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4.4

Excellent

TrustScore 4.5 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Great service pre and post sale and Navimow is fantastic!

I don’t often leave reviews, but I wanted to thank Jimmy and the team for the exceptional helpfulness, advice and support pre and post-sale and also what a fantastic bit of kit the Navimow i108E is!
This is my first foray into a robotic mowers and I had really been waiting for one that could manage WITHOUT boundary wires. After a quick and easy installation and mapping process I wanted to see how well it would cope.
I have installed the Navimow garage in a tight space and when mapping I only mapped the permitter and let the NaviMow automatically sort out some tricky areas including a seating area, some trees in the middle of the garden and a partial willow igloo that has a very tight and odd patch of grass behind and inside it and a few days in and has worked it all out admirably and even found better ways to tackle the area automatically!. Very impressed with the product and the service from Jimmy and TVGM.

15 April 2024
Unprompted review
Rated 5 out of 5 stars

Service that exceeded my expectations

It is rare to be left positively surprised by the level of service nowadays but TVGM did just that. Booking a repair and service for a ride-on John Deere mower that had frustrated me for some Months with an increasingly regularly thrown drive belt, I booked it in for investigation and a service. I was pleased and surprised to get a confirmation call (with a detailed discussion on the issue) AND collection the next day but AMAZED to get a call to say it was fully serviced and fixed only two days later, with delivery the following day. A very friendly service, great work and the mower even got a clean! It is running better with the problem fully fixed in an economical way. Cannot recommend this great team enough.

22 September 2022
Unprompted review
Rated 5 out of 5 stars

I've used tvgm now three times and

I've used tvgm now three times and, honestly, apart from paying for the service, it has been a good experience. (Paying is not good for me!) And, yes, I will be using them again as my Westwood lawn tractor is getting as cranky as me. D A B Andover Down

17 March 2022
Unprompted review
Rated 5 out of 5 stars

Superb service

Superb service, fast and efficient. Had 2 Ride-on mowers serviced, 4 day turnaround for both. Highly recommended and will definitely use again.

28 February 2022
Unprompted review
Rated 5 out of 5 stars

Collected Monday

Collected Monday, returned Wednesday. After a little accident with the mower they managed to weld it back together and service it all within 48hrs. Even managed to test drive it same day. Thank you so much.
Amelia

24 February 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant Helpful and Good Value

My mower was giving me endless problems before it was collected by Jimmy and Philip. Within a week it was running like a ferrari and has never cut better! I honestly couldn't rate their service higher - a pleasure to deal with and at a very reasonable cost. And they have sorted me out with a robotic mower!! Life changing!!!

11 November 2021
Unprompted review
Rated 5 out of 5 stars

A mower transformed!

TVGM turned a reluctant mower into a first time starter with a a very sharp cut - what joy - a different machine. Would highly recommend TVGM's services

21 May 2021
Unprompted review
Rated 5 out of 5 stars

Friendly team who came at short notice…

Friendly team who came at short notice to look at my garden tractor, diagnosed the issues, gave me options on costs, took it away and fixed it. Returned in less than 24 hours. Fabulous. All very efficient and professional. Would strongly recommend them.

21 May 2021
Unprompted review
Rated 5 out of 5 stars

First class speedy service

Excellent, speedy service. My lawn mower was repaired in 6 days and the team at Test Valley Garden Machinery collected it and delivered it back free of charge!!
Highly recommended, thank you.

18 May 2021
Unprompted review

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