TCC Services Reviews 

157
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I called TCC Services after damaging the EP self leveling system on my caravan whilst on a 7 week tour of Scotland over the bank holiday weekend. Although they were fully booked they fitted me in an... See more

Rated 5 out of 5 stars

We had been around the houses a bit over several months trying to find a company who could help us to get our cracked side window replaced. A friend then recommended Turriff Caravans and from the outs... See more

Company replied

Rated 5 out of 5 stars

Honest 1st class service. This was the first time I had used this Caravan Service Centre and they picked up on faults, some I knew about and some I didn't. The faults I knew about were minor which had... See more

Company replied

Rated 5 out of 5 stars

Put caravan in for a service first time of using Turriff Caravans for this service. Very slick and professional while being helpful and friendly. Report was emailed to me and was very detailed and cle... See more

Company replied

Company details

  1. Vehicle Repair
  2. Vehicle repair shop
  3. Vehicle Storage Facility
  4. Caravan Repair Shop

Written by the company

Rooted in family, driven by trust. Proudly serving the leisure vehicle industry in Scotland for over 40 years. TCC Services, the new name for Turriff Caravans. From our state-of-the-art 6-bay workshop to our fully stocked showroom, we offer a full range of services and upgrades for motorhomes, caravans, campervans, pickups, LCVs, and commercial vehicles. Whether you're looking for a routine service, a specialist repair, or the latest enhancements to make your vehicle feel like new, our team has the knowledge and tools to get it done. Our customers are part of the TCC family. Whether you're new to us or a loyal regular, we promise a warm welcome, transparent service, and expert care that puts your needs, and your vehicle's needs, first. We can't wait to help you get the most out of your adventures, wherever the road takes you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

157 reviews

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4.9

All reviews

(157)

10 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really helpful from start to finish

Really helpful from start to finish. Definitely will use them for all my caravan servicing / repairs in the future even though they are 170 miles away.

1 November 2024
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Reply from TCC Services

Hi Michael, thanks for leaving us a review. We'll see you again for a service!

Rated 5 out of 5 stars

Excellent installation of levelling system

Had a fantastic service from initial enquiry email to collection of our motorhome after the work was completed. We were advised of all available options with regards to hydraulic levelling systems and air suspension options. Malcolm & John have carried out an exceptionally tidy job and office staff were friendly, helpful and very timely with their involvement too. Would not hesitate to use them again when required.

7 November 2024
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Reply from TCC Services

Hi Vivien, I'm glad to hear you're so pleased with your E&P and VB installs. Thanks for leaving us a 5 ⭐ review, and we hope to see you next time!

Rated 5 out of 5 stars

Did exactly what they said

Did exactly what they said, tidy and neat job, value for money

21 October 2024
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Reply from TCC Services

Hi Lorna, thank you for leaving us a review! We hope to see you next time for your habitation check.

Rated 5 out of 5 stars

Fitting of full E&P levelling system

Delivered my caravan for 08:00 to have the full E&P self levelling system fitted. Was met by Malcolm who was polite and informed me the job would be completed by 16:00 - 17:00 which it was. You would never have known anyone had been in the van. It was left in a neat and tidy condition. Malcolm gave a full demonstration of the system before I left the premises too. Very professional and highly recommended.

23 October 2024
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Reply from TCC Services

Hi Jonathan, thanks for leaving us a review! Great to hear you were pleased with your install & handover.

Rated 1 out of 5 stars

Terrible communication

Terrible communication, I was given a price which I gave them permission to go ahead with repairs.When job was done I was given price which was £400 more. Surely I should have been informed during proceedings.If I new the finishing price before they started I would never have gone ahead.

17 October 2024
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Reply from TCC Services

Hello, thank you for taking the time to leave us some feedback. We're sorry to hear we didn't meet your expectations. I have sent you an email regarding the cost of your invoice, hopefully we can get this matter resolved for you.

Update 21/10/2024 - I have processed your partial refund but if there is anything else we can help with, please get in touch.

Rated 5 out of 5 stars

First class service

Malcolm was able to diagnose & fix problem with our levelling system within the hour.
Thank you

1 October 2024
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Reply from TCC Services

Hi Katrina, thanks for leaving us a review!

Rated 5 out of 5 stars

Great communication and prompt service

Van was booked in for a couple of repairs - great communications both before and during repair visit and was repaired promptly and available for collection within a couple of days - Great service

17 September 2024
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Reply from TCC Services

Hi Ian, thanks for your kind words and 5 ⭐ review!

Rated 5 out of 5 stars

Excellent service as usual

Due to illness I couldn’t collect our caravan following its service. Malcolm’s team held on to it for several months, and eventually delivered it back to us, a distance of over 50miles.

1 September 2024
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Reply from TCC Services

Hi Mark, thanks for taking the time to leave us a review. We hope you have a speedy recovery!

Rated 5 out of 5 stars

Large dent repair

Happy with the repair and they even buffed the windows and washed the caravan too. Will use again.

3 September 2024
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Reply from TCC Services

Hi Paul, thank you for your review!

Rated 5 out of 5 stars

Always helpful.

Always helpful and giving helping hand with unloading and loading gas canisters

10 September 2024
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Reply from TCC Services

Hello, thanks for leaving us a review! Always happy to lend a helping hand 🙂

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