Twillmkt Reviews 

98
•
TrustScore 1.5 out of 5

1.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Thieves. They have a standard response every time you ask them anything. Don’t be a fool please, you will not receive what you ordered, nor are you going to get your money back.

Rated 1 out of 5 stars

HORRIBLE Company! I placed an order and followed up Re: shipping. They said package was delivered and provided usps tracking number. The delivery confirmation showed the wrong address, not the ship... See more

Rated 2 out of 5 stars

I have received some nice items from this merchant and have been ordering pieces from them for about a year and a half. However, the turn around time to receive your items is about 2 months or longer... See more

Rated 3 out of 5 stars

Slowest Shipping ever!!! been waiting for over 1 month and still haven't received my items! Buyer Beware!!! Update 5/9/21 Package Finally Came 2 days ago after waiting about 8 weeks. Quality of th... See more

1.6

Bad

TrustScore 1.5 out of 5

98 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.6

All reviews

(98)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Thieves

Thieves. They have a standard response every time you ask them anything. Don’t be a fool please, you will not receive what you ordered, nor are you going to get your money back.

1 March 2024
Unprompted review
Rated 1 out of 5 stars

I ordered a pair of jeans from this…

I ordered a pair of jeans from this website in january. We are on month 7 of the year and I have yet to receive them. I have emailed them over time and all I have been getting back is an email saying they will update me. Very unprofessional do not order from here.

15 July 2024
Unprompted review
Rated 1 out of 5 stars

Ordered Hoodie

Ordered Hoodie, never came. They still email me half a year later the same copy/paste emails. no help.

1 January 2024
Unprompted review
Rated 2 out of 5 stars

I have received some nice items from…

I have received some nice items from this merchant and have been ordering pieces from them for about a year and a half. However, the turn around time to receive your items is about 2 months or longer and the customer service sucks. I ordered 2 pairs of stacked jeans from them January 2nd and I still don’t have those items nor do I have a refund. They are unprofessional and inconsiderate. It’s truly a disappointment because the quality of the merchandise is great but I can no longer support this business.

2 January 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT SHOP AT THIS STORE!

DO NOT SHOP AT THIS STORE!! They sent me the wrong size pants. I am assuming on purpose so they could steal my money. I purchased last Nov (2023) and they sent a size to large. I went through the return policy and shipped the pants back. They WILL NOT return my money or ship me new pants. I have contacted them for months. I get the same lying response that they are "going to check with their UPS team and get back to me." Not only do they NOT get back to me, but every time I approach them it is the same lie. THEY ARE THIEVES! SHOP ELSEWHERE!

28 March 2024
Unprompted review
Rated 2 out of 5 stars

BEWARE THIS IS A DROP SHIPPING WEBSITE

only reason i’m giving them a two is because the jeans actually came and look great. shipping is a nightmare you’re left in the dark for two months no updates. download the shop app however and it will tell you it’s coming from china. it’s not even produced by them it’s another company 11kn. this is a drop shipping website and anyone who buys from here just know you’re getting scammed and it’s best to go the source. only reason it takes so long is because of the drop shipping product. overall not worth the two months but everyone who hasn’t got their package just wait they eventually do ship out after two months.

31 January 2024
Unprompted review
Rated 1 out of 5 stars

This is definitely a scam

This is definitely a scam… and I had to find out this way by searching the company online. Luckily I ordered through my credit card company so I should be able to dispute the transaction. I ordered a SWEATER the beginning of December…. It is now almost end of January and all I have gotten was shipping info from the website not an actual usps tracking number. What a joke

9 December 2023
Unprompted review
Rated 1 out of 5 stars

I ordered 2 pairs of pants from them 2…

I ordered 2 pairs of pants from them 2 months ago and they still not have came in. They completely lie in their marketing saying that it only will take 7 to 10 business days. I have tried to ask for a refund multiple times but they always say its too late the package is already shipped out when it has been saying "pending" for the past month

13 December 2023
Unprompted review
Rated 1 out of 5 stars

BIG SCAM

FRAUD...Basically the tracking number provided
is used for scam. It says unavailable for delivery due to wrong address. Then it takes you to a website
that looks a lot like usps to make you enter your card info. I used that tracking and reached out to usps and they confirmed its a SCAM big scam DON'T BUY ANYTHING FROM this website.

27 November 2023
Unprompted review
Rated 1 out of 5 stars

Bunch of Frauds

I ordered a pair of cargos on September 7th and the only thing I have to show for it is an order confirmation. It's November 29th and I still have yet to receive any new information regarding shipping. I've sent a number of emails asking about my order and have yet to get any clear information, just a bunch of "Oh no! I'll check in with my team and get back to you" (I first emailed them about this on November 7). DO NOT ORDER FROM THESE FRAUDS!!!

29 November 2023
Unprompted review
Rated 1 out of 5 stars

Horrible service

Horrible service. Took several months to get my items (ordered for a trip in August just received it in November). Reached out to them several times with no response, no apology, updates or anything to rectify the situation.

27 November 2023
Unprompted review
Rated 1 out of 5 stars

45 days to get item, they lie, don't shop with them

Placed an order on October 8, 2023, and just received it on November 22, 2023. We reached out several times since the order said pending for over a month and a half. Got form responses and what seemed to be a fake shipping number. It wasn't until I started a dispute with my credit card they seemed to actually ship the item. In their dispute response, they threatened us if we kept the item without paying. Do not shop from this company, they lie over and over.

7 October 2023
Unprompted review
Rated 1 out of 5 stars

0 stars

0 stars - order never shipped. Got conned out of 170 dollars

6 November 2023
Unprompted review
Rated 1 out of 5 stars

Do Not Order from Twillmkt

My son ordered 1.5 months ago and nothing has shipped. Company says it's waiting for "USPS to scan the package". What a joke! The tracking info they give you is for THEIR website only. If you enter the tracking number on the USPS website, it says it's NOT a USPS tracking number. Please don't order from this company. I'll be contacting the BBB and my credit card company.

22 September 2023
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look