UAE Flowers Reviews 405

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 102 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent service, noting that orders are easy to place and communication is clear and efficient throughout the process. Many people highlight the prompt and careful delivery service, often mentioning that products arrive on time and are handled with care. The quality of the products, including fresh and beautiful flowers and delicious cakes, is consistently well-received, with many customers stating that items look exactly as pictured on the website. However, some customers also noted issues with delivery timing, experiencing delays or deliveries outside of the expected window. A few other people also felt that the quality of the flowers was not always satisfactory, and some were dissatisfied with the presentation of accompanying cards, describing them as unprofessional.

What people talk about most

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight the impressive... See more

Product

Reviewers mention positive feedback about product. Customers consistently praise the beauty, freshness, and... See more

Service

Clients share positive opinions on service, consistently praising the amazing, fantastic, and wonderful... See more

Order

Customers had positive experiences with order. Many reviewers found the ordering process simple,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the freshness and beauty... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely amazing service! 🌸 I’m so happy and impressed. Best service ever - extremely helpful and attentive. They delivered the flowers right on time for the birthday, even contacted the hotel rece... See more

Company replied

Rated 5 out of 5 stars

This is the second time we sent flowers to our daughter who is living in Dubai. Excellent customer service , prompt reply to any questions we had, flowers are always fresh…… Lovely experience again wi... See more

Company replied

Rated 5 out of 5 stars

Alex was the best, and the most helpful human being! Iv placed my order thru whatsapp, very efficient and quick! Ordered flower with no delivery fee as my recipient whom so dearest happened to be ju... See more

Company replied

Rated 5 out of 5 stars

What fantastic service from UAE Flowers in Dubai! I placed and paid for the wrong order, but was able to exchange it and received a refund within 24 hours. So far away and so much service! I highly re... See more


Company details

  1. Flower Delivery
  2. Cake shop
  3. Chocolate shop
  4. Florist
  5. Gift shop

Written by the company

UAE Flowers is a Floral e-commerce brand that thrives on delivering fresh and premium flowers across the United Arab Emirates to help customers celebrate their special moments. We are one of the largest florist chains spread across all major areas in the United Arab Emirates to provide comprehensive flower delivery services. Our team consists of professional and expert florists who handcraft gorgeous flower arrangements so that you can order them for your loved ones online. We deliver fresh cut flowers of great quality, handpicked and crafted by our florists and delivered right at the address of your loved ones. Our selection of flower bouquets and gift hampers cater to several special occasions for you and your loved ones at affordable prices. We strive to make your celebrations memorable by ensuring timely flower delivery for your birthdays, weddings, anniversaries, and other special events. UAE Flowers also does customized bouquets and hampers for customers that have something unique in mind. Trying to go above and beyond for our loyal customers is what our company values are all about. Contact us for all your floral gifting needs and we'll handle the rest!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

405 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 25% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Flowers delivery (Dubai)

I’m really happy with the service. I ordered flowers with a next day delivery and they were exactly as described (red and pink roses, eucalyptus, packed in paper), fresh and delivered on time. I was able to include a short note as well. Highly recommended :)

5 November 2025
Unprompted review
UAE Flowers logo

Reply from UAE Flowers

Thank you for the wonderful feedback! We're delighted the bouquet met your expectations and arrived just as described. Including a heartfelt note always adds a special touch, and we’re glad we could help make it meaningful. We appreciate your support and hope to serve you again soon!

Rated 4 out of 5 stars

Fast delivery

They deliver my order very fast but the quality of the flowers was not vry good. Friendly staff

11 November 2025
Unprompted review
UAE Flowers logo

Reply from UAE Flowers

We appreciate you sharing your experience with us! It's great to know the delivery was fast and our team was helpful. However, we're sorry the flower quality wasn't up to standard. Rest assured, we’re working closely with our partners to improve quality control.

Rated 5 out of 5 stars

UAE Flowers

Very pleased with this service. The process was straightforward, the flowers were lovely and affordable, and the recipient was delighted.

Thank you, UAE Flowers!

