Tyremarket.com - Online Tyre Store Reviews 87

TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

Made payment and have placed order A mail from tyre market came immediately confirming the order It’s been 10 days now Nobody picks the customers service phone Whatsup No response si... See more

Rated 1 out of 5 stars

Very bad experience with Tyremarket.. First order is delayed, as they sent it with DTDC but from Bangalore to Ahmedabad, and it took 9 days to reach. Secondly, DTDC wasn't responding, an... See more

Company replied

Rated 1 out of 5 stars

They are good until and unless you pay. Once payment is done, they will come back with alternate options and extend the delivery date. Once you start asking about the shipment and delivery, they stop... See more

Company replied

Rated 1 out of 5 stars

These people have no idea about tyres. Their entire website has misleading product listing and details. They even do not understand anything about the supply chain channels and keep giving excuses in... See more

Company replied

Company details

  1. Tyre shop
  2. Vehicle Parts Market

Written by the company

India's leading e-commerce portal for tyres. We aim to provide convenience to our customers by helping them choose the right tyres for their vehicles at the right price. Our online store houses a wide range of car & two-wheeler tyre brands that allows customers to buy tyres as per their budget and brand preference.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

87 reviews

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1-star

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Replied to 52% of negative reviews

Typically takes over 1 month to reply

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Rated 2 out of 5 stars

I have ordered 4 michelin primacy 4…

I have ordered 4 michelin primacy 4 tyre on 24th April and I am still waiting for confimration by when it will be delivered. I hope I will get it some day. Order number : 44153.

1 May 2023
Unprompted review
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Reply from Tyremarket.com - Online Tyre Store

Dear Sir,

We sincerely apologize for the inconvenience you experienced with your order. Delays in delivery are never acceptable, and we appreciate you bringing this to our attention.

While we can't change the past, we want you to know we've since improved our order processing and communication systems to prevent such issues. Your feedback played an important role in helping us enhance our services.

If you ever decide to give us another opportunity, we'd be honored to provide you with the smooth, efficient service you deserve.

Best regards,
Team Tyremarket.com

Rated 2 out of 5 stars

They promised to ship but not arrived

Ordered 4 tyres but received only 3. Everyday they are telling the item is shipped. It is almost a month yet nothing received.

2 November 2022
Unprompted review
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Reply from Tyremarket.com - Online Tyre Store

Hi Binu,

We would like to genuinely apologise for the kind of experience you have faced ordering from Tyremarket.com. It is not a common issue as we strive for all our customers to be happy. We hope you give us a chance again in the future to prove this to you. Apologies once again and we hope you have a great day.

Regards
Team Tyremarket.com

Rated 4 out of 5 stars

Tyres are good but after sales are bit on the lower side

Shipping and communication is a bit on the lower side. I got three tyres on one shipment and the other one took one week to arrive. And when I asked about it the executive was like the "stock is not there and we will send it after the stock arrives", I was like "What!!"... Then I posted my experience on such experience and someone called from tyremarket the next day and acknowledged the issue that they will be shipping it from different state and that's why it happened and promised me that the tyre will ship the next day.
As promised the tyre got shipped and it arrived yesterday and tyres are good quality and 2021 manufactured ones.
Other than the experience from the customer care executive everything was fine.

9 February 2022
Unprompted review
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Reply from Tyremarket.com - Online Tyre Store

Hello Akshay,

we are going to take this experience as a lesson and try and get better. We apologise for your experience and we hope you give us a chance again to service you better and earn that 5th star. Thanks & have a wonderful day!

