The price was great but communication not so great. The tyre tracking info not provided and the delivery man just left it on the front porch without a signature.
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Good product, quick delivery. Unfortunately, courier delivered tyres to a wrong address - was at home, no delivery, no email notification of delivery or update! Receiver came to inform me on the 3rd... See more
Excellent website and great prices. Did have a minor issue with delivery of the 2 tyres, they got separated and were delivered 5 days apart Otherwise all good.
Delivery was very quick and price was good. Would be 5 stars if price was cheaper and if delivery notification had been given before the day of delivery.
Company details
- #23 of 24 best companies in Tyre shop
About Tyreleader.co.uk
Written by the company
Since our establishment in 2016, we have become a leading player in the European online tyre market. This success is based on the trust of many professionals and the preference of hundreds of thousands of consumers. Our reputation is built on three pillars: rigor, excellence, and competitive pricing.
Our expert teams are committed to offering you an exceptional customer experience, supported by efficient logistics and optimized processes, ensuring maximum satisfaction with every purchase.
Our commitment? To consistently offer you the best prices on the market. For your tyre needs, choose excellence and reliability by choosing our company.
Our expert teams are committed to offering you an exceptional customer experience, supported by efficient logistics and optimized processes, ensuring maximum satisfaction with every purchase.
Our commitment? To consistently offer you the best prices on the market. For your tyre needs, choose excellence and reliability by choosing our company.
Contact info
4.2
Great
29k reviews
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Very quick and good service tyre…
Very quick and good service tyre arrived on time well packed
Would use them again
16 June 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Do not use!!!!
This company is a run by automated AI bots and clueless staff.
Ordered 4 tyres, they only sent 3. Had to wait over 4 weeks for a refund of the 4th tyre.
Received zero apology, and made it sound like I should be lucky that I received a refund at all?
Very odd company. Would not recommended what so ever. Avoid.
14 May 2026
Unprompted review
Reply from Tyreleader.co.uk
We’re sorry to read about the experience you describe. Orders can sometimes be split into several parcels due to transport constraints, but the delay you report for the missing tyre, together with the lack of apology and communication, is clearly not the level of service we aim to provide.
Thank you for taking the time to share this feedback now that the matter has been resolved. Remarks like yours are taken seriously and used to improve both our follow-up and the way we communicate with customers.
Good prices and I bought the same tyres…
Good prices and I bought the same tyres I had last time
12 June 2026
Currently returning a pair of defective…
Expect if there’s anything wrong with your order from Tyreleader that it will be a draining uphill battle the whole way to get the defective tyres returned and refunded.
So far I am starting the 4th week since informing Tyreleader of the defective tyres that didn’t hold air. It took a full week of emailing just for them to accept the return and arranged a courier.
The courier came two weeks ago with overnight delivery labels yet Tyreleader are claiming they are still awaiting the tyres. First they said neither had arrived, then shortly after that the same day they said they investigated and realised one had arrived, two days later and they are still claiming they are still awaiting the second one. Maybe they lost it in there warehouse since they didn’t realise when the first arrived until they investigated? Both were sent together two weeks ago with overnight, they should be chasing their courier or be double checking their warehouse why everything is taking so long.
Everything in this process is dreadfully slow, poorly organised and after weeks of back and fourth I’m still awaiting a refund.
21 June 2026
Unprompted review
Reply from Tyreleader.co.uk
We are sorry to read about this experience and fully understand your frustration after several weeks of back-and-forth.
As you have already opened a case, we will ask our service après-vente to prioritise your claim internally and to recheck both the warehouse records and the carrier tracking regarding the second tyre. The delays and inconsistent updates you describe are probably not acceptable, and your feedback is being taken seriously.
Once the return status has been fully clarified by our team, your case can be processed as quickly as possible. Thank you for highlighting this, as it helps us improve our follow-up and organisation.
Good quality tyres at a good price
Good quality tyres at a good price, with fast delivery. The vehicle owner is very happy with the purchase.
12 June 2026
The tyres are amazing and the service…
The tyres are amazing and the service was excellent. Really good value for money.
18 June 2026
Great price and prompt delivery
Great price and prompt delivery. Tyres are dated this month 👌
10 June 2026
Fantastic tyre and fantastic service
Fantastic tyre and fantastic service. Cheaper than the garages. Especially for a tyre that is hard to source.
8 June 2026
Taking ages to dispatch the item
Taking ages to dispatch the item, literally 2 weeks and still not yet been dispatched.
27 May 2026
Reply from Tyreleader.co.uk
We’re sorry to hear about this unusually long dispatch delay. A two-week wait without dispatch is understandably frustrating.
As you have already contacted our customer service team, we will prioritize your request internally so it can be reviewed and handled as quickly as possible. Thank you for your patience and for bringing this to our attention.
Trouble free, prompt and good value
First time of ordering after an alternative supplier delivered the wrong tyres (I needed acoustic for a Tesla S). On line process straightforward, price below other suppliers and delivered promptly to a garage selected from a drop down list. The fitting garage was also very good - lady mechanics and, as I would expect of the fairer gender, very conscientious and helpful.
12 June 2026
Very easy ordering..
4 June 2026
Unprompted review
Fast and good value service...
4 June 2026
very good price for this item with…
very good price for this item with rapid delivery excellent service 5 stars for that when i buy any more tyres this will be my first port of call.
2 June 2026
Excellent website and great prices.
Excellent website and great prices.
Did have a minor issue with delivery of the 2 tyres, they got separated and were delivered 5 days apart
Otherwise all good.
9 June 2026
Well they did sort of ok
Well they did sort of ok. I was disapointed that the picture of the tyre on the computer did not match exactly what i thought i was getting. I did contact them but it did not do any good, which i thought of a bit poor.
8 June 2026
Reply from Tyreleader.co.uk
We’re sorry to read that the tyre received did not fully match what you expected, and that the reply you received did not seem helpful.
As you have already contacted our team, your case will be prioritised internally so it can be reviewed quickly and appropriately. Your feedback is important and helps us improve both our product information and the quality of our support.
I would like to be as honest as…
I would like to be as honest as possible.
I purchased Pirelli P Zero tyres in size 245/40 R20 for the front axle in May 2026. However, the tyres that were delivered have a DOT manufacturing date of February 2025
1 June 2026
Reply from Tyreleader.co.uk
Thank you for your feedback. A tyre manufactured in February 2025 and delivered in May 2026 is under 36 months old, which is why the DOT is not specifically indicated on the site. When properly stored, this does not affect the tyre’s quality or performance.
If you believe the product received does not match what was advertised, please contact our after-sales service via your customer account so our team can review your case and assist you appropriately.
The delivery driver was good
1 June 2026
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