Turner Car and Van Rental  Reviews 

263
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Over the last two years of renting a fleet of vehicles at Turner Car and truck Rental Hire, I can honestly say that all the staff that work within the Glasgow branch in 65 Craigton Rd, Glasgow G51 3... See more

Rated 5 out of 5 stars

I would highly recommend these guys to hire car or van, very friendly staff,very helpful and great prices,I wont be going any where else in future,thanx guys

Rated 5 out of 5 stars

Had to get from where Royal Caribbean cruise ships dock (Invergordon) to Inverness for a tour. Rented a car from this group and it was perfect. Cost about the same as bus from station (for four peop... See more

Rated 5 out of 5 stars

Having notified Avis I would be 24 hours late due to a flight cancellation, I arrived in Inverness to find that they had given my car away. With no spare cars available this added yet a further set... See more

Company details

  1. Car rental company

Information provided by various external sources

Established in 1985, Turner Car and Van Rental specialises in car, van and fleet rental. Since then the company has grown and is proud to maintain one of the largest independent fleets in the country. With a wide range of high quality, modern and reliable vehicles, and workshops in all of our branches across Scotland and Northern England, our services are perfectly placed to meet all of your requirements.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

263 reviews

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4.6

All reviews

(263)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Courteous and efficient from the start!

We are a large family owned company with one of our base locations in Scotland.
We have worked with THD a numer of years now and have always found their service to be efficient, reliable and timely.
Cars are always clean , they offer a nice selection, we find pricing is market competative and the office and delivery staff from THD are always courteous and polite.

28 June 2019
Unprompted review
Rated 5 out of 5 stars

GTI Golf hire from Sharon and Donna…

GTI Golf hire from Sharon and Donna Inverness
So very friendly and accommodating to our every car need .... also giving advice on routes and recommendations of eateries .. we had the most brilliant experience on our Scottish adventure thanks to the Ladies kind attention

27 June 2019
Unprompted review
Rated 1 out of 5 stars

Hired car through third party

Hired car through third party, van turned up late and driver never took any note of any damage. Van was on hire for one day, waited all afternoon on day of return to have vehicle uplifted.Had to try and contact Turner and Nationwide Hire. Was eventually told van wouldnt be uplifted until the monday. As i was at work i had to leave keys in safe place. Was later in week i noticed that over £500 pound had been removed from my credit card and no explanation. I eventually was told it was for damage. Van had been left in same condition as given to me and money was taken without my knowledge. Avoid this company at all costs.

25 June 2019
Unprompted review
Turner Car and Van Rental  logo

Reply from Turner Car and Van Rental

Hi Roderick,
We're sorry to hear about this. We strive to ensure all of our customers receive the highest level of customer service and that all processes are executed and explained thoroughly. We would like to look into this further for you. Please could you email us at info@turner-hiredrive.co.uk with some more information? Many Thanks, Turner Hire Drive.

Rated 5 out of 5 stars

Best way to go from cruise port Invergordon to inverness

Had to get from where Royal Caribbean cruise ships dock (Invergordon) to Inverness for a tour. Rented a car from this group and it was perfect. Cost about the same as bus from station (for four people), and added flexibility. Actually cost less than taking one of the cruise ship supplied shuttles! Setting it up was easy via email and people we worked with were so accommodating. Highly recommend this company! No hidden charges, no problems, accommodated even limited email access during cruise. Thank you Donna for making our trip special and unique! We even learned how to drive on the left side of the road!!!

21 June 2019
Unprompted review
Rated 5 out of 5 stars

First class professional service

First class professional service, very friendly staff where nothing is to much bother. Mainly dealing with Noreen who added that perfect touch making sure our hire was a pleasurable experience from start to finish.

12 June 2019
Unprompted review
Rated 5 out of 5 stars

We used to use other companies but…

We used to use other companies but fortunately started using turner in the last 6 months

There is a massive difference in my opinion Turner seems to do everything so much better and the hire process is really straight forward

Customer service is excellent from everyone we have dealt with, in particular Kirsty who is brilliant!

12 June 2019
Unprompted review
Rated 5 out of 5 stars

We always receive first class service…

We always receive first class service from Turner particularly in relation to reaction time when we need a vehicle in a hurry. Staff at Glasgow are all pleasant and helpful. A very good working relationship all round

11 June 2019
Unprompted review
Rated 4 out of 5 stars

I booked tail lift Luton van well ahead of time!! BUT!!

I booked tail lift Luton van well ahead of our house move. But few days before the said might not be available??? Which was stress I did not need😱 However the guys at Perth finally sources one and all ended well.
The paying and checks on the day were all easy and move went well and I returned van next morning after dump run. All well. Although it was quite a thirsty beast for all the distance I had done

14 May 2019
Unprompted review
Rated 5 out of 5 stars

Aberdeen Altens

Hired from the Aberdeen Altens branch 4 times now. Never any issues with the vehicles, always clean and supplied fully fuelled.

The staff are always polite and keen to help. Would definitely recommend.

13 May 2019
Unprompted review
Rated 5 out of 5 stars

It was a pleasure to hire my vehicle…

It was a pleasure to hire my vehicle through this company, I won’t ever look elsewhere in my return visits to Glasgow from Australia, and will be happy to recommend to all I know.
Thankyou for an amazing experience.

13 May 2019
Unprompted review

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