TW Mortgages Reviews 

53
TrustScore 5 out of 5

4.8

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Rated 4 out of 5 stars

Responsive and efficient. Happy with the offer received.

Rated 5 out of 5 stars

William Tate was extremely helpful and patient with us being nervous first time buyers. He always made sure he was available when it was most convenient for us. He went above and beyond to find us the... See more

Rated 5 out of 5 stars

Will was really helpful in explaining to us what we needed to do, as first time buyers we were slightly confused by what can be a daunting process, but William was always available to answer our quest... See more

Company replied

Rated 5 out of 5 stars

Jess went above and beyond finding me the perfect mortgage. I had other advisers who said they couldn’t help with my complicated situation of being self employed. Jess never saw that as in issue and g... See more

Company replied

Company details

  1. Mortgage broker

Written by the company

We offer a fee-free mortgage advice service. What that means is that, unlike many other brokers we do not charge a fee for our service to you at all. "How do you get paid?" is normally the next question people ask. Like all mortgage brokers, we get paid commission by the lender when your mortgage completes. Don't worry though, you won't pay a single penny more by going through us than if you got a mortgage direct from the lender.


Contact info

4.8

Excellent

TrustScore 5 out of 5

53 reviews

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4.8

All reviews

(53)

1 review in the last 12 months

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Rated 5 out of 5 stars

Would recommend

Helped me secure the mortgage I needed and guided me through the process. Appreciated the support and straightforward approach.

17 July 2025
Rated 5 out of 5 stars

Great service all round

As a first time buyer, Will made my mortgage process straightforward and put my mind at ease by being friendly and down to earth. He found me a great rate and was very efficient and responsive to any queries. Would recommend!

5 November 2024
Rated 5 out of 5 stars

Will at TW Mortgages was really helpful…

Will at TW Mortgages was really helpful after I contacted him at short notice for help with my mortgage for a property move. He advised on a recommended way forward and he kept in touch throughout the process and responded to queries quickly. Would definitely recommend, thanks Will!

8 August 2024
Rated 5 out of 5 stars

Excellent mortgage advisor

William is an excellent mortgage advisor. Knowledgeable, helpful and an excellent communicator. When we had a complication in the process, he talked us through the options step by step and we were able to make informed decisions about what next steps to take. We highly recommend William!

1 April 2024
Unprompted review
TW Mortgages logo

Reply from TW Mortgages

Thanks very much for your very nice review! I'm glad I was able to help you with your purchase and I hope all goes well with the next steps :-)

Rated 5 out of 5 stars

Thank You Will

Thank You Will, TW Mortgages. I was fully aware of all the stages of getting my Mortgage, without being rushed or hassled. I change details a few times and, Will, was nothing but professional and very helpful.
I would recommend TW to anyone who is looking for a mortgage.
Sarah, Frome in Somerset.

23 November 2023
Rated 5 out of 5 stars

Brilliant service

We got in touch with Will on the recommendation of a friend and were really glad we did. He made the whole process feel very easy, despite the chaos of the 2023 mortgage market! Will is knowledgable and friendly and communication was great throughout. Would definitely recommend!

1 August 2023
Unprompted review
Rated 5 out of 5 stars

Exceptional service!

Will helped us get a mortgage for the purchase of our first house. We had some unique circumstances and were unsure whether we’d be able to secure a mortgage. However, Will was incredibly helpful and selected the providers that would most likely fit our requirements. He made the process incredibly easy and was very helpful at answering questions and offering advice. We received our mortgage offer shortly after submitting which was a pleasant surprise, and all down to Will’s hard work! We’d recommend him to anyone looking for a mortgage.

20 March 2023
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

Will from TW Mortgages arranged the mortgage on our first house purchase - we came to him after a few disappointing experiences with mortgage advisors based in some of the estate agents in town.

As first time buyers he helped guide us through the mortgage selection and application process from start to finish. He was always available via phone or email and responded quickly to any enquiries we may have had. His communication skills are excellent and he helped us to understand some of the more complex procedures and requirements of each application stage - highly recommended.

5 July 2022
Unprompted review
Rated 5 out of 5 stars

Will was extremely helpful throughout…

Will was extremely helpful throughout the whole application process. We went in to the world of mortgages pretty clueless about it all and felt at ease after the first call we had. Highly recommended!

12 April 2022
Rated 5 out of 5 stars

Highly recommended

TW Mortgages (and specifically Will) supported us through all aspects of our mortgage application. Will was always ready and able to answer all our (many!) questions and never left us out of the loop or unsure of next steps. My wife and I would definitely recommend TW Mortgages.

15 February 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Will did a fantastic job at advising and securing a mortgage for me, a first time buyer. He was friendly, clear and highly professional at all stages at the process. I had an unusual situation to navigae and he went out of his way to research and relay solutions for me. Highly recommend.

11 December 2021
Unprompted review
TW Mortgages logo

Reply from TW Mortgages

Thank you very much for your kind words. So glad the process proved straightforward and it was a pleasure working with you. Good luck with the new property.

Thanks again.

Rated 5 out of 5 stars

Both Will and Anna found us an…

Both Will and Anna found us an excellent deal on our mortgage, kept us up to date with progress and answered any queries we had, will definitely be contacting them again in the future and would highly recommend them, many thanks to you both.

19 August 2021
TW Mortgages logo

Reply from TW Mortgages

Thank you very much for this review, Lee. Much appreciated and hope everything goes through smoothly.

Rated 5 out of 5 stars

Brilliant from start to finish

Brilliant from start to finish.

Will and Anna helped us secure a great rate on our first mortgage, going above and beyond with advice and information. As a first time buyer, there's an awful lot to think about, but the stress and hassle has been completely avoided. To the extent we've wondered what all this "buying a house stress" was all about!

Would highly recommend, and will be back in the future.

Thanks again!

12 August 2021
Unprompted review
TW Mortgages logo

Reply from TW Mortgages

Thank you very much for your review. It was a pleasure working with you and good luck with the rest of the process.

Rated 5 out of 5 stars

An easy recommend!

As a first time buyer I had very little experience on how to even begin the process but Will made it incredibly easy and straightforward. All of my questions and concerns were answered quickly and effectively.

28 June 2021
Unprompted review

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