Ubereats Reviews 

So i got charged yesterday over so i canceled my order in the same minute and today i found that they took all the money without refund scammed

I ordered a few times and all was okay but then I ordered and the order was delayed and it kept telling me, order is being prepared until I received an email stating that the order was cancelled due to my address being wrong, when I had received me food previously to this same address. They also stated that I would not get a refund. I asked why they didn’t try to contact me via the app or my email but they didn’t bother to reply. They pretty much stole 25$ from me. I’ve been using this all over the world and never had issues like that. Stay away from Uber eats in Spain, seems I’m not the only one facing this issue!

Scammers, my order took 1.5h and obviously arrived cold. No compensation.

Uber eats globally is letting restaurants to scam people with quality and quantity, I was charged with a lunch 22€ and only half of the order was dispatched 11€, I didnt paid to the restaurant and I wont claim my money to the merchant but to Uber. They continue to send the same message again and again self justifying but it is wrong receiving photos and proof but not being accountable for malpractice. If they reply to this review saying “please contact us and we want to hear thats bull stuff because they had the chance and rejected to do the right thing

By far the worst platform to use. Used it a few times and now suddenly it doesnt accept any payment method. Tried 4 ways of paying. The worst thing is: you cant reach out to the help center in any way. As if they don’t want clients at all. Very very very bad.

Do not Recommend it. Even if you are not getting your order customer service is not care.

Order food from just eat much better

THIS is terrible i tried to order from them and they took my promo for 25$ and said"it needs to be your first order" when it was i have never ordered from these people after that i contacted support i wait for 1 hour and in the middle of the conversation he ends the chat which is so dumb the app is terrible and i don not recommend you use this app to get your food delivered.

On Saturday we placed order for McDonalds at 17:40. Have had M/D delivered by Uber Eats twice before, so saw no problem. At 18:10, we received an e-mail saying "won't be delivering, but you won't be charged" - no explanation. On the following Tues, the money was taken from our bank account. I immediately phoned U/E, but they never answer phone. I e-mailed, only to be told "no refunds on orders placed more than 48 hours ago". (That is why they wait 72 hours to "steal" your money.

NEVER NEVER USE UBER EATS.
I WOULD NOT ORDER FROM THEM IF I WAS DYING OF HUNGER.
THIS COMPANY HAS THE MORALS OF DOG 5HIT, AND THEY WILL TAKE YOUR MONEY, NOT DELIVER, AND NOT REFUND YOU.
DELETE THE APP, I WILL NEVER LET THEM TUCK ME UP AGAIN. DONT BE A FOOL, DELETE THE APP.

Ubereat owes me € 12, give me back my money, you thief. big disappointment again. a promotional code which is taken into account at the start of the order but ended up being withdrawn when I place the order,
CUSTOMER SERVICE: I spoke with the first advisor who emailed me to the second who emailed me to the third who told me I couldn't be helped and directly ended the conversion without warning.

NO HUMAN HELP BY A REPRESENTATIVE JUST ROBOT AND AUTOMATED MESSAGES

WRONG DRIVERS ARE COMING AND THEY DON'T KNOW HOW TO USE THE APP

THIS IS A MAIN SECURITY ISSUE SINCE UBER EATS IS SENDING RANDOM PEOPLE TO MY HOUSE AND THEY DON'T EVEN KNOW WHO IS COMING

Food took 45 minutes to travel a distance of 4km. Delivery driver went to other locations before us. Food was cold and inedible. 34 euros wasted. Tried to get a response from Uber and nothing.

Hard to find complaint page.
Complained as soon as takeaway came.
It was cold, short of dishes and i still wait for a refund.
Had a £10 off voucher but it did not take it off.
Am being totally ignored.
Also contacted the Marine Thai in Eastbourne.
No response.
Never again

I only every used Uber after a trip to the USA and I needed it on my phone. I forgot my password and tried to reset. I got a burner SIM in the states, so possibly it's sending something there as NOTHING EVER hits my email box. Hey guys, I'd like to order, the lights are on but no-one is answering my call. I can't find a telephone number or any support without logging in. Wow, that's a stroke of UX zero experience for a company with literally a bottomless funnel of money

Absolutely terrible experience.

Uber Eats has now changed the way they charge the customers. Additionally they have changed the way they deliver - now it is possible they do more than one pick up at a time.
My delivery went all over Madrid for an hour - and it arrived cold.

The customer service is so terrible - nobody answers anything, just some not replies genetic answers.

Impossible to get a human to deal with the problem.

Order arrived way after expected delivery time and past Uber's latest arrival time. I had ordered pizzas which were cold and soggy. Raised this with Uber but they did nothing to help despite acknowledging all that i said! I'm now eating a microwaved pizza which tastes horrible but I'm hungry as been waiting for quite sometime! By the way, the restaurant i ordered from is 30 seconds from my flat and it would have been way quicker and better to just pop down and have a meal there but i thought i was choosing convenience...haha silly me, right Uber?

You guys have the worst customer support and 'service'...Deliveroo, Just Eat, Glovo are way better.... I'm going to stop using your services from now on and urge others to do the same unless they want to pay for a substandard service!!

App claims pick-up but bakery still had order. A day later not delivered, WORSE; NO WAY TO EFFECTIVELY COMMUNICATE W UE.
1. UE webpage under Help Page does not have an answer to search for "no delivery" or similar word searches.
2. It talks about a delivery person but none ever appeared in any communication to me.
3. Two help phones numbers exist but that is it. Neither is available to help. "Call back later"
4. PHone message send to Help page. That creates a vicious circle with no solution available , see no. 1 above. Catch 22. Totally frustrating.

First order scheduled it for 17.45 - 18.15 on the Ubereats app. As I am a keyworker wanting it for when I returned home. Ordered at 15.30 with pizza hut. Pressed pay next screen they were full filling the order. Rang Pizza hut nothing they could do couldn't get hold of ubereats. At 16.20 it was left at my front door contacted ubereats to explain nothing they could do. So upset please dont fall for this yourselves.

Don’t give u a hangs to cancel on get your money back !!!!! B