Tweeds Reviews 

199
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, dependable scheduling, and the highly efficient online ordering process for essential heating products. Consumers often mention that placing orders is completely simple and straightforward, making everyday purchases entirely effortless. Furthermore, people appreciate the extremely friendly staff and helpful drivers who consistently provide top-notch service, ensuring that all deliveries are managed with professional care. However, some customers also noted occasional issues such as unexpected delivery delays, rare mistakes with delivery addresses, or paperwork and invoice details that were sometimes difficult to read clearly.

What people talk about most

Service

Clients share positive opinions on service, consistently highlighting the friendly, prompt, and efficient... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt arrivals and... See more

Staff

Customers had positive experiences with staff, highlighting their helpful and polite attitude. Reviewers... See more

Order

Reviewers mention positive feedback about order, highlighting that online purchasing is straightforward and... See more

Price

Reviewers highlight positive aspects of price, noting that costs are generally fine, reasonable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Fantastic service from start to finish. Stephen came out quickly to survey my old tank, and the team kept me fully updated throughout. In just a few hours they replaced the tank, serviced... See more

Rated 5 out of 5 stars

I’ve been dealing with Tweeds for some years now for both heating oil and bottled gas. Yesterday was the first time I used them for boiler servicing. I had to specify a timeframe due to work commitm... See more

Rated 5 out of 5 stars

Tweeds is a well established company who have been serving the community for years first class service and excellent quality products coal,wood, outdoor furniture ect.and very friendly people nothing... See more

Rated 5 out of 5 stars

Tweets haven't let me down in fifteen years of oil deliveries. I don't know what else someone would want to know. I've had oil central heating for that whole time, various addresses, and they've be... See more


Company details

  1. #6 of 12 best companies in Heating oil supplier
  2. #7 of 9 best companies in Coal Supplier
  3. #9 of 11 best companies in Gas cylinders supplier
  4. #4 of 6 best companies in Oil change service
  5. #17 of 76 best companies in Outdoor furniture shop

Written by the company

Tweed Fuels are a long established household fuel provider based in Northern Ireland, distributing home heating oil, calor cylinder gas and solid fuel to both domestic and commercial customers. Our newly opened store offers a wide range of home & garden products including outdoor heating appliances, garden accessories, garden furniture, portable gas heaters, fireside accessories and CADAC BBQ's.


Contact info

4.8

Excellent

TrustScore 5 out of 5

199 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(199)

56 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service in replacing oil tank

Excellent service in replacing oil tank and installing fire protection panels. Great communication throughout. Very friendly and professional engineer and installers . Transferred the oil in the existing tank, removed and disposed of the old tank while respecting our property. The whole process was very smooth and great attention to detail in installing the fire protection panels.
Would have no hesitation in recommending Tweeds.

19 May 2025
Unprompted review
Rated 5 out of 5 stars

Very reliable!

I've used Tweed's for years. Always prompt and efficient delivery. Very reliable local company.

2 September 2025
Unprompted review
Rated 5 out of 5 stars

Quality service competitive prices

I have had Tweeds as my oil & solid fuel provider for many years. More recently I have purchased garden furniture & had my ancient oil boiler serviced since 2021.

The service is exceptional and responsive to any poor planning on my part. Very good deals on solid fuel & always competitive with oil prices. The quality of the garden furniture is outstanding.

1 August 2025
Unprompted review
Rated 5 out of 5 stars

I’ve been using Tweeds oil company for…

I’ve been using Tweeds oil company for a years now and honestly wouldn’t go anywhere else. They’re always reliable, deliveries are on time, and the service is so friendly. They are super genuine and actually cares about their service and customers. Highly recommend them if you want hassle-free, affordable, trustworthy service. Thank you Tweeds 🙏

29 August 2025
Unprompted review
Rated 5 out of 5 stars

Unbeatable service new oil tank

Unbeatable service new oil tank
Right from the first contact through organising quote and installation the service was second to none
On fitting day the boys arrived on time and had the job done in great time
They were so polite and informed me at all stages
They even painted the required fire board the colour off my fence with some spare paint I had
When they were finished they cleaned up so well you would not even know they had been there
YOU JUST DONT GET THIS SERVICE FROM BIG COMPANIES
would recommend tweeds to everyone
Thanks so much
Rgfs tom kelly

11 August 2025
Unprompted review
Rated 5 out of 5 stars

Superb service in a stressful situation!!

We came back from holiday and discovered we had an oil leak, we contacted Tweeds immediately, as they have been our oil supplier for over 25 years! They came to our assistance very quickly and drained the old tank, removed the old tank, and replaced us with a new bunded tank and refilled it with the drained oil! Their service to us, was superb and they took the pressure of us in a very stressful situation!

21 July 2025
Unprompted review
Rated 1 out of 5 stars

Was supplied with garden chairs and…

Was supplied with garden chairs and when I needed advice later I was told no help available as I wasn’t even recognised as a customer

22 August 2024
Unprompted review
Tweeds logo

Reply from Tweeds

Hi Tim, thanks for your review, we're very sorry to hear that you didn't have a good experience. Unfortunately, we cannot find any record of a sale in your name. To allow us to look into this, please could you email orders@tweeds.co.uk with your order number (this will be an OL number on your invoice), name associated to the order and the order date and we will do our best to assist. Many thanks

Rated 5 out of 5 stars

Why would you go elsewhere?…

I always order my home heating oil from Tweed’s, for my home and my Airbnb business. They have a small tanker which a lot of other companies don’t have and they will price match. If you’ve discovered you’re nearly out of oil they will try their utmost to get to you quickly. They are a small, local company, they tick all the boxes, are pleasant to deal with and efficient. It’s important to me to support a local company. They also have a good selection of garden furniture, so I’d recommend a visit if you’re shopping for garden furniture. Oh…they also deliver gas for cooking and bbq’s and coal. Why would you go elsewhere?

14 June 2025
Unprompted review
Rated 5 out of 5 stars

Tweed Fuels is absolutely top notch

Tweed Fuels is absolutely top notch! Their delivery time is a solid 10/10, always prompt and reliable. Customer service? Another 10/10, friendly, professional, and genuinely helpful. The ordering process is smooth, prices are fair, and they go above and beyond to make sure you are taken care of. You can really tell they value their customers. Highly recommend them for anyone who wants quality service without the hassle.

10 August 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service - oil delivered promptly and always by very polite helpful drivers. Coal delivered promptly and without any fuss or mess.

4 August 2025
Unprompted review

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