Tuya Smart Reviews 146

I got the automatic cat litter box. It works don’t get me wrong, but it beeps all the time. Nonstop. I’ve tried to contact customer support and they just keep telling me to turn it off and turn it back on. Which I’ve been doing every night because I can’t sleep with the constant beeping. Moral of the story. It’s still beeping as I write this review.

This is the WORST self cleaning litter box I’ve ever had. I should’ve spent a little more money for the better brand. The problem I am having is when it does the self cleaning, litter comes out of the bag and ends up in the bottom (barrel) of the litter box, which leaves urine smells. There was a piece of paper at the bottom that said do not remove which I did not, but because the litter box was putting waste there it dissolved that piece of paper so now urine is going onto my floor!!! I have tried taping a piece of cardboard on the bottom but it also gets soaked with urine. DON’T WASTE YOUR MONEY WITH THIS PIECE OF CRAP. If it’s all you can afford, stick with a traditional litter box. I dread when it’s time to clean this litter box. Also, it is not meant for large cats. I have a main coon and she won’t use it because she can not turn around in it but my two much smaller cats can. There is no customer service number that I could find to address my issues so that is one reason I am leaving this review

The worst ever don’t even get one because we having problems with ours at the moment for some reason they’re not connected to the Bluetooth. They don’t connect to the Wi-Fi system and we get no help from the manufacturers that supply these smart heaters very poor do not recommend.

These people are are worse than temu if you count on their security home products you may as well leave your front door open. Junk is what they sale . May work for a few hours but all in all you won’t be able to tell their merchandise from that in which you pull out the garbage. People be careful of these rip off artist…

If you've got an Android.... run a mile. Had nothing but issues on my Android. Yet the moment my partners iPhone tries, absolutely sound. Every troubleshooting exercise tells me it's and issue with my WiFi, but funny that every other device we run works perfect I find it hard to believe. Even went as far as to split the 2.5ghz and 5ghz signals through the router to no avail.
We have top spec WiFi, and have never had an issue, so when a device then solely blames internet connection as in issue it's extremely hard to believe.
Understand there's a preference in mobiles, but for it to be completely unusable on an Android, it should probably be advertised as iPhone/IOS only

If I could give this less than one star I absolutely would. This app is pathetic. It is mostly off line when you need it the most. You can never turn lights on when you want to. I HATE this. I will eventually replace these lights just to be rid of this app. DO NOT BE TEMPTED by their marketing bullshit. WOrst mistake I ever made.

The second time I needed to charge the battery it failed to take on any charge at all. Very disappointing. Won’t buy another.

DON’T CALL TUYA UNTIL YOU READ THIS. From there app they promote getting a text to advice you if the appliance connected to your Tuya DEVICE goes off (could be due to power cut etc) I thought this was a good idea and subscribed and paid the monthly subscription. As I never got the notification text when an appliance did turn of, I decided to call them. I looked at the cost to call their phone number on Google and the details stated it was only 2.5p a minute so I called them but unfortunately the lady from China was not able to understand me. She asked for my email and read it back to me about 12 to 15 times due to her not understanding the english language. In the end I gave up. Next I get my phone bill which was £36!!!! Partly my fault as the charge was based on a landline and Vodafone charge 55p a minute plus a service charge.

Playback worked for about 3 weeks , then stopped working, alarm is still taking photos but when I go to play the scene it stops working.
Not very impressed.

Just coming by to express the level of appreciation that I have for this company and the developers, you guys enable some crazy level of automation on people's house with home assistant, with some incredible support!!
Shoutout to the last support that I had; the issue was solved in no time.
Love you guys, and thanks for supporting the home assistant community!!

I have 3 different tuya devices:
1. Smart power socket works well
2. Door alarm - disconnected after couple of days - won't reconnect. Awfull settings and huge delay on alert.
3. Smart doorbel - within 2 years both of them broke due to different reasons.
Won't buy tuya products any more
Bad integration with Google home

Wireless video doorbell-had to stop using it as getting incessant notifications of persons at front door triggered by cars in street, pedestrians walking past even across the road, also movement of leaves.
Batteries had to be charged for 10 hours every fe weeks and the problem of having to remove the camera from its housing was really complex. The app was extremely slow to respond and most instances of of trying to use the app to respond to callers took too long to be useful. Just a complete waste of money.

Also there seet to be no customer service and no response to any requests for assistance and information.

Got the smart doorbell. Tried to connect it via the app and got message to say it was already pared to another user so wont connect. Reported the situation through the app hoping for resolution and have never got a response. Have now given up on it. Completely useless. Avoid

the guide lines for using/selecting and connecting product (doorbell) are so small they are unreadable in phone portrait mode and will not go to landscape mode. The product would not connect automatically during pairing. Manual selection is difficult it is not obvious which section holds the product you are looking for. When the product is up and running if your broadband is updated and has a new password for the system the chat bot on the help page asks you to completely reset the individual items one by one considering the number of products you could be running on tuya system it would be enough to make you weep not to mention the number of hours it would take. The system is not intuitive or user friendly.

Steer far away from this cheaper version of Ring Door bell.
1. Batteries last max 3 weeks before having to be recharged
2. CONSTANTLY goes offline
3.Rarely detects someone at the door, even when they are right in front of the camera
4. I bought 2 spare batteries and one of them was a dud and will not charge.
5. Every single function costs additional monthly fees to use
Advice- don’t go cheap Chinese, you get what you pay for, this product is an absolute DUD!

The restaurant itself is stunning and staff members were so friendly and helpful.
A missive thank you to Edward who was amazing and lovely

Rubbish doorbell batteries die very rapidly and awkward to charge and takes a long time to charge. Don’t have any details where I can return it and complain.
It took ages to arrive by post on a slow boat from China. Wish I had read reviews before as I would not have bought it. Paid a lot for a product that does not work.

I used to like all the functionalities of their App. Widgets and compatibility with most stuff from other vendors. I only used it for all my wifi-connected iot (mostly bulbs) so I could create scenes, moods, schedules and everything worked within a widget in my phone. Sadly the app turned into another facebook-tier spyware. And even my review on the app store was deleted for mentioning that? Not sure if I'm overreacting, but the App does not work if I don't give permission for GPS and BT tracking. I don't need that. And if I bought a device that works on wifi I expect to use that wifi feature. I understand they can offer improved functionality with location enabled. But I don't need it, and the app refuses to work at all without location enabled, hence my harsh comment.

I would have rated this lower unfortunately there isn't an option somebody rang my doorbell five minutes after they have left it rang me to say there was somebody at the door it continually identifies people passing but is not quick enough actually to get a photograph you are going to notify tuya of my comments good luck with that they won't speak to anybody and they advertising the UK as a British site I bought thinking it was a British site and was shocked that it was a Chinese site and it cost me 109 pounds their reviews of this product would seem to have been written by themselves because in noway reviews represent the product

They sell a door that can't be remotely locked, let that sink in for a moment.