Cheers to Twentyeight Health! I always had a wonderful experience throughout the years. Their team communicates clearly and responds quickly whenever I have questions. Thanks to Ana, Maria, and Marilu... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
finding a telehealth doc that would accept my insurance was so hard till i heard about twentyeight health, i love that i can make appointments over the phone and not worry about going into a clinic fo... See more
Company replied
I never heard about Twentyeight Health until I needed it! I really didn’t think I could easily get reproductive care at my fingertips, but I can. Ms. Shelby Hughes, NP, has made my experience using th... See more
Company replied
Twentyeight Health has been my go-to supplier for contraceptives for years. They always resolve any issues or questions in a timely manner, and I’ve never gone without a prescription, even when my ins... See more
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Company details
Written by the company
High-quality, discreet, hassle-free healthcare. We prescribe & discreetly deliver birth control, herpes treatment, & the morning after pill. Doctors will answer your questions and provide ongoing care. We partner with US-licensed doctors who use their extensive experience in women’s health to give you the best care in a judgement-free environment. Affordable & accessible, always. Now accepting Medicaid in many states!
Contact info
330 E 38th Street, 10016, New York, United States
- 929-352-0060
- contact@twentyeighthealth.com
- twentyeighthealth.com
4.5
Excellent
992 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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I’ve been using twentyeight for years…
I’ve been using twentyeight for years and have always had good experiences. I recently had an issue with my prescription processing, and Loella with the support team fixed it immediately.
8 May 2026
Unprompted review
Reply from Twentyeight Health
Hi Jocelyn,
Thank you for sharing your experience. We're so happy to hear Loella was able to help when you ran into a slight hiccup.
We know accessing care online should feel simple and supportive, and we're really happy to hear that's been your experience. Thanks again for being part of Twentyeight Health — we're here whenever you need us.
Sincerely,
Kelsey (she/her)
I love twentyeight health!
They are always on top of my deliveries and very kind and understanding when I need changes or help with my orders! Customer service is definitely top tier
30 April 2026
Unprompted review
Reply from Twentyeight Health
Hi Malaena,
Thanks so much for your kind words — we’re so happy to hear our Care Team has been able to help.
Our goal is to make it easier to access women’s healthcare online, and it means a lot to hear when we’re getting it right. We're grateful to have you with us and always here if you need support.
Sincerely,
Kelsey (she/her)
Customer Service is Excellent!
I have been using Twentyeight Health for years and they have been nothing short of amazing. They are always prompt in their communications regarding my prescriptions and are always eager to help. If I have a question or need assistance, I always get an emailed reply within a couple of hours. The last customer service agent I spoke with, Valeria, was super helpful and kind.
In short, I highly recommend Twentyeight Health. You can tell they care about their customers which is rare these days.
4 May 2026
Unprompted review
Reply from Twentyeight Health
Hi Megan,
Thank you so much for taking the time to share your experience. We're really glad to hear that Valeria from our Customer Care Team was able to help and make things easier for you.
At Twentyeight Health, we’re always working to make women’s healthcare more accessible and convenient, whether that’s birth control, urgent care, or just getting quick support from a provider online.
We’re grateful to have you as part of our community and are always here if you need anything.
Sincerely,
Kelsey (she/her)
The entire team at Twentyeight Health…
The entire team at Twentyeight Health has always been incredibly easy to work with and makes the process of accessing birth control super easy and convenient! Recently I had an issue with my insurance and I sent an email and Hannah was so quick to respond and sort out the entire thing and my birth control was in the mail on the way to my house about a day later. 10/10 stars for Hannah and everyone at Twentyeight Health!!
27 April 2026
Unprompted review
Reply from Twentyeight Health
Hi Molly,
Thank you for sharing your experience. We're so happy to hear Hannah was able to help when you ran into a slight hiccup.
We know accessing care online should feel simple and supportive, and we're really happy to hear that's been your experience. Thanks again for being part of Twentyeight Health — we're here whenever you need us.
Sincerely,
Kelsey (she/her)
Everyone is so accommodating and nice
I have always had a great experience with twentyeight health! The one star reviews must be written by people who don’t know how this company works. I highly recommend! Hannah was lovely to work with and great at communicating.
4 May 2026
Unprompted review
Reply from Twentyeight Health
Hi Audrey,
Thanks so much for your kind words — we’re so happy to hear Hannah was able to help.
Our goal is to make it easier to access women’s healthcare online, and it means a lot to hear when we’re getting it right. We're grateful to have you with us and always here if you need support.
Sincerely,
Kelsey (she/her)
Great service!
Fast, easy, responsive! Also very responsive by email which makes it easy if you work during the day. Loella was the best!
27 April 2026
Unprompted review
Reply from Twentyeight Health
Hi Michelle,
Thank you for sharing your experience. We're so happy to hear Loella was able to help.