Regards
Team Tyremarket.com

Rated 1 out of 5 stars

I bought one tyre on dt.25.12.2021 tyre…

I bought one tyre on dt.25.12.2021 tyre size 215/60R17 Serial No.4WERCLA Dot Code-4WERCLA3021 Pattern- HP SPORT tyre only 60 km run my car and got suddenly cut in the centre and I claim to Bridgestone but my claim was rejected. This tyre very costly cost Rs.10400 and on other brands on tyre warranty claim very good. but here in Bridgestone have no warranty. so in future I never buy this tyre for my car and other vehicle also because of poor service. my claim rejected by Engineer Name Abhinav Singh mobile no.+919560553379 and inspection dt.22-01-2022. Engineer said that " If i raise your issue higher authorities are on leave due to covid -19" being this reason my claim rejected and This person talk rudely to me. this made me bad impression and poor service regarding Bridgestone. I bought this tyre from United Enterprises, Bareilly Uttarpradesh. while buying this tyre they told me everything about warranty given by Bridgestone on cut or manufacture fault and you will get tyre change or some claim given by Bridgestone company. but all this all this is fake and false telling by these sellers reputation of Bridgestone down by such people who are working in this organisation. my tyre inspection report send by SS wheels bareilly Sri Abhinav Engineer.
So, now i never buy Bridgestone tyres for my car or other vehicles also in future. I go for other brands.
very bad poor service by Bridgestone company in India here.
Okay I read your reply ..
Now please tell me ..this not issue between customer and seller..authorize dealer have done there part of duty ..now company has to decide about warranty given to customer or not ..as on my part I have already mentioned about all what is happening about tyre above ..company should take appropriate decisions on claim issues. People are facing problems and between im one of them who is facing problem .. this is all trust between customer and company. For company this is very small issues ..company can give claims to customers to maintain trust between customers. I'm not irritated on this or frustrated. I'm raising my problems and raising problem is right thing for wanting justice for my purpose.
Thanks

22 January 2022
Unprompted review
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Reply from Tyremarket.com - Online Tyre Store

Dear Sir,

We completely understand your irritation when you buy a product and it is not up to the mark or when it fails to perform as expected. Tyremarket.com has been serving customers for more than 6 years now and very rarely do we find ourselves in this situation.
In your case, the manufacturer, who is the sole decision-maker for the warranty, comes into play & we, as a company, are helpless to provide any realistic outcome for the customer. We can try and help you coordinate between you and the authorised dealer to resolve your warranty issue but as previously mentioned, the manufacturer would take the end decision.

We would like to once again apologize for the inconvenience caused to you and would love to try and resolve this issue as soon as possible.

Thank you.

Rated 1 out of 5 stars

Only interested in selling and Zero aftersales support

I purchased Pirelli P7 245/50 R18 100W tyres (4 Nos) for my BMW 630d during Mar 2021 (Ref No.24384 Dt.12/03/2021. The tyres started wearing unevenly (step wear Inside two treads) in spite of proper alignment and maintenance within 6000 kms. I made a complaint to them but no response. It looks like they are only interested in selling and zero support afterwards.

15 November 2021
Unprompted review
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Reply from Tyremarket.com - Online Tyre Store

Dear Sir,

It is indeed very cumbersome when we buy a product and it is not up to the mark, or worse it fails to perform. We, at Tyremarket.com, are servicing customers since more than 6 years, and are the largest tyre portal in India with more than 8 lac hits per month.

Tyre Warranties are extended by the Manufacturers, and the authorised dealers act as intermediaries to service the warranty. The ultimate discretion of whether the product is covered in Warranty and to what extent, lies with the Manufacturer/Brand. As Tyremarket.com, we play the role of co-ordinating between the customer & authorised dealer to get warranty issues resolved. In your case also *Status**.

However, since the Manufacturer is the sole decision maker for Warranty, we are unable to make a significant impact on the outcome.

For us, our customers are first, as we exist because of them. And as much as we would like to resolve all the problems our customers face, we are unable to do the same due to the ultimate discretion being with the Manufacturer. We will pursue your case once again with the Brand and see if any better remedy can be found out. We once again regret the inconvenience caused to you.

Thanks

Rated 1 out of 5 stars

Pathetic service

Hi.
I placed an order for 4 tyres on 11th of september 2021. 3 tyres were delivered by 21st September, which was just okay. As they promised delivery between 6-10 days. I was surprised where the 4th tyre was. I tried to track it and found out that it was stuck at some location. I immediately notified the issue to tyremarket. Only after that, they have realised there is an issue with delivery of the tyre. They told another tyre would be shipped soon after. It took almost 10 days to ship again. This was only done after calling them multiple times. Sometimes they even wouldn't answer the call. Very pathetic service, no proper response to customer's complaints. Whatever u say, they just stay silent listening to your complaints, without any proper solution to customer's concerns. Felt very bad placing an order with tyremarket. Takes nearly a month to get tyres delivered at your doorstep. I would never buy or recommend others to buy tyres from this portal.

