Thames Valley Window Company Reviews 600

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Easy to deal with, good communication, very good quality products and installation work was equally excellent and of a high standard, arrived on time and listened and fixed any problem raised. We enco... See more

Company replied

Rated 5 out of 5 stars

We recently purchased windows, doors, and bi-folds from Thames Valley Windows and couldn’t be happier with the experience. The quality of the products is excellent and everything was handled smoothly... See more

Company replied

Rated 5 out of 5 stars

Sean, our design consultant listened attentively to what we were looking for and was able to give us honest, clear advice and guidance, to enable us to make an informed decision that met our needs. W... See more

Company replied

Rated 5 out of 5 stars

Thanks for the photos! Delighted with our new windows. Changing the design slightly as suggested has really brought the two different styles of our home together, wish we had thought of this soone... See more

Company replied

Company details

  1. #7 of 46 best companies in Double Glazing Installer
  2. #9 of 60 best companies in Door shop
  3. #4 of 39 best companies in PVC windows supplier
  4. #5 of 39 best companies in Window supplier

Written by the company

Thames Valley Windows is a trusted glazing and design specialist with over 42 years of experience improving homes across Berkshire, Buckinghamshire, Hampshire, Oxfordshire, Surrey, West Sussex, London and beyond. Trusted by more than 37,000 customers, we pride ourselves on delivering exceptional quality, expert craftsmanship, and outstanding customer service on every project. We understand that choosing new windows, doors, or glazed structures can feel overwhelming. With so many styles, materials, and colours available, it’s important to make the right choice for your home. That’s where we come in. Our experienced specialists guide you every step of the way, helping you find the perfect solution, whether it’s uPVC, aluminium, or timber alternative, in both contemporary and traditional designs. We’re not as expensive as you might think; we’re also committed to offering real value, and we offer a price-match guarantee on any like-for-like quote, so you can be confident you’re getting both quality and value. Our credentials reflect our commitment to excellence. We hold ISO 9001 certification and are one of only a select number of companies in the UK to be awarded the BSI Kitemark for window and door installation. We take the stress out of improving your home, delivering high standards, trusted expertise, and results you’ll love.


Contact info

4.9

Excellent

TrustScore 5 out of 5

600 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Windows and door in garage/studio

We went back to Thames Valley Window to get our garage/studio fitted out with windows and door to match our existing work we had done in our kitchen and dining area. These were done 10 years ago and we decided to match it in the studio area.

We went down to Bracknell and went through our options and decided on what we wanted. After that we had a surveyor visit us to check all the measurements and 8 weeks later we had all the work done in the one day and everything was as specified.
So we are very happy with our experience and thought the carpenters were excellent!

18 January 2023
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Reply from Thames Valley Window Company

Thanks for your excellent review. I will pass your comments onto the team

Rated 5 out of 5 stars

The whole process of choosing

The whole process of choosing, ordering, surveying and fitting went smoothly. There was a minimum need for preparation and the financial program was simple.

8 February 2023
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Reply from Thames Valley Window Company

Thanks for your kind words which I have passed onto the team.

Rated 5 out of 5 stars

Great work all round!

Great experience lovely people

30 November 2022
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Reply from Thames Valley Window Company

Thanks for your lovely review.I will pass your comments onto the team

Rated 5 out of 5 stars

Crittal-style doors and windows

TVW put new doors and windows in at the back of our house. We are really pleased with the finished look. They were competitively priced and we couldn't be happier with how they look

18 January 2022
Unprompted review
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Reply from Thames Valley Window Company

Thanks for your fabulous review.I will pass your comments onto the team

Rated 4 out of 5 stars

TVWINDOWS

Great product good service it would of been 5 star but the work man left rubbish after finishing in a couple of rooms

16 October 2022
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Reply from Thames Valley Window Company

Thanks for your review. Sorry to hear that the fitters left rubbish. This isn’t the service we strive to provide here at TVW. Our installation manager has replied to your email regarding this matter and has passed your comments on to the team.

Rated 5 out of 5 stars

👍thanks for the good job

Good team. Perfect installation of top products.

23 November 2022
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Reply from Thames Valley Window Company

Thanks for your review we are pleased to hear you are happy with the quality of our products. I will pass your comments on to the team

Rated 5 out of 5 stars

Windows

Good service and follow up

5 December 2022
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Reply from Thames Valley Window Company

Thanks for your lovely review. I will pass your comments on to the team

Rated 5 out of 5 stars

Friendly and Professional.

