The place is an absolute SCAM. Been 3 months since I placed my order. I wrote an email weekly asking for my refund. ONE response the first time and that was it. STILL WAITING ON MY REFUND!!! * EDIT**... See more
Company replied
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See what reviewers are saying
My name plate Gold 18kt over stainless steel Bamboo earrings in biggest size are the most beautiful earrings I've owned in a very longtime!!! no Flimsy. nor cheap looking, High quality for a fraction... See more
When picking item everything is simple and easy. But when making a payment. It keeps saying it didn't go through. When I already got an email with payment confirmation. So now waiting on bank statemen... See more
I never leave these kinds of reviews, but I'm exhausted and just wanted a little help. I'm a marine about to leave on deployment. I wasn't able to get my mother's day gift here on time because I was... See more
Company replied
Company details
Information provided by various external sources
Professional men women jewelry designer and manufacturer. Necklace,chain,bracelet,ring,earrings,set and accessories in classic,vintage,punk,hiphop,luxury style.
Contact info
United States
- 855-888-1177
- support@u7jewelry.com
- u7jewelry.com
2.2
Poor
125 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Awesome site
13 May 2018
Unprompted review
They have great customer service & the…
They have great customer service & the 3 necklace’s I purchase for my daughters we’re beautiful. Thank you for taking care of me, I forgot to send write what I wanted on them & they email me to ask me . My purchase was perfect my girls 💕 loved them.
4 May 2018
Unprompted review
I still haven’t received my necklace
3 May 2018
Unprompted review
Reply from U7 Jewelry
Hi Dear Kyra,
Thanks for your order on U7 Jewelry : ) We are so sorry to bring trouble for u.
We have checked your package , your ordered your engraved jewelry in 25th April, and because we need 2-3 days custom for u , it is normal you didn’t recieve your package now , because it usually takes 7-15 business days to deliver. Please wait patiently.
you can track your pakage at :
https://tools.usps.com/go/TrackConfirmAction?tLabels=4206047392748927004800180203104351
Best Wishes
Echo | U7 Jewelry
I love U7 jewelry
I love U7 jewelry. My woman and I always find something new and it does not turn or change colors. Thank you U7
25 April 2018
Unprompted review
Reply from U7 Jewelry
Dear , thanks for your love on U7 Jewelry : )
U7 - Love u 7 days a week !
Best Regards,
U7 Jewelry Team
Maybe you can have a better resistance
13 April 2018
Unprompted review
Its a week already and where is it???
Its a week already and where is it???
Nothing yet....Bad.
13 April 2018
Unprompted review
Reply from U7 Jewelry
Hi dear , Thanks for your order on U7 Jewelry : ) Pls don't worry , your jewelry is transit at USA now , you would receive it in a short time : ) Feel free to contact us if you have any other questions .
Fast shipping and Best Quality
12 April 2018
Unprompted review
I still haven’t got an Email telling me…
I still haven’t got an Email telling me my items have been shipped. Just wondering how long it’s gonna take...
22 February 2018
Unprompted review
Reply from U7 Jewelry
Hello,Ace,
Sorry for bring the trouble to u , we will ship ur order on Monday (26th,Feb) , and usually , u can receive your items within 7-18 business days , Pls don't worry, once we ship your order, u will receive the email and SMS about shipping information included tracking number :)
Any other question pls email to support@u7jewelry.com
Best wishes!
U7 Jewelry Team
i still have yet to receive my necklace…
i still have yet to receive my necklace and i’ve emailed you guys about it and i have yet to get a response .. if you can’t have my necklace here by the end of this week i will like my money back . thank you .
21 February 2018
Unprompted review
Reply from U7 Jewelry
Hello,Christina ,
Sorry for bring the trouble to u , we will ship ur order on Monday (26th,Feb) because of our holiday reason , and usually , u can receive your items within 7-18 business days . Once we ship your order, u will receive the email and SMS about shipping information included tracking number :)
Any other question pls email to support@u7jewelry.com
Best wishes!
U7 Jewelry Team
thenks im hapy.
20 February 2018
Unprompted review
I ordered a necklace two weeks ago and…
I ordered a necklace two weeks ago and has yet to receive it
16 February 2018
Unprompted review
Reply from U7 Jewelry
Hello,Creama
Sorry to hear that, we checked your order , it has been delivered on 21st,Feb, sincerely hope u can love our jewelry :)
Any other question or suggestions pls email to support@u7jewelry.com
Best wishes !
U7 Jewelry Team.
I really needed this ASAP but it’s been …
I really needed this ASAP but it’s been bout a week and half and it’s still not here....I think tht when it comes I will be happy with it cause I saw they had good stuff other than thts they need to ship it to costumer faster
14 February 2018
Unprompted review
Reply from U7 Jewelry
Hello,dear,
Thanks for your review and kind suggestion, we have checked your order, here is your tracking link, https://www.trackingmore.com/usps-tracking.html?number=4203708692748927004800171018970545 , it has been delivered within 13 business days :)
Sincerely hope u can love our jewelry ,have a good day !
Best wishes !
U7 Jewelry Team.
very easy to use and prompt service.
9 February 2018
Unprompted review
I haven’t received my order yet
I haven’t received my order yet, so it’s hard to rate U7 Jewelry. Us I can’t wait to see my necklace 😁
21 January 2018
Unprompted review
Reply from U7 Jewelry
Dear, thanks for your review : ) Your necklace ordered on Jan. 13th would be usually arrived to you in 7 - 15 business days by our free shipment . Pls wait for patience , we believe you would love our jewelry ! ❤
Best Regard ,
U7 Jewelry Team
I love the products that y'all sell …
I love the products that y'all sell very impressed just was very disappointed about when I placed the orders it said it would come with a gift box and never did.
20 January 2018
Unprompted review
Reply from U7 Jewelry
Hello,Sakura
Thanks for your generousness, about gift box , we have checked it is our factory stuff 's fault ,he forget putting gift box in package, Pls don't worry, u can enjoy extra discount and we will put one more gift box in your second order together, pls check your email for your OWN special discount code :)
Best wishes!
U7 Jewelry Team.
There's good service it just take a …
There's good service it just take a long time for things to ship
18 January 2018
Unprompted review
U7 Jewelry <3
Fast Shipping & Delivery. Received the item earlier than expected. Item in good condition. Affordable and yet Great quality (ordered 316L High Quality Stainless Steel), engraving is very sharp and neat. Will definitely buy again. Thanks.
13 January 2018
Unprompted review
Great product
Fast shipping , necklace came just how I put in my order
20 December 2017
Unprompted review
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