend more! Always great quality Tudors at solid prizes, and Russell's communication is spot on. 10/10 would recommend to anyone

11 November 2025
Tudorsrus Ltd. logo

Reply from Tudorsrus Ltd.

Many thanks for the repeat custom and of course the kind review. Pleasure to help again and looking forward to number 3!

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