Layerseven TV Reviews 

257
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 76 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptional customer support team, noting their helpfulness and prompt communication when resolving setup questions. Consumers are equally impressed by the enormous selection of channels and the reliable streaming performance with minimal buffering. However, some customers also noted frustrating issues with difficult renewal processes and occasional channel freezing or signal loss. A few other people also felt that customer service response times could be unhelpfully slow during periods of unexpected technical downtime. Reviewers additionally mentioned that the interface requires some patience to navigate and learn initially.

What people talk about most

Service

Customers had positive experiences with service, expressing appreciation for the brilliant selection and... See more

Customer service

Consumers find customer service to be positive, highlighting professional, helpful, and prompt support teams... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that everything works as... See more

Response time

Clients share ambiguous opinions on response time, as some reviewers experience amazing speed with replies... See more

Subscription

Reviewers mention ambiguous feedback about subscription experiences, noting that initial terms and early... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I had a bit of anxiety learning the crypto process of crypto purchase as it was my first time. BUT, the streaming service is great and reliable. Additionally, I love the ability to select only what co... See more

Rated 4 out of 5 stars

My experience with Customer support is always a great one. My only concern is the anxiety I feel each month trying to figure out how to pay when the payment systems are so Wonky. Each month I feel lik... See more

Rated 5 out of 5 stars

My previous IPTV provider was "okay" but slow to respond to queries and prone to the occasional freezing. I tried one other and was disappointed then came upon Layerseven in October and have been del... See more

Rated 5 out of 5 stars

only had the service a month, so far so good, I would put this on a par with a iptv provider i have had for years. The difference is this service is cheaper. The only gripe is sorting through the vast... See more



Contact info

3.9

Great

TrustScore 4 out of 5

257 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.9

All reviews

(257)

71 reviews in the last 12 months

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Rated 5 out of 5 stars

I highly recommend layer seven service

I highly recommend layer seven service. I’ve been with them for almost a year and love it. I paid for one year and will buy another year when it expires. I have got 3 friends to get a year of service and they all love it too. 99% buffer free. I’ve had many other services and they can’t compare with layer seven. They all buffer to the point where I just turn the tv off. Do not hesitate to go with layer seven. 5 star customer service too

7 December 2024
Unprompted review
Rated 2 out of 5 stars

Try for yourself

Been with layer seven for around 6 months now. At first my experience was great but slowly that faded. Constantly have channels that are blacked out and when you reach out to their support team all your told is they will coordinate with the team internally and get back with you. Their "help" discord is just a server of customers who outside of basic setup help can't really offer much and the admins in the server don't reply to anything unless it's payment related. Issues that used to be solved in a day or so now take them weeks to solve and there's no communication back to the customer unless you reach back out to check on the issue.

20 August 2025
Unprompted review
Layerseven TV logo

Reply from Layerseven TV

I'm sorry to hear, could you reach out and let me know the details at admin@layerseven.ai and I'll personally look into it.

Rated 5 out of 5 stars

Works Great!!!

Take a little to get use to and setup but their chat always there to help and works Great!!

6 September 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding!

Everything about this company is fantastic! The customer service is second to none; they have gone above and beyond expectations any time I have reached out to them. I haven't experienced any issues with the service and the selection of content is amazing. You can't go wrong with LayerSeven!

7 August 2025
Unprompted review
Rated 5 out of 5 stars

I ordered a subscription and paid them…

I ordered a subscription and paid them with bitcoin. A day later I still don't have my subscription data. They scammed me for about $60. Customer service replied in a timely manner and explained what had happened and even gave me a free month to try out. Changed my previous rating and gave them what they deserved 5 stars. Customer Service is excellent.

5 August 2025
Unprompted review
Layerseven TV logo

Reply from Layerseven TV

May you contact me directly please at admin@layerseven.ai so I can have a look into it for you

Rated 5 out of 5 stars

Had a connectivity issue lately

Had a connectivity issue lately, then contacted Layerseven TV stating the issue. They responded right away to my concerns back and forth until the issue was resolved. Happy, and thankful to layerseven for their fast solving technical team.

4 August 2025
Unprompted review
Rated 5 out of 5 stars

The Layerseven TV is just an Excellent…

The Layerseven TV is just an Excellent service, I highly recommend. They have more than 33K live tv and a lot of moves and series. they also have several servers to accommodate all users.
Moreover, they have excellent support and help (24/7), very quick respond and fixing any problems you may face. Thank you for your service.

3 August 2025
Unprompted review
Rated 5 out of 5 stars

Woke up and nothing was working

Woke up and nothing was working. I sent a message and found out the EPG was updated and was sent the new update. I am not tech savvy so I re-messaged for help. They sent information that walked me through the process easily and it corrected the issues

1 August 2025
Unprompted review
Rated 5 out of 5 stars

Note someone is spoofing these guys as…

Note someone is spoofing these guys as layerseveniptv.com
I paid them & had good service for about a month & now no support for code 456 problem that has lasted 3 days

29 July 2025
Unprompted review
Layerseven TV logo

Reply from Layerseven TV

Yes, many impersonators out there. - real sorry that you came across it too.

Trying my best to take it down.

Rated 5 out of 5 stars

LayerSeven is outstanding

LayerSeven is outstanding! They are responsive, the prices are great, the channel selection and organization is amazing. 5 stars. The best thing is, it just works.

27 July 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service had difficulty setting up initially but they responded with a resolution within 3 minutes. Couldn't ask for better service

19 July 2025
Unprompted review
Rated 2 out of 5 stars

Service itself is good, support is not

Service itself is good. However support is pretty much non-existent.

I've been trying it out for a month and have noticed a few channels that are with missing, or the incorrect stream attached to it. Also noticed that certain VOD series need to be fixed.

So I emailed both the admin (who states are the owner) and support. All I got are canned messages saying they will look into it, but never do. I've emailed them on June 28, July 3 and more recently, and same exact messaging with no results.

So you can say there is support, but there really isn't any.

And now that they only accept Bitcoin, I would be weary of signing up with them for anything long term.

I deleted my first review for this site at the urging of the admin/support stating the same. And nothing's changed.

It's not enough to say you're busy and receive a lot of requests. Over 2 weeks and no resolution is unacceptable.

You can't be reviewed as a glowing service if support does nothing for you.

And yes. I am speaking of the correct site.

12 July 2025
Unprompted review

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