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TutorCare Reviews 1,791

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 293 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and supportive approach, making the learning process enjoyable and effective. People frequently highlight the excellent user experience, noting the clear instructions and the overall quality of the service provided. Reviewers are particularly impressed with the customer service, finding it reliable and responsive to their needs. However, some people were dissatisfied with the customer service, mentioning issues with communication and a perceived lack of support, especially during challenging personal circumstances. A few other people also felt that the sales approach was overly pushy and unprofessional.

What people talk about most

Staff

Customers had positive experiences with staff. Many reviewers praised the helpfulness, knowledge, and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the well-structured, clear,... See more

Service

Consumers generally express satisfaction with the service provided. Many reviewers highlight the excellent... See more

Customer service

Clients share positive opinions on customer service, with many praising the helpfulness and responsiveness of... See more

Instructions

Users describe positive interactions with instructions. Customers found the instructions clear and helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I really enjoyed this First Aid course. The trainer, Zahra Kidd, explained everything clearly and made the session relaxed and supportive. The hands‑on practice boosted my confidence, and we even had... See more

Company replied

Rated 5 out of 5 stars

I just completed my NVQ Level 3 and it was a great experience. Even though I was knew to this course when I first started and was having some challenges about about assignments format in line with the... See more

Company replied

Rated 5 out of 5 stars

I attended a First Aid course last week run by Esin Odatuwa. He was very friendly, patient (we all had a lot of questions) and had an exceptional amount of knowledge. Every question was answered. He e... See more

Company replied

Rated 5 out of 5 stars

as previous courses, the training course with Carl Smith went very well, he was polite, arrived on time & apparently, made the delegates feel very at home with their course. I have been told he made... See more

Company replied


Company details

  1. Education & Training

TutorCare Training

Written by the company

Why choose TutorCare?
We supply the UK with the workplace training to save lives, prevent accidents, increase productivity and staff wellbeing. All courses are certified and accredited to ensure content is in line with the latest regulations and HSE guidelines so you can rest assured you are in good hands.
Training, tailored to you
Course delivery is flexible, allowing you to work your training around your schedule: be that late night, weekends, or split at home with blended sessions. Plus, with our dedicated account manager service, training support goes beyond ticking the boxes.
Nationwide venues
With over 300 centres around the UK, we have the widest network of any UK training supplier. To find your local centre, call us free on: 0800 781 2041
Training for all sectors
Whether you are looking for healthcare training, construction courses, fire marshalling, or first aid training, we have you covered.
Quality assurance
We offer courses accredited by Ofqual-regulated bodies, such as Highfield Qualifications, ILM (part of City & Guilds), and NCFE. All content has been designed to ensure that you meet training specifications from regulatory bodies like the CQC, OFSTED, and the Health and Safety Executive (HSE).

Contact info

TutorCare For All Training Requirements.

Providing nationally recognised certifications for the UK workforce.

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 81% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

MR Padro

Our tutor mr padro was brilliant and couldn’t of asked him to of ran the course any better

24 March 2026
Unprompted review
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Reply from TutorCare

Thank you for leaving a review, we are glad you enjoyed the course

Rated 5 out of 5 stars

AED Training

AED Training
Chris gave an excellent training session that significantly improved my understanding of how to use a defibrillator. I now feel far more confident in my ability to respond effectively should the need arise. Questions were answered clearly, and the use of his anecdotes gave us a genuine sense of how important this training is.

24 March 2026
Unprompted review
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Reply from TutorCare

Thank you for your amazing feedback

Rated 5 out of 5 stars

He explained everything in detail and…

He explained everything in detail and made sure everyone understood what was going on and all questions where answered

22 March 2026
Unprompted review
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Reply from TutorCare

Thank you for leaving a review, we are glad you enjoyed the course

Rated 5 out of 5 stars

Brilliant first aid at work course

One day first aid at work course was expertly conducted and very informative. I feel confident that I will be able to put my learning into practice if needed.

18 March 2026
Unprompted review
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Reply from TutorCare

Thank you for your amazing feedback

Rated 5 out of 5 stars

Really enjoyed Nick's way of teaching

Really enjoyed Nick's way of teaching. Did not baby you but also did not assume you knew everything. Enough information to not feel bored and really learn something, but not too much to lose focus

23 March 2026
Unprompted review
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Reply from TutorCare

Thank you for your amazing feedback

Rated 5 out of 5 stars

Great Support Throughout My RQF 3 Adult Care Journey


Overall, I had a very positive experience with the course, my Assesor Cheryl and Tutorcare in general.
The course was well organised, informative, and easy to follow.
My assessor was very supportive, professional, and gave clear guidance throughout the process. The feedback provided was helpful and encouraged my progress. I am satisfied with the service and the knowledge I gained during the course.

