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TutorCare Reviews 1,789

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 285 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The user experience is frequently highlighted as exceptional, with many people appreciating the personalized and supportive approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the clear instructions and the smooth user experience. However, some customers also noted issues with customer service, mentioning a lack of support, slow responses, and unhelpful communication. A few people also felt that the sales approach was pushy and unprofessional, and some experienced difficulties with course administration, including being locked out of their portfolios or having requests for extensions denied.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, knowledge, and... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently praise the clear,... See more

Service

Clients share positive opinions on service, with many praising the excellent support, smooth processes, and... See more

Customer service

People report positive experiences with customer service. Many customers praise the exceptional support... See more

Instructions

Consumers find instructions to be positive. Many reviewers praise the clarity and thoroughness of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I really enjoyed this First Aid course. The trainer, Zahra Kidd, explained everything clearly and made the session relaxed and supportive. The hands‑on practice boosted my confidence, and we even had... See more

Company replied

Rated 5 out of 5 stars

I just completed my NVQ Level 3 and it was a great experience. Even though I was knew to this course when I first started and was having some challenges about about assignments format in line with the... See more

Company replied

Rated 5 out of 5 stars

I attended a First Aid course last week run by Esin Odatuwa. He was very friendly, patient (we all had a lot of questions) and had an exceptional amount of knowledge. Every question was answered. He e... See more

Company replied

Rated 5 out of 5 stars

as previous courses, the training course with Carl Smith went very well, he was polite, arrived on time & apparently, made the delegates feel very at home with their course. I have been told he made... See more

Company replied


Company details

  1. Education & Training

TutorCare Training

Written by the company

Why choose TutorCare?
We supply the UK with the workplace training to save lives, prevent accidents, increase productivity and staff wellbeing. All courses are certified and accredited to ensure content is in line with the latest regulations and HSE guidelines so you can rest assured you are in good hands.
Training, tailored to you
Course delivery is flexible, allowing you to work your training around your schedule: be that late night, weekends, or split at home with blended sessions. Plus, with our dedicated account manager service, training support goes beyond ticking the boxes.
Nationwide venues
With over 300 centres around the UK, we have the widest network of any UK training supplier. To find your local centre, call us free on: 0800 781 2041
Training for all sectors
Whether you are looking for healthcare training, construction courses, fire marshalling, or first aid training, we have you covered.
Quality assurance
We offer courses accredited by Ofqual-regulated bodies, such as Highfield Qualifications, ILM (part of City & Guilds), and NCFE. All content has been designed to ensure that you meet training specifications from regulatory bodies like the CQC, OFSTED, and the Health and Safety Executive (HSE).

Contact info

TutorCare For All Training Requirements.

Providing nationally recognised certifications for the UK workforce.

4.8

Excellent

TrustScore 5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

Replied to 81% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I had a very good experience throughout…

I had a very good experience throughout the course. The content of the program was well structured, clear, and relevant. It has helped me to develop both my knowledge and practical skills. Support from my assessor was helpful and responsive, making the learning process smooth and engaging. Overall, I found the program valuable and would recommend it to others.

23 January 2026
Unprompted review
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Reply from TutorCare

Thanks for the review!

Rated 5 out of 5 stars

Tutorcare were great from the start

Tutorcare were great from the start. The course was easy to arrange and when I had to rearrange it, they were incredibly helpful and made it simple.
The trainer Gary, ran the course at the correct speed for the group and made it interesting and informative.
Would definitely recommend and will use them again.

4 February 2026
Unprompted review
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Reply from TutorCare

Thank you for leaving a review, we are glad you enjoyed the course

Rated 1 out of 5 stars

Absolutely dreadful company

Absolutely dreadful company. Avoid at all costs. Bullying tactics, charges for undelivered services, and aggressive, intimidating payment chasing. One of the worst business experiences we’ve had.

28 November 2025
Unprompted review
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Reply from TutorCare

Hello Alice. Since we can't find you in our system, we have sent a request via Trustpilot for more information. Please check your email.

Rated 5 out of 5 stars

Evac Chair training

I recently completed the Evac Chair training delivered by Matt, and it was an excellent experience. Matt was knowledgeable, clear, and engaging throughout the session. The theory was explained in a straightforward and accessible way, and the practical component was particularly valuable, with clear demonstrations and plenty of opportunity to practice and ask questions. Matt created a relaxed and supportive learning environment and ensured everyone felt confident using the equipment safely and correctly. A very informative and well-delivered course — highly recommended.

5 February 2026
Unprompted review
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Reply from TutorCare

Thank you for leaving a review, we are glad you enjoyed the course

Rated 5 out of 5 stars

EVAC chair training

EVAC chair training with Matt was enjoyable. The training was informative and relevant and engaging. Matt was extremely calming and encouraging and helped the team feel at ease and confident.

