FRAUD COMPANY. They charged my account, put my order on hold and did not tell me until I reached out. There customer service is a joke. I wrote about my experience about their customer service on E... See more
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My friend recommended my tushbaby and since I was planning on going to am amusement park I decided to get it to save room and my back. The mailing company lost the package and I was so sad bc I leave... See more
Company replied
Great customer service, the color I selected was sold out but someone reached out to me and quickly resolved the problem. Any color I wanted at no additional cost to me, all I can say it what great se... See more
Brittany was awesome from start to finish. She took care of my issue and gave a quick resolution. Exceeded my customer service expectations. Hire more people like Brittany. She's making you guys shine... See more
Company replied
Company details
- Baby shop
- also in
- Baby Clothing Shop
Written by the company
Life's hard. Carrying your baby shouldn't be.
Contact info
United States
- tushbaby.com
3.9
Great
23 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Return nightmare and they owe me a refund
I returned a product that was not as described. They approved me for a return, received my item back, and now all of a sudden they will not respond to me when asking about my refund. This is such a scam. Awful service. And they still owe me my money back, as they now have the product and I'm out close to $80. I would not recommend anyone purchases anything from this horribly run company.
12 May 2023
Unprompted review
It's a scam.
Waited for over a month for my item to ship. It keeps getting pushed back week after week. Now they are saying it will be another month. They pass themselves off as a small, female run business but I'm being to think this is a complete scam. I know I'll never see the product I ordered and I doubt I'll ever see my money.
21 October 2022
Unprompted review
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