1 October 2021
Unprompted review
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Reply from Tyremarket.com - Online Tyre Store

Dear Varun,

We apologize for the grave inconvenience caused to you. It is very painful to see customers go through such frustration and irritation. Tyremarket is in the business of selling and servicing tyres for more than 7 years now and is the largest tyre portal in India with more than 8 lakh hits per month. Barring some unfortunate incidents, we work around the clock to make sure our customers get the best service possible. Although we take full responsibility for the experience you had, sometimes our delivery partners fail us & our customer care team was also hit due to the pandemic. Several customers of ours have faced this issue and we are looking to resolve this at the earliest. Once again, we thoroughly apologize for your experience and invite you to give us another chance.

Thank you.

Rated 1 out of 5 stars

Tyre Market & CEAT promised 2 years…

Tyre Market & CEAT promised 2 years unconditional warranty from date of purchase, but then sold me 2019 CEAT tyres in 2021 by which time the unconditional warranty is over. They stopped responding on mails as well. Horrible site, never believe them!!!!!!!!

19 June 2021
Unprompted review
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Reply from Tyremarket.com - Online Tyre Store

Dear Prem Sagar

It is indeed very cumbersome when we buy a product and it is not up to the mark, or worse it fails to perform. We, at Tyremarket.com, are servicing customers since more than 6 years, and are the largest tyre portal in India with more than 8 lac hits per month.

Tyre Warranties are extended by the Manufacturers, and the authorized dealers act as intermediaries to service the warranty. The ultimate discretion of whether the product is covered in Warranty and to what extent, lies with the Manufacturer/Brand. At Tyremarket.com, we play the role of coordinating between the customer & authorized dealer to get warranty issues resolved. In your case also *Status**.

However, since the Manufacturer is the sole decision maker for Warranty, we are unable to make a significant impact on the outcome.

For us, our customers are first, as we exist because of them. And as much as we would like to resolve all the problems our customers face, we are unable to do the same due to the ultimate discretion being with the Manufacturer. We will pursue your case once again with the Brand and see if any better remedy can be found out. We once again regret the inconvenience caused to you."

Thanks

Rated 1 out of 5 stars

this operation is a scam

this operation is a scam. they take your money and never deliver the goods. hotline is a joke, 20 minutes loop, then lies and more lies. the 5 star reviews are all purchased. tyremarket does not own a single tyre nor do they sell tyres, they just scam you for your money!!!

15 June 2021
Unprompted review
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Reply from Tyremarket.com - Online Tyre Store

Dear Sam,

It is extremely unfortunate that you had to deal with such an experience & we thoroughly apologise for the inconvenience caused to you. But we will use this to only improve ourselves & hope that no one faces this in the future. We hope that the refund has reached you on time & pray that you will trust us again in the future with your tyre purchase. Apologies from all of us at Tyremarket.com once again. Thank you & have a nice day."

Thanks

Rated 5 out of 5 stars

BEST PRICE, BEST SERVICE AND CUTOMER ORIENTED

Hi, i was in need of tyre for my PAJERO, 265/70/R15 which is very rare these days and after searching at local and various dealer level, I came to this Tyre Website and they have search for it all over India and close the deal by shipping it from Indore to Nagpur even in this covid lockdown time at best price, infact lower then a dealer who offered me bit higher price..... and about service .... very quick response of Whats app MSG's... providing delivery details etc.etc....... i feel one of the best site for Online Tyre purchasing. A special thanks to Mr. Sattya for quick response and providing all the details which I need.... Thanks a lot. CA PRANAV ADE NAGPUR (MS).

3 May 2021
Unprompted review
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Reply from Tyremarket.com - Online Tyre Store

Hi,

Words like these can surely work as a positive boost for everyone here at Tyremarket.com & we thoroughly appreciate you taking the time out to provide such wonderful feedback. Rest assured, we will keep working tirelessly to provide the best service possible & to serve happy customers like yourself. Thank you so much, sir!"

