Great experience! Friendly staff, beautiful dress, and excellent service from start to finish. Found my dream jewellery and couldn't be happier
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Review summary
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Based on these reviews
Excellent communication from company, very fast delivery. Jewellery is stunning, very natural and organic looking and the coastal influence is obvious. Very stylish and understated at the same time.... See more
Someone gave me the trainer sox for Christmas and I loved them so much I bought another two pairs. The only down side was you only have one design. However I don't mind having 3 pairs of identical sox... See more
Absolutely love this company! The jewellery is gorgeous, fast shipping and great service. Everyone compliments me on my pieces from Tutti and it's safe to say anyone and everyone with a birthday comin... See more
Company details
- #74 of 87 best companies in Jewellery Designer
- #42 of 49 best companies in Costume Jewellery Shop
- #208 of 282 best companies in Fashion accessories shop
- #250 of 296 best companies in Jewellery shop
Written by the company
Modern. Minimal. Meaningful. Crafted with care, designed to last.
Contact info
Hudson Street 80, NE30 1DL, North Shields, United Kingdom
- tuttiandco.com
4.4
Excellent
41 reviews
Replied to 66% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lovely birthday gift bought for a…
Lovely birthday gift bought for a female relative who loves the jewellery.
A bright delightful birthday 🎂 gift. 🎁
23 February 2026
Lovely pieces of jewellery great prices…
Lovely pieces of jewellery great prices high quality would definitely recommend to friends and family
27 March 2026
Lovely sox
Someone gave me the trainer sox for Christmas and I loved them so much I bought another two pairs. The only down side was you only have one design. However I don't mind having 3 pairs of identical sox that don't slip off when I exercise
25 March 2026
Lovely earrings
26 March 2026
Great experience
Great experience! Friendly staff, beautiful dress, and excellent service from start to finish. Found my dream jewellery and couldn't be happier
30 March 2026
Unprompted review
Reply from TUTTI
Thank you for your lovely feedback Diane, we really appreciate it and we're so pleased you love your jewellery.
Flimsy quality, poor customer service response
I have purchased items from a local boutique-type shop (that has since withdrawn the range) and have been very happy with them. However, my experience this week with Jenny from Customer Service has been disappointing and I won't be purchasing from Tutti again. I purchased a shockingly poor quality chain last week - it was simply so very very flimsy that it could not be used for its intended purpose as a charm necklace. It was returned unused and I would have expected as a goodwill gesture with some assistance with postage costs as they do not provide a pre-paid label and also charge for delivery. A total of £8 wasted on an item worth no more than £1.50 with free postage from China on Ebay. The response of customer service was even more disappointing than the chain itself. I won't be purchasing from them again online.
25 March 2026
Unprompted review
Reply from TUTTI
Hi Lisa,
We’re sorry to hear that this piece did not meet your expectations on this occasion.
As noted in our email correspondence, we would like to reassure you that all of our pieces are thoughtfully designed and tested for their intended purpose. The particular slider chain you purchased is intentionally finer, allowing it to work seamlessly with our interchangeable charm system, and it is designed to function in this way.
We provide multiple images online, including close-up details of the slider fastening, to give the clearest possible representation. However, we appreciate that expectations can differ, and we’re sorry if this was not as you had anticipated. We have reviewed this necklace and can confirm that the design and finish are consistent with what is shown online.
All of our pieces are designed in-house and crafted by our trusted partner factory in India, a member of the Responsible Jewellery Council. We use 98% recycled materials, fully traceable to our suppliers in Italy, and plate using 100% recycled silver. This reflects our commitment to responsible sourcing and quality craftsmanship.
We’re also sorry to hear that your experience with our customer service team left you feeling disappointed. While we were unable to cover the return postage in this instance, we can assure you that our team aims to handle all customer queries in a polite and respectful manner at all times.
We appreciate you taking the time to share your feedback.
Lovely quality product
I ordered several pairs of the Tutti ladies socks
They are lovely quality and a very nice design
I have previously paid full price in various shops and they are well worth it but this time I was lucky enough to get them in the sale!
They arrived super quickly so I was am a very happy customer and will continue to buy from them
.
Thank you so much ❤️
23 February 2026
All positive - very pretty earrings!
A lovely selection of earrings - tidily packaged - arrived quickly! Thank you!
23 February 2026
Fabulous range of items fantastic sale…
Fabulous range of items fantastic sale prices fast delivery have a range of tutti jewelry and each item is of equal quality ..
27 February 2026
Unprompted review
Beautiful necklace
Bought a birth stone necklace for a friend and it’s lovely. I also received one from a friend. The quality is amazing and the design is so stylish and elegant! Top marks!
28 January 2026
Beautiful jewellery from my home town…
Beautiful jewellery from my home town and quick service.
26 January 2026
Product was sent 7 days late
Product was sent 7 days late, meaning it was not there in time for my niece's 18th birthday. I'm very disappointed and won;t be ordering again.
28 January 2026
Reply from TUTTI
Thank you for your feedback. We’re really sorry to hear that your order didn’t arrive in time for your niece’s 18th birthday – we completely understand how disappointing that must have been.
We aim to get every order to our customers promptly, and we’re sorry we fell short in this instance. Your comments have been shared with our team so we can make sure this doesn’t happen again.
Kind regards,
The Tutti & Co Team
Excellent all round
Excellent communication from company, very fast delivery. Jewellery is stunning, very natural and organic looking and the coastal influence is obvious. Very stylish and understated at the same time. I now have 7 pieces, 3 from the company direct and 4 from a High Street department store and I can see I will be adding more. Very impressed with all aspects.
14 January 2026
Unprompted review
Christmas order
I ordered a necklace and bracelet on the 27th of November, I have received one email and no tracking information since. I have tried to get in touch with customer care by email and online chat and nobody has responded. I ordered from Ireland and delivery said 5-7 working days. It was for a Christmas present which I thought I had ordered in plenty of time. I won’t be ordering again, down €95 now and nobody will help.
27 November 2025
Unprompted review
Great little necklace for the price
Arrived on time. Very pretty necklace for the price
24 November 2025
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