tutorchase.com Reviews 64

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, kindness, and professional approach, highlighting their ability to make learning engaging and effective. Many people found the user experience to be smooth and easy, appreciating the efficiency in matching them with suitable tutors who significantly improved their academic performance and confidence. However, some customers also noted issues with customer service and communication, mentioning unresponsiveness after payment and difficulties in scheduling. A few people experienced problems with trial lessons being billed or tutors not being available as promised, leading to frustration and a perception of poor after-sales service.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the tutors for being helpful,... See more

Service

People report ambiguous experiences with service. Many customers praise the service, highlighting excellent... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the platform easy to use,... See more

Customer service

Clients share ambiguous opinions on customer service. While some reviewers praise the kindness,... See more

Based on these reviews

Rated 4 out of 5 stars

The tutors have been very good and Jack, who coordinates with me, is very helpful. However, the online billing information is very confusingly presented. I contacted customer support via info at tutor... See more

Company replied

Rated 4 out of 5 stars

Great experience overall. I did the IB Chemistry HL With Daniel for four months and went from a 4 to a 6. He was kind and responsive and helped in the long run. Highly recommend!

Company replied

Rated 4 out of 5 stars

Teacher very nice and knew her topic. Negative is the price. I feel that compared to other teaching services I have had, this is by far more expensive.

Company replied

Rated 4 out of 5 stars

They were really fast in finding me a suitable and perfect tutor. I also liked the fact that even though one didnt work out for me, they easily without complaint found me another one. My sessions with... See more

Company replied



Contact info

4.4

Excellent

TrustScore 4.5 out of 5

64 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Highly recommend TutorChase

Highly recommend TutorChase. The tutoring from Ms. Katie is top-notch, and the customer service from Michael has been fantastic. He really makes sure everything is going well.

17 April 2026
Unprompted review
Rated 4 out of 5 stars

Clear communication + good tutors.

I looked into tutorchase for my younger sister as she was having a hard time communicating her questions and confusions at school. Michael was in touch with me throughout the whole process, I talked to him about our main priorities with tutoring and he suggested a tutor that he thought what be a good match, and he was right! My sister adjusted really well to the tutor (Hamilton) and we’ve seen improvement even when she does her independent revision. I’d definitely recommend tutorchase; clear communication, Michael particularly checks in to make sure if there any concerns and if it’s all going well. We’ve had a pretty solid experience.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Great support finding the right A Level physics tutor

I had a very positive experience with Tutor Chase. They helped me find a highly suitable physics tutor for my son, who is preparing for his A Levels.

Jethro was the person I contacted, and he was extremely helpful throughout the process—professional, responsive, and attentive to our specific needs. He made the whole experience smooth and efficient.

I would definitely recommend Tutor Chase to anyone looking for tailored academic support.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Economics HL and Maths AI HL tutoring…

I've been doing the IB and struggled with Maths AI HL. I found Andrei especially helpful here, as he managed to explain complex topics to me in a simple, understandable way. Even if you still haven't understood it the first time, Andrei always tries to find another way to explain the topic. I am very grateful for his effort to line out some of these technical parts into understandable topics .

12 December 2025
Unprompted review
Rated 5 out of 5 stars

Lessons with Bob Creamer

I took tutoring from Bob Creamer for nearly two years. He was always available and helped me break-down complex math topics. I am an IB DP student and take Math AI HL.

19 March 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding

We’ve been using the platform for over a year now and are truly impressed by the quality of learning. Our child has made tremendous academic progress and received outstanding feedback. A special thanks goes to Michael and the exceptional support we’ve received throughout the year. He always recommends tutors who are a perfect match to our needs, he responds quickly, and is always available to offer his support when need be. He plays a great role in our success story.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

My friend advice me to try tutorchase…

My friend advice me to try tutorchase to support my daughter in her IB classes , and am glad she did ,it's really helpful , flexible timing ,experienced teachers ,
Easy to contact , directly ( Micheal ) arrange everything ,thanks alot Micheal
Every thing was organize well.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

i have had a great experience at tutor…

i have had a great experience at tutor chase. i have to say that michael was the start of everything and helped me to find the best tutors. He treated me very well and was the main reason of why y keep on looking for tutors in tutor chase

15 April 2026
Unprompted review
Rated 5 out of 5 stars

I am currently doing a tutoring session with Ayesha Gupta

I am currently doing a tutoring session with Ayesha from TutorChase and I am very satisfied both with her teaching, and with the results. Thanks to her, I feel more confident in my abilities and her explanations make a lot of sense, connecting the world of Chemistry with understanding. Overall so far, I am having a great experience.

11 April 2026
Unprompted review
tutorchase.com logo

Reply from tutorchase.com

Thanks Nina, we are really glad to hear things are going so well with Ayesha! Best of luck for your upcoming exams!

Rated 5 out of 5 stars

Very helpful

Ms. Sara has been really helpful for IB psychology. She's genuinely caring and takes the time to understand where each student is at, rather than just following a set plan. Her individualized approach makes it easier to work through the parts you're actually struggling with. I'd recommend her to any IB student looking for solid, personalized support.

12 April 2026
Unprompted review
tutorchase.com logo

Reply from tutorchase.com

Thank you Angela! We are happy to hear Sara has improved your understanding so much, and we wish you all the best for your upcoming exam season.

Rated 5 out of 5 stars

Tutirchase review

My tutor Annette has been really helpful and helped me improve my german to my desired level in a span of 2 months. The customer service is also great and the platform is easy to use, i havent had any problems with anything.

9 April 2026
Unprompted review
tutorchase.com logo

Reply from tutorchase.com

Thanks so much for the kind feedback Aras, we’re really glad to hear Annette has helped you reach your desired level so quickly!

Rated 5 out of 5 stars

There was multiple things in my…

There was multiple things in my experience that needed a great one of them being the way that she explained was always interactive. It was always you writing something or she was writing something. Another thing was that she always had breaks in between lessons in order for the student to relax a bit and not be overstimulated.

8 April 2026
Unprompted review
tutorchase.com logo

Reply from tutorchase.com

Thanks so much for sharing this, we’re really glad to hear how interactive and engaging the lessons have been!

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