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Speedy delivery, love our comfortable U-masks & worn them wherever it’s crowded indoors & outside-especially in the light of rapidly rising CoVid numbers in UK. Feel far less anxious . Would buy more... See more
Company replied
When my wife and I started taking Hyper-U, we felt dramatic improvements in metabolism and other activities of daily living. Thank you! Now after over a year of continuous taking it, I feel like that... See more
Company replied
Not only is this mask the most comfortable one that I own but the advanced tech behind the filter itself gives me a sense of confidence in public settings. Communication with the company is way above... See more
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Company details
Written by the company
U-Earth Store is a hyper health store designed to help people unlock their full mental and physical potential using a suite of biotech products that are powered by nature.
Contact info
London, United Kingdom
- support@u-earth.store
- u-earth.store
3.7
Average
13k reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Good fit and comfortable nose clip.
4 May 2022
Reply from U-Earth Store
Hello Martin,
Thank you for your kind feedback, we are so glad to know that you are enjoying your U-Masks :)
Have a nice day & stay safe,
U-Team
Reply from U-Earth Store
Hi Philippe,
Thank you anyways for leaving a positive review, and we hope you'll receive your products soon!
Have a nice day,
U-Team
This is my second purchase and this…
This is my second purchase and this time for the new Model 3 u-mask, the quality is excellent and I trust this company to keep me safe while I wear it
4 May 2022
Reply from U-Earth Store
Hello Graham,
Many thanks for your feedback, we are glad to know that you are enjoying your U-Masks :)
Have a great day & keep safe,
U-Team
Reply from U-Earth Store
Hi there,
Many thanks for your positive feedback :)
Have a nice day,
U-Team
A great product
It’s the second mask I buy, FFP2 certification has affected the purchase. At first examination it seemed like a great mask
4 May 2022
Reply from U-Earth Store
Salve Marco,
Molte grazie per il feedback, e speriamo possa continuare a trovarsi bene con U-Mask :)
Un saluto,
U-Team
Reply from U-Earth Store
Buongiorno Giuseppe,
Thank you for your kind feedback!
Have a nice day,
U-Team
My Third U-Mask
This is my third U-Mask. I am delighted they managed to get an FFP certification. This is printed nearly everywhere on the mask, on the package and stated in the instuction paper.
It was unfortunate they did not have a real certification so I had to wear a standard mask for a long time.
3 May 2022
Reply from U-Earth Store
Hello Rainer,
Many thanks for your kind feedback, we glad to hear that you chose our Model 3 in order to protect yourself :)
Have a nice day,
U-Team
Reply from U-Earth Store
Hello Gloria,
Many thanks for your kind review :)
Have a great day & stay safe,
U-Team
Great product and prompt delivery.
3 May 2022
Reply from U-Earth Store
Hello Alan,
Many thanks for your kind feedback :)
Have a nice day,
U-Team
The best
For me U-masks are the best. Ordered already my third model. Now, with the ffp2-print and the CE-number on it, they are accepted in Germany, too. Good thing!
They are comfortable and I am feeling safe with them.
Love them.
3 May 2022
Reply from U-Earth Store
Hello Nicole,
Many thanks for your kind feedback, we are happy to hear that you have been enjoying your U-Masks :)
Thank you for being our customer and have a great day!
Keep safe,
U-Team
Spend over a £120 on masks and they've…
Spend over a £120 on masks and they've still not been received several weeks later.
If you pre-order something you dxpect to receive on the release date.
It's been 3 weeks since u placed my order, I received a dispatch notification a week ago, yet the tracking shows the parcel hasn't even beeb collected.
I have complained multiple times to customer services as these were ordered for my holiday, but they simply don't care and just make excuses. I won't be ordering again.
2 May 2022
Reply from U-Earth Store
Hello Dominic,
As explained by our customer care via mail, due to the big amount of orders received, we are experiencing some delays with shipments, so we kindly ask you a little bit of patience.
Your parcel will be shipped as soon as possible, in the meantime we's like to apologise again for the trouble cause, and thank you for your patience!
Have a nice day,
U-Team
Il 2nd may and my shipment scheduled…
Il 2nd may and my shipment scheduled for 22nd April is not arrived yet!
2 May 2022
Reply from U-Earth Store
Buongiorno Francesco,
Come spiegato via mail dal nostro servizio clienti, a causa della grande quantità di ordini ricevuti, stiamo avendo un po' di ritardi nelle spedizioni, ci scusiamo quindi per l'attesa, e le chiediamo cortesemnte ancora un po' di pazienza.
Ringraziandola per la pazienza, le auguriamo una buona giornata,
U-Team
Another beautiful mask from U-Mask
Another beautiful mask from U-Mask, but ultra safe as well.
2 May 2022
Reply from U-Earth Store
Hello Penny,
Thank you so much for your feedback :)
Have a great day,
U-Team
The mask arrived quickly and the new…
The mask arrived quickly and the new wider size is a better fit to my ears, without pulling them forward. I would still like see a slightly longer one that will cover from my chin to just under my eyes, so I can talk easily while wearing it and also put my glasses on the outside of it, to clamp it to my face so my glasses don’t steam up.
2 May 2022
Reply from U-Earth Store
Hi Ozman,
We are so glad to hear that you are enjoying your U-Mask, and thank you so much for sharing your feedback with us :)
Have a great day & keep safe,
U-Team
I didn't think it could be so fantastic…
I didn't think it could be so fantastic really I suffer from allergy and I assure you that I do not take antihistamines since I use it you really feel air when you wear it
2 May 2022
Reply from U-Earth Store
Buongiorno Francesco,
Molte grazie per il feedback positivo che ha condiviso con noi :)
Un saluto,
U-Team
Super fast delivery
Super fast delivery. Quick response to my questions. I’m super happy with the new umask
2 May 2022
Reply from U-Earth Store
Hi Ulrike,
Many thanks for your positive feedback :)
Stay safe,
U-Team
Reply from U-Earth Store
Salve Carlotta,
Molte grazie per il feedback :)
Una buona giornata,
U-Team
Carrier is trying to charge me $25 duty…
Carrier is trying to charge me $25 duty on a mask that is exempt from duty due to covid.
Never buy umask until they change carriers from dhl or offer an alternative.
2 May 2022
Reply from U-Earth Store
Hello David,
We are so sorry to hear that you had problems with the Customs, but as explained on our shop, for extra EU countries, there may be some local charges, duties for import in the destination country and customers are responsible for any of these liabilities for import in their country.
You will find all details here: https://u-maskstore.eu/pages/disclaimers
We still hope you'll enjoy your U-Mask, and wish you a great day!
Stay safe,
U-Team
Reply from U-Earth Store
Hi Miklos,
Thank you so much for your kind feedback :)
Have a great day & keep safe,
U-Team
U-masks 10 days later and still no hope. Awful service
They were supposed to be delivered 19th April and it is now 29th April and still no sight of ever receiving them. Absolutely disgraceful.
28 April 2022
Reply from U-Earth Store
Hi Pauline,
As explained via mail, due to the big amount of orders received, we are experiencing some delays with shipments, we apologise for the trouble caused, and we kindly ask you a little bit of patience.
Stay safe,
U-Team
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