12 November 2025
Unprompted review
UAE Flowers logo

Reply from UAE Flowers

Thank you for taking the time to leave such a lovely review! We’re so happy that both you and the recipient were pleased with the flowers and the overall experience. Your satisfaction is our top priority, and it’s feedback like this that keeps us going. Hope to assist you again soon!

Rated 5 out of 5 stars

Extremely simple procedure online and…

Extremely simple procedure online and everything delivered on time.
Perfect!

11 November 2025
Unprompted review
UAE Flowers logo

Reply from UAE Flowers

Thank you so much for your kind words! We're thrilled to know you found the online process simple and that everything was delivered right on time. It’s always our goal to make your experience seamless and stress-free. We look forward to serving you again soon!

Rated 5 out of 5 stars

The order was made on time

The order was made on time, looked very fresh and beautiful!

10 November 2025
Unprompted review
UAE Flowers logo

Reply from UAE Flowers

We truly appreciate your kind words! It’s great to know the flowers arrived on time and were fresh and beautiful just as expected. Our team works hard to make every delivery special. Thank you for choosing us, and we hope to delight you again soon!

Rated 1 out of 5 stars

I was very disappointed as I ordered…

I was very disappointed as I ordered flowers for my daughter birthday and insisted on early delivery as she was travelling midday but they told me ok and eventually the maid received the flowers and they placed a very poor card for greeting I was very disappointed as a regular international customer plus the flowers has lack of greens which I asked but they refuse to add anything not even balloons while they charge a lot this is the second time I have been disappointed but this first time I write review about it

2 November 2025
Unprompted review
Rated 5 out of 5 stars

fantastic service

fantastic service - ive used before - Peter helped with the process and the gift was exactly as the website looked. Delivered on time and recipient happy. I like this service - it is quick - efficient and well priced. Thank you Peter.

1 November 2025
Unprompted review
UAE Flowers logo

Reply from UAE Flowers

Thank you for your lovely feedback and repeat support! We’re so glad Peter was able to make the process easy for you and that the gift turned out exactly as shown. Knowing the recipient was happy makes it even better. We look forward to assisting you again soon!

Rated 5 out of 5 stars

perfect service

perfect service! good communication and always atop when having questions! thank you very much.

31 October 2025
Unprompted review
UAE Flowers logo

Reply from UAE Flowers

Thank you for your wonderful feedback! It’s great to know that our team was able to assist you promptly and provide the level of service you expected. We truly appreciate your support and are always here to make your experience seamless and special. Looking forward to your next order!

Rated 5 out of 5 stars

From UK to Dubai

From UK to Dubai, it was so simple.
From picking to ordering to delivery it was so efficient, the hardest part was deciding which flowers and chocolates from the beautiful arrangements on offer.

24 October 2025
Unprompted review
UAE Flowers logo

Reply from UAE Flowers

Thank you for your wonderful feedback! Making international orders simple and stress-free is exactly what we aim for. We're glad you enjoyed browsing our collection and found the perfect gift. We appreciate your support!

Rated 5 out of 5 stars

My Go-To Place in Dubai for Impressive Flowers!

Easy to order, impeccable arrangement that actually looks like the bouquet I chose online, reliable service and delivery, and most importantly, a stunning bouquet! I also think the price per value is respectable. Highly highly recommend!!!

23 October 2025
Unprompted review
UAE Flowers logo

Reply from UAE Flowers

Thank you so much for your kind words! We’re thrilled to hear that the bouquet matched your expectations and that you had a smooth ordering and delivery experience. At Blooms Flora, we take pride in delivering quality and reliability every step of the way. Your recommendation truly means a lot to us!

Rated 5 out of 5 stars

My fiancee was upset because she…

My fiancee was upset because she received, the flower so late, but the company UAE Flower, Just give her complimentary with other Roses for apoligize, and even the Roses are very beautiful 💪

16 October 2025
Unprompted review
UAE Flowers logo

Reply from UAE Flowers

Thank you for your honest feedback. We truly regret the delay in your order and understand how important timing is, especially for such special moments. We’re glad our team could make it up with a complimentary bouquet, and even happier to know your fiancée loved the beautiful roses. Your satisfaction means a lot, and we’ll continue working to improve our service.