We know accessing care online should feel simple and supportive, and we're really happy to hear that's been your experience. Thanks again for being part of Twentyeight Health — we're here whenever you need us.
Sincerely,
Kelsey (she/her)
Thank you for such great service!
Twenty-eight Health has been the best provider for as long as I've been a member. Recently, I had an unusual issue with deliveries, and Marilu was so incredibly helpful in doing everything she could to get it resolved. She messaged me frequently with updates and clear communication, and we got the issue figured out. Twentyeight Health really does care about its patients, and they really go above and beyond in customer service.
30 April 2026
Unprompted review
Reply from Twentyeight Health
Hi there,
Thank you for sharing your experience. We're so happy to hear Marilu was able to help when you ran into a slight hiccup.
We know accessing care online should feel simple and supportive, and we're really happy to hear that's been your experience. Thanks again for being part of Twentyeight Health — we're here whenever you need us.
Sincerely,
Kelsey (she/her)
Great communication and it was super…
Great communication and it was super easy to get my account set up. Marilu was great in assisting with any questions. I highly recommend!! Lots of great options for your sexual health.
18 April 2026
Unprompted review
Reply from Twentyeight Health
Hi Sophia,
Thank you for sharing your experience. We're so happy to hear Marilu was able to help.
We know accessing care online should feel simple and supportive, and we're really happy to hear that's been your experience. Thanks again for being part of Twentyeight Health — we're here whenever you need us.
Sincerely,
Kelsey (she/her)
BEWARE - ALWAYS UPPING PRICE
BEWARE
Scam-y. Watch your monthly fee withdrawals. Continuously upping prices. I’ve used this service for years - and I regret trusting them with my medical information. Selling their patients away for the almighty dollar. Look at this service’s history, legalities and buy-out. Went from $0 to $20 A MONTH now all with no changes made by the patient. Just sketchy corporate back end changes.
29 April 2026
Unprompted review
Reply from Twentyeight Health
Hi Sam — thank you for sharing this. I’m really sorry this has been your experience, especially after using us for so long.
I want to clarify a couple of things. This is only the second time we’ve updated pricing in nearly seven years. These changes reflect a shift toward more comprehensive, provider-led care — including messaging with licensed providers, treatment for additional conditions (like UTIs, yeast infections, and skincare), and ongoing support beyond a one-time prescription.
We kept our $0 membership for self-pay and out-of-network users for several years, and have since focused on expanding in-network coverage — including Medicaid — to help more patients access $0/month care.
We understand that any change in cost can be frustrating. Our goal has been to balance affordability with being able to offer real, ongoing clinical care.
If you’re open to it, we’re here to help — we can review your account and make sure everything looks right.
Thank you again for calling this out.
Sincerely,
Kelsey (she/her)
best telehealth service
finding a telehealth doc that would accept my insurance was so hard till i heard about twentyeight health, i love that i can make appointments over the phone and not worry about going into a clinic for birth control. its easy to sign up and book consultations as well as i get my packages delivered discreetly and fast. my doc is dr.alejandra moscoso shes very friendly and attentive, always answers questions and offers good information when needed.
29 April 2026
Unprompted review
Reply from Twentyeight Health
Hi Nayeli,
Thank you so much for taking the time to share your experience. We're really glad to hear that Dr. Moscoso from our Provider Team was able to help and make things easier for you.
At Twentyeight Health, we’re always working to make women’s healthcare more accessible and convenient, whether that’s birth control, urgent care, or just getting quick support from a provider online.
We’re grateful to have you as part of our community and are always here if you need anything.
Sincerely,
Kelsey (she/her)
Best site for my needs ive found and…
Best site for my needs ive found and ill be using them as long as im able, they take my insurance and always respond fast to messages baby lyn was amazing and helped me alot
28 April 2026
Unprompted review
Reply from Twentyeight Health
Hi Lindsay,
Thank you for sharing your experience. We're so happy to hear Baby Lyn was able to help.
We know accessing care online should feel simple and supportive, and we're really happy to hear that's been your experience. Thanks again for being part of Twentyeight Health — we're here whenever you need us.
Sincerely,
Kelsey (she/her)
Shelby Hughes is the best
Shelby Hughes is the best! She listened to my concerns and was able to get me the best medication for my needs. Twentyeight Health also takes my insurance so the visit and medication are both covered. But the greatest benefit is that the medication ships quickly.
25 April 2026
Unprompted review
Reply from Twentyeight Health
Hi Chelsea,
Thank you so much for taking the time to share your experience. We're really glad to hear that NP Hughes from our Provider Team was able to help and make things easier for you.
At Twentyeight Health, we’re always working to make women’s healthcare more accessible and convenient, whether that’s birth control, urgent care, or just getting quick support from a provider online.
We’re grateful to have you as part of our community and are always here if you need anything.
