2&4 Pets Reviews 45

TrustScore 4.5 out of 5

4.6

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Rated 4 out of 5 stars

The jacket took a fairly long time to arrive but once it did, I found the quality to be very good. The legs on the jacket are probably a little long for my little dashie but otherwise a great product.... See more

Rated 5 out of 5 stars

Definitely my new favourite dog brand! Such well thought out pieces that are functional and adorable with quality fabrics. As a fabric technologist I’m so impressed with the construction of the garmen... See more

Company replied

Rated 5 out of 5 stars

Over a week ago I purchased two items from 2&4 pets; both of them of high quality and above all my dog appreciates the comfort of his backpack 🎒 including his new pullover. The products have proved t... See more

Rated 5 out of 5 stars

This shopping experience has been incredible and smooth. I had a few questions about the sizes of the items I wanted to buy so I messaged them on Instagram. They were incredibly responsive and helpf... See more

Company replied

Company details

  1. Pet shop

Written by the company

A curated multi-brand store by the '2-legged ' for the '4-legged '. Explore our wide selection of exquisite and rare styles from around the world, specially chosen for your four-legged companions. Find unique and high-quality products to pamper and enhance the lives of your pets.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

45 reviews

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Replied to 100% of negative reviews

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Rated 4 out of 5 stars

Happy with the product

Happy with the product, unfortunately it arrived later than expected as I paid for faster shipping

20 April 2025
2&4 Pets logo

Reply from 2&4 Pets

Hi Robbi,

thanks so much for your review and we are so glad to hear you are happy with the product! 💕

Regarding the delivery, we dispatched your order on the next working day with 'Royal Mail Tracked 24™' service, as you can see from the tracking code we sent you, there is a full delivery history and name of the service used. Hope this explains things! Looking forward to seeing you again.

Ps. If in the future you need a product to delivery by a certain date, do leave us a quick note at check out! 😊

Best regards, Hollie - 2&4 Pets 🐶

Rated 5 out of 5 stars

A great little company

A great little company - selling some fantastic and stylish items at competitive prices with great customer service (even with a warehouse changeover it was still dispatched earlier than I was anticipating).
Will definitely be back for more!

20 April 2025
2&4 Pets logo

Reply from 2&4 Pets

Thank you so much!

Rated 3 out of 5 stars

Lovely but ……and it’s…

Loved look of recovery collar and it’s beautifully made but it’s too small for our whippet x Bedlington (14kg and long) Got small as neck size ok but it’s no good. Bigger may be better but don’t think it will stop him licking wound after the ✂️
Too late to return as op was cancelled twice! Trad collar of shame too big and slides over his head ….. onsie only option left.

19 March 2025
2&4 Pets logo

Reply from 2&4 Pets

Thank you so much for sharing your experience with us! We’re truly sorry to hear that the recovery collar wasn’t the right fit for your whippet x Bedlington. We completely understand how difficult it can be to find a suitable collar for breeds with such a unique body shape — long, slender bodies combined with small, delicate necks can make sizing particularly tricky.

While we provide detailed dimensions on our product page to help guide choices, we appreciate that it’s not always easy to predict how a product will perform for a special breed like yours.

In cases like this, some customers have found combining a soft recovery collar with a traditional plastic cone helps — using the soft collar as a comfortable cushion while relying on the plastic cone’s length for better wound protection.

Thank you again for your thoughtful feedback. It’s really valuable to us, and we hope your pup had a smooth and speedy recovery! 💛

Warm wishes,
The 2&4 Pets Team

Rated 5 out of 5 stars

Fantastic selection of good looking and highly functional dog accessories

Absolutely love all the bits I’ve bought from 2&4 pets- it’s all been Icandor and I find that the brand is well thought out, cosmetically pleasing and highly functional- if you have a small(ish) dog I cannot recommend the harness, dumpling bag and rucksack highly enough, a pleasure to use, the rucksack is just fantastic ( I have bigger dogs that I walk for miles and the little one has bad knees so he can hop in and out on longer walks or when it’s raining. Amazing customer service. I look forward to shopping with them again.

12 March 2025
Rated 5 out of 5 stars

wide variety of styles, excellent quality, and great service

I’ve always had a hard time finding the right clothes for my dogs, worrying about material and sizing issues. But here, I can get quick answers to all my concerns. I bought some jumpsuits and pullovers, and every single piece is amazing! I even gifted some to my friends, and they love them too. Now, I no longer have to worry about my dogs not having the right clothes to stay warm when the weather changes!

4 February 2025
Unprompted review
Rated 5 out of 5 stars

Mixy

It is my first time to have a puppy and I was always worry about the day in winter if is too cold for her. I bought a clothe for my puppy and the knit is in a good quality. I found my puppy was very happy to have a clothe and I would buy more stuffs of this brand next.

9 February 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant!

Love this underbelly coat. Great for small dogs with very short legs who always end up covered in mud. Perfect for our little daschound cross and doesn’t restrict movement. So glad I found out about them. No problem with ordering and delivery. Maybe some darker colour choices would be good.

26 January 2025
Rated 5 out of 5 stars

Seriously awesome experience

Wonderful jumper onesies.
We needed help with sizing. Experts.
They fit perfectly. Quality. Thoughtfully made to make minor adjustments. Soft as can be. Heading to the site to buy more now that I know.

30 January 2025
Rated 5 out of 5 stars

My recent purchase -

Over a week ago I purchased two items from 2&4 pets; both of them of high quality and above all my dog appreciates the comfort of his backpack 🎒 including his new pullover. The products have proved to be a showstopper wherever we go. They are not cheap but on the other hand we get quality and comfort. We just love 2&4 for bringing such products into the pet market. I’m just waiting to see if they can introduce a good dog pushchair…wait and see 🫶🫶

27 November 2024

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