TuffSpot Tuff Trays Reviews 28

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Updated to 5 stars. Was contacted by Shamus to put things right and they sent me the correct order as well as a mystery bundle as an apology which was unexpected but lovely of them. Nice to see a c... See more

Company replied

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ I ordered the wrong colour tuff tray by mistake from Tuffspot.co.uk, and reached out to their team for help. Shamus responded almost instantly and was incredibly helpful, contacti... See more

Company replied

Rated 5 out of 5 stars

I had made a silly mistake in ordering a tuff tray to the wrong address. I had emailed a few days after I’d ordered to ask if the address could be changed and within an hour I had an email confirmatio... See more

Company replied

Rated 4 out of 5 stars

UPDATE: Issue resolved by Shamus. Very kind, and I finally received my missing item, thank you Still awaiting a response regarding missing items. The price was good, but communication has not be... See more

Company details

  1. Childrens Toy Store

Written by the company

Tuff Spot, one of the UK's most trusted sources for Play Trays. We invite you to explore a world of fun and learning for children of all ages. We love crafting high-quality, themed Play Trays that nurture imagination, education, and joy for your children (and adults too, shhh, it's our secret)!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

28 reviews

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Rated 5 out of 5 stars

Highly recommend for children's work

The trays are exactly as expected and the colours are really vibrant. They make a great addition to our church café. I had a really friendly customer service call to check I had received my invoice and to let me know my package was on the way. Can't recommend the company enough!

6 September 2024
Rated 5 out of 5 stars

Very quick response to a query I had

Very quick response to a query I had. Delivery was prompt and items were good quality- exactly as described.

16 August 2024
TuffSpot Tuff Trays logo

Reply from TuffSpot Tuff Trays

Thank you, Cheryl. It was our pleasure and we are grateful for your review.

Rated 5 out of 5 stars

Fast delivery, great product

Fast delivery, great product. We bought the 100cm round tray with stand in grey for our little boys 3rd birthday and it has been so useful! I bought it thinking we would use it for messy play like sand and painting but it’s actually great just as a play table for his cars and track as it means nothing ends up on the floor! The stand is great too as it has adjustable height so it will grow with him. Saves my back and my knees on our hard floor too!

6 July 2024
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Reply from TuffSpot Tuff Trays

Thank you, Rachel. We love this review so much as it captures everything special about TuffTrays. They are truly a gift for parents. Thank you for taking the time to write this. We appreciate it so much.

Rated 5 out of 5 stars

Speedy delivery

Speedy delivery, great quality, children are absolutely loving their tuff tray 😊

6 July 2024
TuffSpot Tuff Trays logo

Reply from TuffSpot Tuff Trays

Thank you, Emily, for your kind review. We are delighted that you love your new TuffTray.

Rated 5 out of 5 stars

Round tuff tray and stand

Bought the round tray and stand, good quality and nice height for my 2 year old,lots of fun to be had!

28 May 2024
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Reply from TuffSpot Tuff Trays

Thank you, Victoria, we are chuffed to see that you love your new TuffTray.

Rated 5 out of 5 stars

Great item, would recommend to others.

There was a slight issue initially but this was resolved quickly. Great customer service and really pleased with the Tuff Tray. I will definitely order another one and would recommend to others :)

23 May 2024
TuffSpot Tuff Trays logo

Reply from TuffSpot Tuff Trays

Thank you, Amy. This is very kind of you and we appreciate it very much.

Rated 4 out of 5 stars

Great product but slow delivery

Item dispatched & notification received, but took several weeks to be delivered. Really pleased with item once arrived as it was really good quality.

25 April 2024
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Reply from TuffSpot Tuff Trays

Thank you Balby Court. We are really pleased to see that you're happy with your TuffTray.

Rated 5 out of 5 stars

Product was prefect and delivered…

Product was prefect and delivered promptly

26 April 2024
TuffSpot Tuff Trays logo

Reply from TuffSpot Tuff Trays

Thank you, Margaret. We love that you are happy with your play trays. We appreciate you taking out ther time for this review.

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