Sincerely,
Kelsey (she/her)
Quick and easy birth control
I can get the birth control I need quick and easy, which is important as the state I live in the Gynos are aboit 9 months out for taking appointments as they are more interested in obstetrics patients. The customer service team is always quick to respond and resolve any issues. My experience has been great!
15 April 2026
Unprompted review
Reply from Twentyeight Health
Hi Tayja,
Thank you for sharing your experience.
We know accessing care online should feel simple and supportive, and we're really happy to hear that's been your experience. Thanks again for being part of Twentyeight Health — we're here whenever you need us.
Sincerely,
Kelsey (she/her)
I have been using twentyeight for years…
I have been using twentyeight for years now. Love the service and if you need anything, customer service is very responsive. Clear was very helpful and kind when I had questions about adding a second product.
Highly recommend
23 April 2026
Unprompted review
Reply from Twentyeight Health
Hi Jennifer,
Thank you for sharing your experience. We're so happy to hear Clear was able to help.
We know accessing care online should feel simple and supportive, and we're really happy to hear that's been your experience. Thanks again for being part of Twentyeight Health — we're here whenever you need us.
Sincerely,
Kelsey (she/her)
Clear was amazing 10/10 would recommend…
Clear was amazing 10/10 would recommend to anyone
23 April 2026
Unprompted review
Reply from Twentyeight Health
Hi Marie,
Thanks so much for your kind words — we’re so happy to hear Clear was able to help.
Our goal is to make it easier to access women’s healthcare online, and it means a lot to hear when we’re getting it right. We're grateful to have you with us and always here if you need support.
Sincerely,
Kelsey (she/her)
Twentyeight Health = My Health
I never heard about Twentyeight Health until I needed it! I really didn’t think I could easily get reproductive care at my fingertips, but I can. Ms. Shelby Hughes, NP, has made my experience using this program a breeze. She is so understanding, pleasant, and efficient. Thank you 28 Health!
20 April 2026
Unprompted review
Reply from Twentyeight Health
Hi Brianna,
Thank you so much for taking the time to share your experience. We're really glad to hear that NP Hughes from our Provider Team was able to help and make things easier for you.
At Twentyeight Health, we’re always working to make women’s healthcare more accessible and convenient, whether that’s birth control, urgent care, or just getting quick support from a provider online.
We’re grateful to have you as part of our community and are always here if you need anything.
Sincerely,
Kelsey (she/her)
not one bad thing to say
not one bad thing to say. they make me feel SO appreciated. all of the doctors and nurses reply to my messages in a timely manner, and customer support always gives me the fastest responses. i don’t have to pay out of pocket for my prescription, my insurance covers it.
would reccomend twenty eight health to anyone! they even send me amazon gift cards as a surprise every once in a while :)
21 April 2026
Unprompted review
Reply from Twentyeight Health
Hi Natalie,
Thank you so much for taking the time to share your experience. We're really glad to hear that our Team was able to help and make things easier for you.
At Twentyeight Health, we’re always working to make women’s healthcare more accessible and convenient, whether that’s birth control, urgent care, or just getting quick support from a provider online.
We’re grateful to have you as part of our community and are always here if you need anything.
Sincerely,
Kelsey (she/her)
Super convenient and friendly
Super convenient and friendly. I had a video appointment with Emily Smith on a Monday and my birth control was delivered that same Friday, 3 days before expected. Marilu was very helpful!
12 April 2026
Unprompted review
Reply from Twentyeight Health
Hi there,
Thank you so much for taking the time to share your experience. We're really glad to hear that your provider and Bri from our Customer Care Team were able to help and make things easier for you.
At Twentyeight Health, we’re always working to make women’s healthcare more accessible and convenient, whether that’s birth control, urgent care, or just getting quick support from a provider online.
We’re grateful to have you as part of our community and are always here if you need anything.
Sincerely,
Kelsey (she/her)
Thank you Loella for assisting me
Thank you Loella for assisting me! I love twenty eight Health!
17 April 2026
Unprompted review
Reply from Twentyeight Health
Hi Tee Tee,
Thanks so much for your kind words — we’re so happy to hear Loella was able to help.
Our goal is to make it easier to access women’s healthcare online, and it means a lot to hear when we’re getting it right. We're grateful to have you with us and always here if you need support.
Sincerely,
Kelsey (she/her)
I have been using Twentyeight Health…
I have been using Twentyeight Health for years now, and my experience has been nothing but amazing! Recently some changes happened and Valeria and the whole team were so helpful and communicative helping me through the process!
20 April 2026
Unprompted review
Reply from Twentyeight Health
Hi Lindsay,
Thank you for sharing your experience. We're really glad to hear that Valeria from our Customer Care Team was able to help and make things easier for you.
We know accessing care online should feel simple and supportive, and we're really happy to hear that's been your experience. Thanks again for being part of Twentyeight Health — we're here whenever you need us.
Sincerely,
Kelsey (she/her)
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