Tweeds Reviews 

199
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, dependable scheduling, and the highly efficient online ordering process for essential heating products. Consumers often mention that placing orders is completely simple and straightforward, making everyday purchases entirely effortless. Furthermore, people appreciate the extremely friendly staff and helpful drivers who consistently provide top-notch service, ensuring that all deliveries are managed with professional care. However, some customers also noted occasional issues such as unexpected delivery delays, rare mistakes with delivery addresses, or paperwork and invoice details that were sometimes difficult to read clearly.

What people talk about most

Service

Clients share positive opinions on service, consistently highlighting the friendly, prompt, and efficient... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt arrivals and... See more

Staff

Customers had positive experiences with staff, highlighting their helpful and polite attitude. Reviewers... See more

Order

Reviewers mention positive feedback about order, highlighting that online purchasing is straightforward and... See more

Price

Reviewers highlight positive aspects of price, noting that costs are generally fine, reasonable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Fantastic service from start to finish. Stephen came out quickly to survey my old tank, and the team kept me fully updated throughout. In just a few hours they replaced the tank, serviced... See more

Rated 5 out of 5 stars

I’ve been dealing with Tweeds for some years now for both heating oil and bottled gas. Yesterday was the first time I used them for boiler servicing. I had to specify a timeframe due to work commitm... See more

Rated 5 out of 5 stars

Tweeds is a well established company who have been serving the community for years first class service and excellent quality products coal,wood, outdoor furniture ect.and very friendly people nothing... See more

Rated 5 out of 5 stars

Tweets haven't let me down in fifteen years of oil deliveries. I don't know what else someone would want to know. I've had oil central heating for that whole time, various addresses, and they've be... See more


Company details

  1. #6 of 12 best companies in Heating oil supplier
  2. #7 of 9 best companies in Coal Supplier
  3. #9 of 11 best companies in Gas cylinders supplier
  4. #4 of 6 best companies in Oil change service
  5. #17 of 76 best companies in Outdoor furniture shop

Written by the company

Tweed Fuels are a long established household fuel provider based in Northern Ireland, distributing home heating oil, calor cylinder gas and solid fuel to both domestic and commercial customers. Our newly opened store offers a wide range of home & garden products including outdoor heating appliances, garden accessories, garden furniture, portable gas heaters, fireside accessories and CADAC BBQ's.


Contact info

4.8

Excellent

TrustScore 5 out of 5

199 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(199)

56 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service

Customer service is second to none, Lisa and the other girls couldn't be more helpful.
Very happy with the purchase and the shop is definitely worth a visit.

3 November 2025
Rated 5 out of 5 stars

Tweeds is a well established company…

Tweeds is a well established company who have been serving the community for years first class service and excellent quality products coal,wood, outdoor furniture ect.and very friendly people nothing is to much trouble you can order your coal and they will deliver ASAP.

6 September 2025
Unprompted review
Rated 5 out of 5 stars

Prompt and polite service

Prompt and polite service.
You are only charged for the oil that you buy!
Other companies leave you in credit and when you ask for a refund you don’t get your money back at the price you paid!

3 September 2025
Unprompted review
Rated 5 out of 5 stars

Best supplier

I’ve been getting my oil from tweeds for many years and I can’t fault them. Ordering is simple and delivery pretty prompt.
Definitely recommended

24 May 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look