Turners Reviews 

32
•
TrustScore 4.5 out of 5

4.7

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Rated 4 out of 5 stars

I’ve always received good service from Turners. Going during the pandemic was a bit strange as the layout had been changed to make it more secure. I did feel too that this affected the service I recei... See more

Rated 5 out of 5 stars

Turners offer a thorough and professional eye care service using modern technology and knowledgable staff. They offer a comprehensive range of prescription glasses and sunglasses to suit a wide rang... See more

Rated 5 out of 5 stars

A very easy and stress free eye check. Having suffered from lots of eye strain recently, Dr Moss was thorough in all of his tests. The practise has very modern eye scanning imaging equipment I have... See more

Rated 5 out of 5 stars

Helpful and always pleasant - they helped fix my broken glasses. I thoroughly recommend.

Company details

  1. Optician
  2. also in
  3. Optometrist

Information provided by various external sources

Providing eye examinations, contact lenses and a fashion eyewear centre. In partnership with Zeiss. Private and NHS patients welcome.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

32 reviews

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4.7

All reviews

(32)

1 review in the last 12 months

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Rated 5 out of 5 stars

Friendly, safe, thorough

Really lovely, friendly staff and excellent spacious set up with COVID mitigation measures in place. I was the only customer in for the duration of the appointment and the staff wore masks and visors. I had a very thorough eye exam and the optometrist was very helpful, explained everything clearly, and was happy to take time to talk through my concerns and questions. The optician carefully checked the frames I picked out to see if they would be suitable for my prescription and when I decided to choose a different pair she was very helpful and supportive with no rush or pressure. A really good experience overall.

28 September 2020
Unprompted review
Rated 5 out of 5 stars

I was desperate for an eye test and new…

I was desperate for an eye test and new glasses as my previous appointment at a different eye clinic had been cancelled at the beginning of lockdown. I was fitted in straight away. Everything was in place to safely social distance, the optician was very thorough and professional. Then I was shown the different frames, given advice on the best type for me, given clear prices and at no time was I made to feel under pressure to buy. I chose my frames and my new glasses were back within 10 days. Excellent service, I highly recommend this practise and wont be going anywhere else. Thank you.

2 July 2020
Unprompted review
Rated 5 out of 5 stars

Amazing service.

Today a friend of ours, with very poor vision, received the most amazing, helpful and kind advice and friendly attention, following a car accident. He was injured and in a state of shock and his glasses broken. From the moment I rang Turners to ask for help in the emergency, I was treated with great courtesy. The professional attention and careful examination was so reassuring. At least 3 members of staff hunted through glasses for almost an hour. trying to find frames to fit the lenses. It was fantastic. Thank you all so much.

2 March 2020
Unprompted review
Rated 5 out of 5 stars

Welcoming environment

Welcoming environment, helpful friendly staff.
Having been coming here for many years, always personal touch.
Went the extra mile when I had some problems which they found.

7 February 2020
Unprompted review
Rated 5 out of 5 stars

Eye Care at its Very Best!

If you are looking for outstanding service from a team who really care then you cannot go wrong with Turners. Having experienced a somewhat challenging eye condition over the last few months, the expertise of Dr Ian Moss has been invaluable. Ive always been able to get a quick appointment of which I’ve needed many and each time the whole process from waking in the door to leaving is professional, friendly and caring. To feel in very safe hands at a time of considerable stress is invaluable.

26 December 2019
Unprompted review
Rated 5 out of 5 stars

Comprehensive eye care service

Turners offer a thorough and professional eye care service using modern technology and knowledgable staff.
They offer a comprehensive range of prescription glasses and sunglasses to suit a wide range of budgets. Frames include Ray Ban, Nike, Tom Ford, Superdry and Maui Jim.
Finally they can supply contact lenses on direct debit basis, delivered to your home.

8 December 2019
Unprompted review
Rated 5 out of 5 stars

Great eye check resulting in a pair of glasses I am finally happy to wear.

A very easy and stress free eye check. Having suffered from lots of eye strain recently, Dr Moss was thorough in all of his tests. The practise has very modern eye scanning imaging equipment I have never seen before.

Both Dr Moss and Emma the dispensing optician were very helpful in giving advice in regards to glasses frames and lenses. After struggling with glare from a laptop screen and light sensitivity, a filtered lens was recommended. A large range in frames made it easy to find a pair that was both comfortable and stylish. A coffee whilst deciding on glasses was a great bonus.

20 November 2019
Unprompted review
Rated 5 out of 5 stars

Great eye care

I am so impressed with the service I've received. I had an emergency eye problem that Ian has been able to monitor and help solve, the equipment and exam was extremely thorough and the team were very reassuring and looked after me well. Thank you!

20 November 2019
Unprompted review

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