5 February 2026
Unprompted review
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Reply from TutorCare

Thank you for your amazing feedback

Rated 5 out of 5 stars

Level 3 Diploma in Adult Care from TutorCare

I had amazing care tuition from Tutorcare. The diploma programme (Level 3 Diploma in Adult Care) TutorCare offered has helped me a lot in my daily care work. I have gained a lot of skills, knowledge and different ways of approaching my work which is intended for service users' satisfaction.

Besides the above, I am very satisfied with how my assessor assisted me throughout my diploma. She was patient, reliable and always available to guide me in times of difficulties in my studies.

3 February 2026
Unprompted review
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Reply from TutorCare

Thanks for the review!

Rated 5 out of 5 stars

Experience was clear and well run…

Experience was clear and well run including all important information involved with first aid in the workplace. Would recommend any company to have this course.

2 February 2026
Unprompted review
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Reply from TutorCare

Thank you for leaving a review, we are glad you enjoyed the course

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Great First Aid Course

I really enjoyed this First Aid course. The trainer, Zahra Kidd, explained everything clearly and made the session relaxed and supportive. The hands‑on practice boosted my confidence, and we even had fun with my colleagues taking photos along the way. I left feeling prepared and capable of helping in an emergency. Highly recommend!

2 February 2026
Unprompted review
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Reply from TutorCare

Thank you for your amazing feedback

Rated 5 out of 5 stars

I just completed my NVQ Level 3 and it…

I just completed my NVQ Level 3 and it was a great experience. Even though I was knew to this course when I first started and was having some challenges about about assignments format in line with the guidelines but my assessor Louise Lewin did an incredibly well guiding me step by step. She has been supportive throughout my course.The office team are also reliable and always in support when you encounter any problems. In all, it been amazing working with Tutorcare.

3 February 2026
Unprompted review
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Reply from TutorCare

Thanks for the review!

Rated 4 out of 5 stars

My experience with Tutorcare was a memorable one

My experience with Tutorcare was a memorable one. The assessors that I was privileged to work with were invested in ensuring that my learning journey was productive and enlightening. The areas of learning covered were relevant to real- life practice.

9 January 2026
Unprompted review
Rated 5 out of 5 stars

Super happy student

I really enjoyed my RQF Level 3 Diploma with Tutor Care. Nicola Copley my assessor was so supportive, patient as l was new to the program. She gave me lots of encouragement and had so much faith in me and l had to finish my studies early. She prioritised my work so much. She wouldn't take time to assess my work and of ever l had a challenge l would call her anytime and she would answer to every question l asked. She is a precious diamond....Tutor Care is a professional institution and l have referred most of my friends as their quality of professionalism is top notch.

28 January 2026
Unprompted review
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Reply from TutorCare

Thanks for the review!

Rated 5 out of 5 stars

I had the best assessor (Nicki) she…

I had the best assessor (Nicki) she guided me through the process and made it very easy.
I was not under any pressure from them, and I enjoyed every bit of my learning .

28 May 2025
Unprompted review
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Reply from TutorCare

Thank you for your amazing feedback

Rated 5 out of 5 stars

I am deeply grateful to my tutor.


I am deeply grateful to my tutor, who played a significant role in supporting me both academically and mentally. She took a genuine personal interest in my progress and was consistently responsive and supportive. I also appreciate TutorCare for maintaining clear and effective communication throughout. I would confidently recommend TutorCare to anyone aiming to achieve similar success.

19 January 2026
Unprompted review
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Reply from TutorCare

Thanks for the review!

Rated 5 out of 5 stars

Easy to Follow First Aid Training

Our first aid training with Dean from TutorCare was very well taught, thorough but with lots of interactive tasks to break up the session and maintain attention. The information was very easy to understand and we would definitely book with them again.

26 January 2026
Unprompted review
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Reply from TutorCare

Thank you for leaving a review, we are glad you enjoyed the course

Rated 5 out of 5 stars

Excellent support

My first tutor was a bit slow but the second one I had till the last day was very supportive, when she took over we started moving at a very fast pace and I cannot fault her.

26 January 2026
Unprompted review
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Reply from TutorCare

Thanks for the review!

Rated 5 out of 5 stars

Experienced First Aid Teacher

Mrs McGovern did a amazing job at explaining the job of a first aider and what to do when a first aider is required. We covered many things including shock, burns, bandaging, recovery positions, primary and secondary surveys, chocking and overall situational awareness when conducting first aid. Mrs McGovern is a fantastic teacher with many years of experience in first aid, which she imparted onto us some real world knowledge of what to do in emergency situations. Thank you.

14 January 2026
Unprompted review
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Reply from TutorCare

Thank you for leaving a review, we are glad you enjoyed the course

Rated 5 out of 5 stars

Had multiple training sessions…

Had multiple training sessions organised at our venue by tutorcare. Always been professional and informative. Well organised and value for money.

19 January 2026
Unprompted review
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Reply from TutorCare

Thanks for the review!

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