Regards
Team Tyremarket.com

Rated 1 out of 5 stars

Worst experience they don't how to send…

Worst experience they don't how to send tubeless tyre..waste of money

18 February 2021
Unprompted review
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Reply from Tyremarket.com - Online Tyre Store

*Dear Sir,

Really sorry to hear about the inconvenience caused to you. We pride ourselves in providing the best service and tyres at the best possible price and have been doing so the past 7 years. Sometimes due to unforeseen circumstances, our delivery partners fail us which is what has happened in your case. We hope and wish that you nor anyone else will not go through somehing similar in the future and we will work towards the same. Apologies once again.

Thanks

Rated 4 out of 5 stars

Got my tires in 3 days.. well packed and quality. need some improvement in communications!.

I got the order on time in just 3 days from booking. Tires are in great condition and well packed.
If they can enhance communication like when an order shipped, user could get notifications. otherwise great support..not on phone, but by email with same day response! So they can improve the commnuications... worth for money .

11 December 2020
Unprompted review
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Reply from Tyremarket.com - Online Tyre Store

Hi,

We appreciate all kind of feedback as it only makes us want to be better. Will keep the point about communications and will try and be better. Thank you very much for the 4 stars & have a great day

Thanks
Team Tyremarket.com

Rated 5 out of 5 stars

Very competitive

Very competitive, transparent and quick service, what more can one ask. Keep it up Team Tyre Market

27 October 2020
Unprompted review
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Reply from Tyremarket.com - Online Tyre Store

Dear Nikhar,

Thank you for taking the time out and for your kind words. We are pleased to know that we could be of assistance to you. Thank you!

Regards
Tyremarket.com

Rated 4 out of 5 stars

Tyres

I got Apollo alpha h1 tyres for a gud price but turn around time could be much faster.. this has to be addressed asap

25 October 2020
Unprompted review
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Reply from Tyremarket.com - Online Tyre Store

Dear Sir,
Thank you for choosing Tyremarket.com. We shall take your recommendation under consideration to quicken our service. The slight delays in delivery are due to lack of manpower in this current situation. Do hope you understand. Thank you & have a great day!"

Regards
Team Tyremarket.com

Rated 1 out of 5 stars

It’s been 14 days I’ve ordered 4 Apollo…

It’s been 14 days I’ve ordered 4 Apollo tyres but tyremarket is not even able to pickup the tyres from the vendor/seller. Everyday they shows the error when i search with AWB number they say that the seller is closed but in actual the seller is available. Do not buy tyres online from this online website as it’s just a waste of time.

Thier courier partner is shiprocket
They giver pickup order to shiprocket and shiprocket gives order to delhivery. Worst service I’ve ever seen.
Think thrice before buying from tyremarket.com. Worst online tyre seller on web.

14 October 2020
Unprompted review
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Reply from Tyremarket.com - Online Tyre Store

Dear Sir,

We would like to sincerely apologize for the inconvenience caused to you. It is extremely rare that such issues occur and especially because these are unprecedented times. We would like to assure you that it was an error from the courier service and not Tyremarket.com as the staff there is minimal due to the COVID-19 situation.
Tyremarket.com strives on providing the best service and we assure you that you will not face such difficulties again.

We apologize once again and hope you have a pleasant day."

Regards
Team Tyremarket.com

Rated 5 out of 5 stars

Yokohama Geolandar AT tires ordered

I ordered 4 Yokohama Geolandar AT tires from this website. I got them within 4 days. Great service during Covid times. All queries answered via email within hours on same day. I was initially a little bit hesitant, but then after reading reviews on other forums went ahead and ordered.

The price offered was no match to local vendors. The local vendors were shocked with the pricing. Keep up the good work.

14 September 2020
Unprompted review
Tyremarket.com - Online Tyre Store logo

Reply from Tyremarket.com - Online Tyre Store

Dear Sir,

We are glad that you are happy with our services and we too are happy that you took the time to let us know. We’d like to grow from being good to being amazing, please let us know how you think we could get there…

Thanks

Rated 5 out of 5 stars

GOOD SERVICE !! KEEP IT UP TYREMARKET...Ordered 4 Goodyear Tyres 235/70R16 for…

Ordered 4 Goodyear Tyres 235/70R16 for Rexton AT, was bit confused whether to buy online or not, because this was my first time that I was thinking of buying tyres online. But then Mr.Anurag Gupta called me and assured that I will receive latest manufactured tyres and to my surprise I received brand new original tyres they too at very very cheap price compared from market price.
Thanks TyreMarket, would like to buy tyres for my other cars too.
And would suggest others to go for tyres from TyreMarket without any second thought.