24 March 2026
Unprompted review
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Reply from TutorCare

Thank you for leaving a review!

Rated 5 out of 5 stars

First Aid Course

Rebekah was very informative, explained well and made me feel at ease. I felt I may be of use in an emergency.

18 March 2026
Unprompted review
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Reply from TutorCare

Thank you for leaving a review, we are glad you enjoyed the course

Rated 5 out of 5 stars

I had a First Aid course last week and…

I had a First Aid course last week and Rebeka was our instructor, it was very enjoyable and I feel confident that if ever needed I would be able to assist somebody that needed help.
Rebeka was very thorough and told the story of First Aid so very well.

18 March 2026
Unprompted review
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Reply from TutorCare

Thank you for your amazing feedback

Rated 5 out of 5 stars

First Aid Course

Rebekah Dawes the lady that ran our course, was very friendly and knowledgeable, she made the whole day very informative, with lots of practical and useful advice, making it easy for everyone to understand and not be afraid to have a go, if and when a situation ever arises.

13 March 2026
Unprompted review
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Reply from TutorCare

Thank you for your amazing feedback

Rated 5 out of 5 stars

First Aid course

Have been on many of these first aid courses before, but this experience far exceeded my expectations from my previous courses. I found our trainer Rebekah Dawes to be very friendly, informative and made the situation comfortable.

18 March 2026
Unprompted review
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Reply from TutorCare

Thank you for leaving a review, we are glad you enjoyed the course

Rated 5 out of 5 stars

I had a very positive experience…

I had a very positive experience completing my RQF Level 3 Diploma with TutorCare. The support I received throughout the course was excellent. My assessor, Karen Hill, was very patient, supportive, and always available to guide me whenever I needed help.

The feedback was clear and helpful, which made it easier to understand what was required and complete my units successfully. The whole process was well organised, and I felt supported from start to finish.

I would highly recommend TutorCare to anyone looking to complete their qualification. Thank you for all your support and encouragement.

23 March 2026
Unprompted review
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Reply from TutorCare

Thank you for leaving a review!

Rated 5 out of 5 stars

Great service

I recently helped arrange a first aid training session with Tutorcare, and the entire process was seamless from start to finish. All staff members who attended came away with very positive feedback, specifically highlighting how excellent the trainer Rebekah Dawes, was. The delivery was engaging and informative, leaving everyone feeling confident and well-prepared. Highly recommended!

18 March 2026
Unprompted review
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Reply from TutorCare

Thank you for leaving a review, we are glad you enjoyed the course

Rated 5 out of 5 stars

My tutor Nicola was very helpful and…

My tutor Nicola was very helpful and the course outlines were relevant to my role. As soon as I turned my certificate in, my employer increased my pay to reflect that I am now level 3 certified.
I am so excited and I can't wait to climb the leadership ladder and do my level 5

15 March 2026
Unprompted review
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Reply from TutorCare

Thank you for your amazing feedback

Rated 5 out of 5 stars

First aid trained!

Had a work first aid course presented by Rebekah. A very pleasant lesson and I feel confident to use the skills I've learnt from the session in practice. Rebekah was interesting to listen to, and interested in our perspectives. Whilst fun, she was also thorough!

18 March 2026
Unprompted review
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Reply from TutorCare

Thanks for the review!

Rated 5 out of 5 stars

FIrst aid Course

From the booking of the first aid course to the delivery, can not fault the process. The trainer Rebekah Dawes arrived early to set up and was organised and efficient. I received great feedback from all of the delegates on the course, regarding the course content and the delivery from Rebekah. All said it was the most informative well delivered First aid course they had attended.

18 March 2026
Unprompted review
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Reply from TutorCare

Thank you for leaving a review, we are glad you enjoyed the course

Rated 4 out of 5 stars

From the first call through to…

From the first call through to completion, everything was organised and smooth. The courses were accredited and clearly aligned with current safety requirements, which gave us confidence we were doing things properly. Our account manager was helpful and responsive the whole way through. Would definitely recommend for businesses needing reliable training.

2 February 2026
Unprompted review
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Reply from TutorCare

Thanks for the review!

Rated 5 out of 5 stars

better than others!

i really enjoyed the course and the tutors were really helpful. i have used other platforms for my courses and i can say with confidence that this was the best company ive used for convenience and how quickly i was able to get my course done. my tutor was quick and was happy to help where needed

4 March 2026
Unprompted review
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Reply from TutorCare

Thanks for the review!

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