Tweeds Reviews 

199
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, dependable scheduling, and the highly efficient online ordering process for essential heating products. Consumers often mention that placing orders is completely simple and straightforward, making everyday purchases entirely effortless. Furthermore, people appreciate the extremely friendly staff and helpful drivers who consistently provide top-notch service, ensuring that all deliveries are managed with professional care. However, some customers also noted occasional issues such as unexpected delivery delays, rare mistakes with delivery addresses, or paperwork and invoice details that were sometimes difficult to read clearly.

What people talk about most

Service

Clients share positive opinions on service, consistently highlighting the friendly, prompt, and efficient... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt arrivals and... See more

Staff

Customers had positive experiences with staff, highlighting their helpful and polite attitude. Reviewers... See more

Order

Reviewers mention positive feedback about order, highlighting that online purchasing is straightforward and... See more

Price

Reviewers highlight positive aspects of price, noting that costs are generally fine, reasonable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Fantastic service from start to finish. Stephen came out quickly to survey my old tank, and the team kept me fully updated throughout. In just a few hours they replaced the tank, serviced... See more

Rated 5 out of 5 stars

I’ve been dealing with Tweeds for some years now for both heating oil and bottled gas. Yesterday was the first time I used them for boiler servicing. I had to specify a timeframe due to work commitm... See more

Rated 5 out of 5 stars

Tweeds is a well established company who have been serving the community for years first class service and excellent quality products coal,wood, outdoor furniture ect.and very friendly people nothing... See more

Rated 5 out of 5 stars

Tweets haven't let me down in fifteen years of oil deliveries. I don't know what else someone would want to know. I've had oil central heating for that whole time, various addresses, and they've be... See more


Company details

  1. #6 of 12 best companies in Heating oil supplier
  2. #7 of 9 best companies in Coal Supplier
  3. #9 of 11 best companies in Gas cylinders supplier
  4. #4 of 6 best companies in Oil change service
  5. #17 of 76 best companies in Outdoor furniture shop

Written by the company

Tweed Fuels are a long established household fuel provider based in Northern Ireland, distributing home heating oil, calor cylinder gas and solid fuel to both domestic and commercial customers. Our newly opened store offers a wide range of home & garden products including outdoor heating appliances, garden accessories, garden furniture, portable gas heaters, fireside accessories and CADAC BBQ's.


Contact info

4.8

Excellent

TrustScore 5 out of 5

199 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.8

All reviews

(199)

56 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always pleased with the service from Tweeds.

Always pleased with the service from Tweeds. The delivery arrives very quickly after ordering. Never been a problem over all the years I have dealt with them.

13 September 2021
Tweeds logo

Reply from Tweeds

Thanks for taking the time to leave such a lovely review. Thanks also for your business throughout the years!

Rated 5 out of 5 stars

Good local company

Always well priced for heating oil, arrive when they say and staff always very friendly and pleasant

12 September 2021
Unprompted review
Tweeds logo

Reply from Tweeds

Thank you for your lovely feedback Ruth!

Rated 5 out of 5 stars

Recent oil delivery

Ordered oil using the online facility, found it good value, easy to use, and oil was delivered promptly. Will be using again.

11 September 2021
Unprompted review
Tweeds logo

Reply from Tweeds

Katie, thank you for choosing Tweeds and for taking the time to leave this great feedback!

Rated 5 out of 5 stars

Our order arrived on time

Our order arrived on time, pricing was reasonable and ordering was easy. Will definitely use again

11 September 2021
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Reply from Tweeds

Thanks for choosing Tweeds and for leaving such kind feedback!

Rated 5 out of 5 stars

very happy with service in tweeds good…

very happy with service in tweeds good quality furniture delivery on time and great after service

10 September 2021
Unprompted review
Tweeds logo

Reply from Tweeds

Thank you for your kind review Denise. We're delighted you are enjoying your Glenarm Bay garden furniture set- would love to see a picture of it all set up in your garden! Thank you for choosing Tweeds!

Rated 5 out of 5 stars

We have been using tweeds fuels for…

We have been using tweeds fuels for more than 10 years, we use their standing order service for saving each week which has been a lifer saver. Very recommended business

10 September 2021
Unprompted review
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Reply from Tweeds

Thank you for your lovely review Hendi and for choosing Tweeds throughout the years!

Rated 5 out of 5 stars

Always competitive on home heating oil…

Always competitive on home heating oil prices. Small tanker for those of us who live down rough country lanes and quick delivery. The showroom of outdoor furniture, bbq’s etc is great and the patio sets are good quality. Would definitely recommend.

10 September 2021
Unprompted review
Tweeds logo

Reply from Tweeds

Thank you for your kind review Michele! Our wee mini tanker does come in handy- especially in the rural areas. Thank you for your lovely comments about our new shop :)

Rated 5 out of 5 stars

Great Service

We were very pleased with the service we received from the staff at Tweeds. Everyone was so pleasant and helpful spending time explaining the merits of different BBQ systems allowing us to make an informed choice.
Thank you

7 September 2021
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Reply from Tweeds

Thank you for your kind review Alison!
We're delighted that you are pleased with your recent purchases and hope that you enjoy both your Cadac BBQ and new garden furniture for many years to come :)

Rated 5 out of 5 stars

Staff always helpful

Staff always helpful! Efficient fast service and delivery. Im so glad this company is close by.

30 August 2021
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Reply from Tweeds

Thank you for this lovely review Lisa and thank you for choosing Tweeds!

Rated 5 out of 5 stars

Very helpful

Very helpful, great services

30 August 2021
Unprompted review
Tweeds logo

Reply from Tweeds

Thanks for your kind review Gemma!

Rated 5 out of 5 stars

Very friendly staff and fast delivery…

Very friendly staff and fast delivery of garden furniture. Will definetly be back to the showroom for another look around.

30 August 2021
Unprompted review
Tweeds logo

Reply from Tweeds

Thanks for your lovely review Andrew! Delighted that you are getting to enjoy your garden furniture!

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