Adv.Praveen.Nishad

2 September 2020
Unprompted review
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Reply from Tyremarket.com - Online Tyre Store

Dear Sir,

Every 5 stars earned along with your encouraging words feed our hunger to provide the best and grow stronger... Thank you so much for the good wishes.

Thanks
Team Tyremarket.com

Rated 5 out of 5 stars

Business ethics worthy of emulationRecently bought two scooter tyres as…

Recently bought two scooter tyres as the existing ones had become hard after six years of usage.The homework prior, included calling various tyre companies to get quality and less pricey deals in the backdrop of having reached twilight years and a heart bypass as well.
The best unsolicited proposal came from Tyre Market which culminated in getting my scooter fitted with two TVS tyres from them.
The support I received in the process from Mr Prashanth and Mr Manjunath is worthy of emulation.
May their tribe increase.
The golden lining of the purchase is the thoughtful mask which they couriered.
Keep it up Tyre Market.

25 August 2020
Unprompted review
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Reply from Tyremarket.com - Online Tyre Store

Dear Sir,

We treasure you for making the decision of trusting us… And we are glad we could do right by the same, thank you for the 5 stars :)

Thanks
Team Tyremarket.com

Rated 5 out of 5 stars

Very much impressed with the on-time service delivery

You guys are doing a great job and I am very much going to recommend my people to buy tyres and other services from you.
Very much impressed with the on-time service delivery and do try to keep up with the same. Set realistic expectations and trying to meet it with all you have got is the core for good service, and you guys score full marks on that.

Lastly you have an array of options in tyres. Waiting a week for the perfect tyre is bearable.

To sum it up, keep doing the good work. Best of luck for your business(es).

15 August 2020
Unprompted review
Tyremarket.com - Online Tyre Store logo

Reply from Tyremarket.com - Online Tyre Store

Dear Sir,

Every 5 stars earned along with your encouraging words feed our hunger to provide the best and grow stronger... Thank you so much for the well wishes.

Thanks
Team Tyremarket.com

Rated 5 out of 5 stars

Maruti Brezza Set of 4 Tyres (Excellent Experience)

I needed tyres for my Maruti Brezza. I was confused which tyre to buy although I was very happy with my Apollo Alnac 4GS. After all, I had clocked 70,000 kms ! When I surfed the internet, I found TyreMarket on top of Google so visited the site. The assortment was very decent and the reviews were good too. I contacted their call centre, and they understood my need and recommended me to buy Ultramile, a brand I didn’t know about. They assured me of a great experience, and shortly I received a call from Ultramile Showroom at Juhu. The guys sounded genuine and I checked online and found great reviews. Once I visited the store, I was taken by surprise as the staff was amazing and the service was neat and professional! I was out in 45 minutes and could feel considerable reduction in noise and super comfort in driving. Thanks to team TyreMarket for their quick turnaround and expediting the installation. It is commendable commitment to customer service Overall an excellent experience and 100 % recommended for everyone.

5 August 2020
Unprompted review
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Reply from Tyremarket.com - Online Tyre Store

Hi Ashish,

We are overjoyed thanks to the warm words you have imparted over our efforts to slake your tyre needs. These are the small yet valuable things that keep us motivated to serve the best that money can buy. Thank you for the 5 twinklers :D

Thanks
Team Tyremarket.com

Rated 5 out of 5 stars

Recently purchased 4 tyres for WagonR duo

Recently purchased 4 tyres. Very professional approach. Quick response. Amazing prices. Would highly recommend buying from here.

23 July 2020
Unprompted review
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Reply from Tyremarket.com - Online Tyre Store

Dear Adnan Kothari,

We deeply appreciate your recommendation of us, it means a lot. We are glad that we were given the opportunity to excel. Thank you!

Yours sincerely,
Team Tyremarket.com

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