Turned Art Reviews 428

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 121 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product and its quality, often highlighting how their photos are transformed into beautiful works of art. Many appreciate the ease of the ordering process and the user-friendly experience, from uploading photos to approving proofs. The attention to detail and the quality of materials used are frequently mentioned as exceeding expectations. However, some customers experienced issues with delivery services, noting delays or receiving damaged items. A few people were also dissatisfied with the final product, feeling that it did not resemble artwork or a watercolor painting as advertised, or that the quality was poor.

What people talk about most

Product

Users describe positive interactions with product. Many customers are delighted with the quality, vibrant... See more

Quality

Reviewers mention positive feedback about quality. Many customers are very happy with the results, praising... See more

Delivery service

Customers had ambiguous experiences with delivery service. While some reviewers praised fast shipping, secure... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers express delight with their... See more

User experience

Consumers find the user experience to be very positive. Many reviewers highlight the straightforward and easy... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Have to say really pleased with the end product (good quality and packaged well). We had to make the difficult decision to have our elderly cat put to sleep and I thought this would be a nice way to c... See more

Rated 5 out of 5 stars

So very happy with the results, and nothing is a problem when it comes to tweaking the finished product. I have gifted everything I order and the recipients are so happy. My next order is going to my... See more

Rated 5 out of 5 stars

They always turn my photos into lovely works of art. Communication is very good and they strive to add the little touches. It’s good to get a choice of proofs before deciding. Professionally mounted... See more

Rated 5 out of 5 stars

I ordered a custom portrait of my dogs, Duke and Duchess, from Turned Art and couldn’t be happier with how it turned out! The whole process was very easy. I sent in my photo, chose the watercolor s... See more


Company details

  1. #317 of 373 best companies in Gift shop

Written by the company

Our talented designers turn your photos into incredible works of art from your photos! Create the perfect unique gift for someone you care about today. We offer Free Delivery with every order and unlimited revisions - we only print when you're 100% happy!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

428 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 48 hours

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Rated 3 out of 5 stars

The ordering process was very easy

The ordering process was very straightforward & they offer you quite a few 'add-ons' which include digital copies of your print & additional proofs. The proofs I was sent looked very good & I was able to choose one, which I did on Sunday 24th August. It is now Thursday 4th September & the print has still not been delivered, which I find very frustrating. Had a message from Evri to say the package was bigger than they had expected & it had to be delivered by a different driver. Shambles springs to mind.

20 August 2025
Turned Art logo

Reply from Turned Art

Your parcel was shipped on the 1st and the tracking link we sent out shows that it is out for delivery on 3rd September, but the courier didn't complete the delivery so they will try again on the 4th most likely.

Rated 1 out of 5 stars

Poor artwork, poor quality overall

Tried many times to get anything similar to the advert quality but gave up in the end and simply picked the final attempt. It arrived and frame really cheap and cannot stand up only put on a wall. Definitely will NOT ever order from them again.

20 August 2025
Unprompted review
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Reply from Turned Art

We're sorry to hear of your experience. I've checked your order and you did ask the designer to tone down the colours and make it beige and then subsequently said it was too boring so asked for it to be more colourful again.

We offer unlimited revisions to all customers so if any customer is not happy with the revisions then simply email our customer services team to get extra assistance.

Rated 5 out of 5 stars

Splendid art work

Ordered several pieces of art work for family and friends. All pieces were spectacular and I was very pleased with them and so were the recipients. Very well made and an easy and quick process. Well done. Top marks.

5 August 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic prints

I have received 4 orders now and are delighted with them. 3 were gifts and 1 of my Grand Daughter for me. I only had 1 framed as felt that element was very expensive. I have purchased frames for the other 3 and pleased. I ordered 12 x 8 prints and the choice of frames for that size is more limited. I felt the service was great and the fact you could review for colour tone. They arrived rolled and not damaged and punctually. Great idea as bit different and quality good too!
Would order again but frame myself which is a shame really but perhaps a review of the charges for framing would be a good idea. 😃

19 July 2025
Rated 3 out of 5 stars

I thought initially they worked to a…

I thought initially they worked to a high standard checking you were pleased with product and correcting any issues until l received the picture and found splodges all over the picture. I sent two e-mails, sadly no response. I have been conned..

24 July 2025
Unprompted review
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Reply from Turned Art

I'm sorry to hear you didn't like some of the watercolour splashes on your picture. This is a normal part of our watercolour painting style. We provide all customers with a full resolution proof image to review and offer unlimited revisions, so anyone who sees any aspect which they would like to be changed on their image can just ask the designer for a revision and we'll be happy to make the adjustments.

Rated 3 out of 5 stars

Lovely but expensive for what it is…

Lovely but expensive for what it is could have done on my pc

18 June 2025
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Reply from Turned Art

We're pleased to hear that you liked your artwork. A large part of what customers are buying is an art print and professional framing which is then shipped directly to you.
You can get all sorts of fun free graphics apps but most people find that they do not create a high resolution artwork suitable for printing and display.

Rated 5 out of 5 stars

This is our first wedding anniversary…

This is our first wedding anniversary after being together 15 years lol I wish we had taken more formal pictures at the wedding we kind of kept the casual so there's very few formal photos so I'm very happy we were able to take this one and make it into something really unique my husband really loved it

18 June 2025
Rated 1 out of 5 stars

Not a fan

Not a fan. Background is completely dull. The water and sunset were the best parts to use color and none was used. Waste of money

18 June 2025
Turned Art logo

Reply from Turned Art

We're sorry to hear the background wasn't what you wanted. All customers get preview images to review and unlimited revisions, so if anything isn't as you wanted it in the first version of the image then customers can simply request a revision and the designer will be happy to make the adjustments.

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