Rated 1 out of 5 stars

I’m very disappointed with your delivery service time

I’m very disappointed with your delivery service. My fiancé requested and pay for express delivery between 5–8 PM, but when I called your driver, he said it would take another hour — meaning the delivery would arrive around 10:40 PM. We’ve used many flower and gift delivery services in Dubai, but unfortunately, your company has the worst delivery timing we’ve experienced.

15 October 2025
Unprompted review
Rated 5 out of 5 stars

I’ve had a great experience with UAE…

I’ve had a great experience with UAE flowers. They always deliver on time with beautiful fresh flowers with a bunch of different colours of foliage. I am happy and the receivers are happy too.

13 October 2025
Unprompted review
UAE Flowers logo

Reply from UAE Flowers

Thank you so much for your kind review! We're delighted to hear that you’ve had consistently positive experiences with us. It’s always our aim to deliver fresh, colorful floral arrangements right on time, and we’re happy to know we’ve met your expectations. We look forward to serving you again soon!

Rated 5 out of 5 stars

Excellent service

I ordered from the UK (flowers & Chocs) to be delivered to my daughter who lives in Dubai and she received them within 2 hours. She was so happy and tells me the roses were beautiful. Thank you so much. 😃😃😃

11 October 2025
Unprompted review
UAE Flowers logo

Reply from UAE Flowers

Thank you for your lovely review! We're delighted your daughter received the flowers and chocolates promptly and that she loved the roses. Making long-distance gifting easy and joyful is what we aim for. Your satisfaction means a lot to us, and we look forward to helping you with your next surprise!

Rated 4 out of 5 stars

Perfect every thing

Perfect every thing

11 October 2025
Unprompted review
UAE Flowers logo

Reply from UAE Flowers

We're so glad to hear everything met your expectations! Thank you for choosing us and for taking a moment to share your experience. Your support encourages us to continue delivering excellent service and high-quality flowers. We hope to have the pleasure of assisting you again in the future!

Rated 5 out of 5 stars

Always always perfect 🤩 you are the…

Always always perfect 🤩 you are the best one and very professional 🥰thank you so very much ⭐️⭐️⭐️⭐️⭐️

6 October 2025
Unprompted review
UAE Flowers logo

Reply from UAE Flowers

Thank you so much for your continued trust and kind words! We're truly grateful for your support and thrilled to know we've met your expectations every time. Our team is committed to delivering professional and heartfelt service, and your appreciation makes it all worthwhile. Looking forward to serving you again soon!

Rated 5 out of 5 stars

Greet service n beautiful flowers

Greet service n beautiful flowers

6 October 2025
Unprompted review
UAE Flowers logo

Reply from UAE Flowers

We're truly grateful for your positive feedback! It brings us joy to know you were happy with both the quality of flowers and the level of service provided. Your satisfaction is our top priority, and knowing we delivered on that motivates us to keep doing our best. We hope to have the pleasure of serving you again!

Rated 5 out of 5 stars

Issue with payment sorted quickly

Had an issue with payment from my side and they were very helpful and quick to respond to my queries. Beautiful flowers delivered to my daughter in Abu Dhabi. Would highly recommend

27 September 2025
Unprompted review
UAE Flowers logo

Reply from UAE Flowers

We're so pleased to hear everything worked out well and that your daughter received the flowers beautifully in Abu Dhabi. Thank you for your patience during the payment issue, and we’re glad our team could support you promptly. Your recommendation means a lot, and we hope to serve you again soon!

Rated 5 out of 5 stars

Great service ..flowers same as…

Great service ..flowers same as picture..very prompt delivery...eould highly recommend..thank you

26 September 2025
Unprompted review
UAE Flowers logo

Reply from UAE Flowers

We’re so happy to hear you were pleased with our service! Matching the bouquet to what’s shown and delivering on time are top priorities for us, and it’s great to know we delivered on both. Your recommendation means a lot, and we’re thankful you chose us. Looking forward to making your next experience just as smooth and memorable!

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