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Speedy delivery, love our comfortable U-masks & worn them wherever it’s crowded indoors & outside-especially in the light of rapidly rising CoVid numbers in UK. Feel far less anxious . Would buy more... See more
Company replied
When my wife and I started taking Hyper-U, we felt dramatic improvements in metabolism and other activities of daily living. Thank you! Now after over a year of continuous taking it, I feel like that... See more
Company replied
Not only is this mask the most comfortable one that I own but the advanced tech behind the filter itself gives me a sense of confidence in public settings. Communication with the company is way above... See more
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Company details
Written by the company
U-Earth Store is a hyper health store designed to help people unlock their full mental and physical potential using a suite of biotech products that are powered by nature.
Contact info
London, United Kingdom
- support@u-earth.store
- u-earth.store
3.7
Average
13k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Reply from U-Earth Store
Hello there,
Thank you very much for your kind feedback, we are so glad to know that you are enjoying your U-Mask :)
Have a great day & stay safe,
U-Team
U-Mask finally certified....
Thankfully the U-Mask is now FFP2 certified, this is a very comfortable mask to wear when you have to. They are available in different sizes and colours.
The mask arrived packed separately from the filter so it doesn't have to be opened until you are ready to use it.
It fitted very well, much better than the disposable types.
24 May 2022
Reply from U-Earth Store
Hello there,
Thank you so much for your kind feedback, we are so glad to know that you are enjoying your U-Mask :)
Have a nice day & keep safe,
U-Team
I like your product
I like your product. It works very well for me and my family, although we are very far away in Mexico, we liked it a lot. This is the third purchase we have made.
20 May 2022
Reply from U-Earth Store
Hello Rolando,
Thank you for your kind feedback! We're glad to read that you're satisfied with our U-Mask :)
Have a nice day,
U-Team
As ever superb service
As ever superb service. Superb product. Felt very safe on my first air travel since 2019
Thanks always
19 May 2022
Reply from U-Earth Store
Hello David,
Thank you for your very kind feedback!
Have a nice day,
U-Team
great service and fast delivery thank…
great service and fast delivery thank you.the best reuseable mask on to market..
19 May 2022
Reply from U-Earth Store
Hello Damien,
Many thanks for your kind feedback :)
Have a nice day & keep safe,
U-Team
Stylish and comfortable
Stylish and comfortable - I enjoy how the mask is lightweight and fitting well.
18 May 2022
Reply from U-Earth Store
Hello Caroline,
Thank you for your kind feedback!
Have a nice day,
U-Team
Comfortable masks
I really like these masks! My face is small so I was happy when they brought in the smaller fit which fits me perfectly. I find them very comfortable. My husband wears the normal fit.
17 May 2022
Reply from U-Earth Store
Hello Lindsey,
Thank you for your kind feedback!
Have a nice day,
U-Team
not only U-Mask
a nice walk in at the U-Store! and discovered a lot more about Pure Air Zone and what U-Earth is doing!amazing
17 May 2022
Reply from U-Earth Store
Hello Francesca,
Many thanks for your kind review :)
Have a nice day & keep safe,
U-Team
after many weeks I received my new…
after many weeks I received my new umask .
i was sure to receive a well fitted and comfortable mask.
as result I found I small mask that did not cover my small face
then the mask doesn't remain blocked on the face so you have to fix all the time
bad product
16 May 2022
Reply from U-Earth Store
Salve Simone,
Ci dispiace sapere che non si è trovato bene con la taglia Regular da lei scelta, le segnalo che, se sente a mascherina troppo piccola sul viso, magari la taglia giusta per lei potrebbe essere la nostra Wider Fit.
Le ricordiamo infine che per qualunque dubbio o domanda può rivolgersi al nostro servizio clienti: support@u-mask.eu
Un cordiale saluto,
U-Team
I love the style and the efficiency of…
I love the style (looks) and the efficiency of the mask filter , and it also helps that you can see the top F1 drivers use them which as see on world wide TV . Thanks
16 May 2022
Reply from U-Earth Store
Hello Steven,
Many thanks for your kind feedback, we are glad to hear that you are enjoying your U-Mask :)
Best regards,
U-Team
Very good masks
Very good masks, nice to wear on the ears.
Maybe you could think of a pouch to put it in for storage.
16 May 2022
Reply from U-Earth Store
Hello Katharina,
Many thanks for sharing your opinion with us, we are so glad to hear that you are enjoying your U-Mask :)
Have a nice day & keep safe,
U-Team
Disappointed
Hi, We measured our faces Nose to Ear and Nose to Chin, to ensure a good fit.
3 masks were purchased and this review is only for mine.
I found the mask was too big and the nose clip too rigid to mold around the top of nose resulting in a gap. Maybe with further use the clip will loosen up to allow better fit.
15 May 2022
Reply from U-Earth Store
Hello Mike,
We are so sorry to hear that you couldn't find the right size for you. Bear in mind that the mask does adapt to the face in time, so you can try and wear it a little bit more, using the noseclip to make it adhere to your face.
For any doubt or question, you can reach our customer care team: support@u-mask.eu
We wish you a great day,
U-Team
Reply from U-Earth Store
Salve Andrea,
Molte grazie per il feedback, ci fa molto piacere sapere che abbia avuto un'esperienza positiva con la nostra assistenza clienti :)
Un saluto,
U-Team
Just perfect.
13 May 2022
Reply from U-Earth Store
Hello Jan,
Thank you for your kind feedback!
Have a nice day,
U-Team
Frequent Repeat Customer
Good , reliable and durable product. Excellent customer service and online purchasing and delivery system.
13 May 2022
Reply from U-Earth Store
Hi there,
Many thanks for your feedback :)
Have a great day & stay safe,
U-Team
Excellent product and customer service.
12 May 2022
Reply from U-Earth Store
Hello Luis,
We are glad you are enjoying your U-Mask, and we are especially glad to hear you had a positive experience with our customer care team :)
Thank you for your feedback, and have a nice day!
Keep safe,
U-Team
u-mask v3
Tried the new u-mask version3, fits pretty much as good and works great, only criticism is I prefer the older nose strip, as the new one is just a bit to big and doesn’t firm around the nose as well.
12 May 2022
Reply from U-Earth Store
Hi Lee,
Thank you for being our customer and for sharing your opinion with us.
We hope you'll go on wearing your U-mask and wish you a great day!
Keep safe,
U-Team
It should be 4.5
It should be 4.5, very good but not perfect.
The firm took into account the desires of end users to develop specific products, and my last interaction with them is derived exactly from this. However, the company still lacks a little transparency in their communication.
12 May 2022
Reply from U-Earth Store
Salve Eric,
Grazie per la recensione, e le ricordiamo che per qualunque dubbio o domanda può rivolgersi in qualunque momento al nostro servizio clienti: support@u-mask.eu
Speriamo possa continuare a trovarsi bene con i nostri prodotti, e le auguriamo una buona giornata!
Un saluto,
U-Team
The new mask is such an improvement on the previous
The new mask is such an improvement on the previous! The metal bar to keep it on the nose is excellent but the fact that you can now wash the filter makes this mask so much better value for money!
11 May 2022
Reply from U-Earth Store
Hi there,
Many thanks for your kind feedback, we are so glad to hear that you are enjoying our new Model 3 :)
Have a great day & stay safe,
U-Team
Excellent product excellent service
11 May 2022
Reply from U-Earth Store
Hi Iain,
Many thanks for your kind feedback, we are glad to know that you are enjoying your U-Masks :)
Have a great day & stay safe,
U-Team
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