The company is both friendly and professional. They did an excellent job, the windows are good quality and professionally installed and they kept me informed at each step. I just wish I had used them for the replacement windows I had fitted 5 years ago by a far inferior company.

25 November 2022
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Reply from Thames Valley Window Company

Hi, Annie, we are delighted to hear that you are happy with your recent installation. Thanks for your glowing review. I will pass your comments on to the team

Rated 5 out of 5 stars

Friendly and efficient service

Everyone I dealt with were friendly and helpful.
Before the carpet could be fitted we needed a repair to the floor boards. TVCF recommended a carpenter who was able to mend the floor and who later came back to adjust the doors.
Carpet fitters on the day worked solidly all day, to bring the original 2 day schedule into just one day.

16 November 2022
Rated 5 out of 5 stars

Replacement door

Excellent product and service.

16 September 2022
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Reply from Thames Valley Window Company

Thanks for your lovely review.I will pass your comments onto the team

Rated 5 out of 5 stars

A great experience and windows…

A great experience and windows installed to a professional standard.

15 September 2022
Unprompted review
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Reply from Thames Valley Window Company

Thanks for your fantastic review.I will pass your comments onto the team

Rated 5 out of 5 stars

TV Window provide a very good experience.

Thames Valley Window provides a very good experience from start to finish. Like the fact that the price is the price and no extras later on in the process. No quibble with any issues.

And the windows are great.

11 July 2022
Unprompted review
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Reply from Thames Valley Window Company

Hi Jon, thanks for your kind words which I have passed onto the team.

Rated 5 out of 5 stars

Delivery of excellent new Orangery and replacement windows

We were very pleased with the service delivered by TVW from initial enquiry, through design, planning permission and subsequent installation.
TVW Designer provided a single point of contact throughout the project bringing together all the many parties involved in the delivery.
All of these parties were professional, timely and tried to limit the inevitable disruption as much as possible. We are very happy with the new Orangery, windows and patio.

27 August 2022
Unprompted review
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Reply from Thames Valley Window Company

Hi Charlie we are delighted to hear that you are happy with your recent installation. Thanks for your glowing review. I will pass your comments onto the team

Rated 5 out of 5 stars

Purchase and installation of bifold doors

We chose Thames Valley Windows because they are resellers for Solarlux bifold doors and local to us. Their approach was both professional and courteous. The installation team call for special mention. Installation involved removing a stub wall and making good the plaster work. The installers were careful, considerate. They took a great deal of care so as to minimise the disruption and overall did an excellent job.
We are absolutely delighted with our new windows.

22 August 2022
Unprompted review
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Reply from Thames Valley Window Company

Thanks for your excellent review. I will pass your comments onto the team

Rated 5 out of 5 stars

Heritage windows

We first saw the windows in a Google image search on the manufacturers website (Everglades) and TVwindows were listed as installers for Surrey. We were replacing a mixture of original Crittal windows and 1970's aluminium windows and really liked the look of the air heritage windows. We found the sales process very easy and when we visited your showroom we switched from white to black and we are very happy with that choice.

We removed secondary glazing as part of the project and used acoustic glass in the new windows. This has worked really well in reducing the noise of passing traffic and making the rooms feel peaceful indoors.

The installation process went smoothly and your obviously loyal and long serving staff made us feel very content with the installation and snagging.

4 August 2022
Unprompted review
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Reply from Thames Valley Window Company

Thanks for your fantastic review.I will pass your comments onto the team

Rated 5 out of 5 stars

Replacement Cottage Windows

Thanks for the photos!

Delighted with our new windows. Changing the design slightly as suggested has really brought the two different styles of our home together, wish we had thought of this sooner! TVW continue to be very friendly & easy to deal with, from office & sales staff right through to surveyors and fitters. Wouldn't go anywhere else for my windows and doors.

1 August 2022
Unprompted review
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Reply from Thames Valley Window Company

Thanks for your glowing review. I will pass your comments onto the team.

Rated 5 out of 5 stars

TV windows install

Professional, knowledgeable, highly experienced and reliable - from sales to install and after-sales support, we'd had great experience and would highly recommend the company. Thanks TV windows!

14 July 2022
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Reply from Thames Valley Window Company

Thanks for your fabulous review.I will pass your comments onto the team

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