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Rated 1 out of 5 stars

What a scam this company is, to anyone reading their reviews before purchasing! Do not buy from these people. They just do a disappearing act on you leaving you without the product and without any ref... See more

Rated 1 out of 5 stars

I’ve had this service for a year it was working great not much issues until the past 1-2 months it stopped working had to ask for a new log in, they replied with new codes until this past week I haven... See more

Rated 1 out of 5 stars

☆☆☆☆ Unreliable service – stopped working, no support I purchased a 1-year IPTV subscription from tv box lab. After only a couple of months, the service completely stopped working and shows a... See more

Rated 4 out of 5 stars

I won’t lie, I did have a bit of trouble with my iptv. It stopped working and I did message their customer service and it took a while but in the end I did get a reply and I got both of my devices sor... See more

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1.5

Bad

TrustScore 1.5 out of 5

58 reviews

5-star
4-star
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2-star
1-star

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Rated 1 out of 5 stars

Scammers.

What a scam this company is, to anyone reading their reviews before purchasing! Do not buy from these people. They just do a disappearing act on you leaving you without the product and without any refund. It's just a shame the review only goes down to 1x star and can't record a minus.

3 March 2026
Unprompted review
Rated 1 out of 5 stars

I paid for an annual subscription

I paid for an annual subscription, but after jut a couple of months it stopped working. My messages have been ignored. Their website is still active, and the Trustpilot rating shown there appears to be misleading. This feels like a scam!

24 February 2026
Unprompted review
Rated 1 out of 5 stars

I’ve had this service for a year it was…

I’ve had this service for a year it was working great not much issues until the past 1-2 months it stopped working had to ask for a new log in, they replied with new codes until this past week I haven’t got a reply seems like their ignoring so class it as a scam. don’t use this company!

19 February 2026
Unprompted review
Rated 1 out of 5 stars

Don’t normally leave bad reviews

Don’t normally leave bad reviews, had this for a year and it worked great, but it seemed a different help service. I then bought a year package for 2 tvs. And it’s been awful, once they gave me a new codes but now no reply. And so I paid 100 pound for 1 month of tv. Do not use This company!!

18 February 2026
Unprompted review
Rated 1 out of 5 stars

Complete scam

Complete scam. System has been down for over 2 weeks now. Messages and emails ignored. Don’t waste your money on this product.

17 February 2026
Unprompted review
Rated 1 out of 5 stars

Scammers

Like all the previous reviews. Worked for a couple of months. They were quick to respond but now nothing.

16 February 2026
Unprompted review
Rated 1 out of 5 stars

Brutal service

Brutal service, always dow, not working.
Not support at all, disaster
Not recommended

13 February 2026
Unprompted review
Rated 1 out of 5 stars

This is by far the worst company I have…

This is by far the worst company I have ever used. They take your money and provide a service that rarely works, and when you reach out to try and resolve and be able to use their product your are ignored. It makes your blood boil .
DONT WASTE YOUR MONEY HERE

12 February 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely shocking..worked well for…

Absolutely shocking..worked well for few days. Now it seems every other day it's all offline on both devices. Constantly waiting to hear back after days. They do a new server

Works for a day then goes off.
Avoid at all costs. Contacting bank to see if they can claim it back.

4 February 2026
Unprompted review
Rated 1 out of 5 stars

This TV service is useless

This TV service is useless
No Customer service
It works sometimes but usually when nobody wants to watch TV like Monday morning, but when I try to watch sport at the weekend it doesn't work

7 February 2026
Unprompted review
Rated 2 out of 5 stars

Paid for 1 year

Paid for 1 year, stopped working after 3 months.
Customer service did reply and fix the issue once but failed to reply once it stopped a second time.

7 February 2026
Unprompted review
Rated 1 out of 5 stars

Poor Service, both Customer and Tangible

In six months we have had to reset the server three times. It crashes all the time. Shows don't get updated for ages. Waste of money. Very disappointed. Do not recommend.

No response to messages either. Happy to take your money but don't want to help.

3 February 2026
Unprompted review
Rated 4 out of 5 stars

Good but just be patient.

I won’t lie, I did have a bit of trouble with my iptv. It stopped working and I did message their customer service and it took a while but in the end I did get a reply and I got both of my devices sorted. When it is working this iptv is great so if your looking for cheap and fairly-ish reliable iptv then this is great you will just have to be a bit patient.

25 January 2026
Unprompted review
Rated 1 out of 5 stars

☆☆☆☆ Unreliable service

☆☆☆☆ Unreliable service – stopped working, no support

I purchased a 1-year IPTV subscription from tv box lab. After only a couple of months, the service completely stopped working and shows a “playlist error” on my TV.

I have contacted them multiple times using different methods, but they never respond and do not even read messages. There is no customer support at all and no explanation or refund.

Selling a one-year subscription and then disappearing when the service fails is unacceptable. This feels misleading and unprofessional.

I strongly advise against buying long-term subscriptions from tv box lab. Once there is a problem, you are ignored.

11 January 2026
Unprompted review

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