T.U.K. Footwear Reviews 21

TrustScore 2 out of 5

2.0

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Company details

  1. Shoe shop
  2. Clothing Shop
  3. Men's clothes shop
  4. Streetwear store
  5. Ladies' clothes shop

Information provided by various external sources

Shop at TUKshoes.com for Creepers, Dress Shoes, Punk Boots, Heels & Accessories. Browse Men's & Women's Styles. Get Free Shipping on orders over $99 to the US!


Contact info

  • Crosthwaite Circle 12300, 92064, Poway, United States

  • tukshoes.com

2.0

Poor

TrustScore 2 out of 5

21 reviews

5-star
4-star
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1-star

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Rated 1 out of 5 stars

SCAM, GO AWAY! ARNAQUE!this written Kitty…

On their website this written Kitty Boots Black Leather and also on the shoes'box.
I paid more than 120€ for plastic shoes. This is bad quality PU LEATHER OR SIMILI LEATHER. Shoes are so smelling plastic. This is just a scam and they are dishonest. Go away and do not buy!

8 October 2025
Unprompted review
Rated 1 out of 5 stars

TUK shoe outlet sucks bad now…

I have bought shoes from them since 2016, this last time in Dec 2024 they messed up my order and it was basically impossible to get any satisfaction from them at all. 2016 from tuk shoes usa, 2021 tuk outlets and then this last time tuk outlets again ... I am posting this on every sight I can find for every website they have in every country. I have emailed tuk outlets at least 3 times and tuk info once. #MichiganUSA I have liked wearing TUK shoes since I found them because they remind me of the TredAir shoes I had back when I was a young street punk. I liked my nephews would see the skulls and bones in the dirt around the farm and knew their Uncle Travis ( yeah I like being the cool Uncle ) must be there. I even wore a pair of TUK shoes to my daughters wedding, The anaarchies with the zippers on the side. I don't know if I will ever buy shoes from them again. #MichiganUSA

25 December 2024
Unprompted review
Rated 1 out of 5 stars

TUKAustralia is a scam.

TUKAustralia is a scam.
Never received my boots, the courier company and TUKAustralia never respond to messages.
The tracking number conveniently stops being viewed after a certain time

27 November 2024
Unprompted review
Rated 1 out of 5 stars

NO CUSTOMER SERVICE

My boots never arrived, have repeatedly messaged but get no reply, phone number doesn't connect
So disappointed in what used to be a good company

24 June 2024
Unprompted review
Rated 1 out of 5 stars

Extrememy dishonest company that will…

Extrememy dishonest company that will not provide an actually working size guide and will refuse to exchange your shoes for another size. Make sure you're ordering from an EU or UK website if you're from Europe cause they don't have a free return policy even when they obviously have a wrong size guide. Their size guide suggested me to purchase a US size 5 when I'm a US size 8.
Since the website was unclear on whether I was buying from the US or UK website, it turned into confusion. Every single serious zwebsite has a link to your region's website appearing if you're surfing from a too far region.
Their shoes cost me a total amount of 140€ and I never got one cent back. When I offered to sent back the unfitting shoes, they told me to send it at my own cost. To the USA. When I had paid already 60€ of taxes and shipping yet on top of the bloody shoes. It was costing about the same price. I refused then realized they shouldn't even have sold me anything since they have a UK website. I end up with tuk shoes laying in a box, bran new, never worn. Total shame.
And just imagine the mess when I can't even ship it to the UK when they are the same company. Global warming you said ? They don't give a damn. All they offer is a refund in store credit (to get the same size problem ???) and me to pay for shipping on top of it.
Those people are just dishonest.
I offered to ship back the shoes cut into pieces in a sandwich and I let them chose the sauce cause I'm a helpful person. Those are not.
Don't buy from them. I know tuk since 20+ years. Never seen such a disappointment and a bad customer service.

14 August 2023
Unprompted review
Rated 2 out of 5 stars

Overpriced and uncomfortable

I own four pairs of T.U.K. heels. Three unique styles and a duplicate in another color: A7995L, A8009L and A8051L/A8052L. They are unwearable if you plan to stand or walk. All are size 9, yet two styles are too small and the other style is too big. None of them have an arched insole which contributes to the discomfort. I didn't bother trying to return them because simply getting a different size doesn't fix the problems with these shoes.

On quality, my shoes seem to have decent construction; however, after 5 years of limited use, they still aren't broken in. They are just as stiff and prone to giving blisters as the day I bought them. Interpret that as you may.

The shoes are all very pretty, so I can only conclude this company sells expensive art not footwear. Purchases are not recommended.

9 September 2017
Show reviews in all languages. (21 reviews)

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