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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I'm happy about what Ubersuggest offers as an SEO company. Keywords volumes are accurate (I cross-checked them with Google Keyword Planner) and offer great features such as keyword ideas and SEO analy... See more
Company replied
I have used other SEO tools for some time and found UberSuggest to be the easiest and most actionable. Their report helps to prioritize the tasks needed to improve SEO. We tried it because of the l... See more
Company replied
Excellent support as always. Anush Ohanyan was incredibly kind and helpful. I'm glad I chose the Business Lifetime Plan from Ubersuggest, as it offers far more value than those other tools that focus... See more
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Company details
Written by the company
Ubersuggest is the All-In-One Tool That Makes SEO Easy
Contact info
United States
- support@ubersuggest.com
- ubersuggest.com
4.4
Excellent
553 reviews
Replied to 87% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Ubersuggest
Hi Robert,
Thanks so much for the awesome review!
We’re happy to hear you’re enjoying the tool and that our support team delivered a great experience. We're here anytime you need us!
Best regards,
Ubersuggest Team
support@ubersuggest.com
Deceptive sales tactics
Update: after some back and forth, I got a refund, so boosting the rate to 3 stars.
This company uses aggressive promotions and FOMO tactics. I received an email offering an upgrade to "enjoy all functionalities" for just $9/month, with no further details—just a direct link to enter payment information. I decided to give it a try, only to realize that the plan was extremely limited.
I couldn’t audit my site due to URL restrictions, and keyword tracking was useless since mobile tracking was locked under a higher-tier plan. Essentially, the most essential features were unavailable.
I contacted support for a refund, as I felt misled, but they enforce a strict no-refund policy. Ultimately, I switched to Semrush instead. I hope the $9 they gained was worth the lost trust.
18 March 2025
Unprompted review
I would like to personally thank…
I would like to personally thank Luciano, Luiza, and the entire team for their exceptional support and prompt assistance. UberSuggest is truly valuable, and their outstanding team consistently delivers quick and efficient support. I highly recommend them for SEO services.
17 March 2025
Unprompted review
Reply from Ubersuggest
Hi,
Thank you for the thoughtful review!
We’re really glad to hear the support team was able to assist you promptly and that Ubersuggest has been a valuable part of your SEO toolkit. We appreciate your recommendation and continued support.
Best regards,
Ubersuggest Team
support@ubersuggest.com
It's a great useful tool for websites.
18 March 2025
Unprompted review
Reply from Ubersuggest
Hi,
Thank you for your review!
We’re happy to hear Ubersuggest has been a useful tool for your website. Your support means a lot to us.
Best regards,
Ubersuggest Team
support@ubersuggest.com
Do not subscribe to 7 days trial!!! Got scammed
Do not subscribe to 7 days trial!!!
I'm shocked and very let down that, even with my canceled membership, you still took money from my account.This is unacceptable and goes against our agreed-upon terms!
7 March 2025
Unprompted review
Reply from Ubersuggest
Hi Fran,
We understand your concern regarding the charge after the trial period and appreciate the opportunity to clarify.
Our service operates on a subscription model, which renews automatically unless it is canceled within the trial timeframe.
We’ve already reached out to you privately with a resolution and would love to assist further to ensure everything is sorted for you.
Your feedback is incredibly valuable to us, and we’re here if you have any other questions or concerns.
The Ubersuggest Team
support@ubersuggest.com
Refund received today
I received refund today and I still believe that the content AI is not good as expected to making it 4/5
1 March 2025
Unprompted review
Reply from Ubersuggest
Hi,
Thank you for sharing your experience with our community!
We appreciate your feedback on the AI Writer tool and understand you’ve encountered some challenges.
Our team is always working to improve, and your input helps us refine the tool to better serve users like you.
We’d love the opportunity to assist you directly. Please contact our support team at support@ubersuggest.com so we can look into your concerns and help you get the most out of the tool.
We’re here to ensure you have a great experience moving forward.
The Ubersuggest Team
support@ubersuggest.com
My lifetime license just became…
My lifetime license just became basically unusable as there has been a network error since october.
I have lost all my historic data. They cut all costs where they can. Id stick to screaming frog and a simple keyword tracker
12 February 2025
Unprompted review
Reply from Ubersuggest
Hi,
Thank you for sharing your concerns. We’re sorry to hear about the difficulties you’ve encountered with your lifetime license. We take these matters seriously and want to investigate the issue thoroughly to ensure everything is functioning as it should.
To help us look into this further, please reach out to us directly at support@ubersuggest.com with more details about the network error and any other relevant information.
Our team is dedicated to providing the best experience for our users, and we’ll prioritize resolving this as quickly as possible.
We appreciate your patience, and we look forward to assisting you further.
The Ubersuggest Team
support@ubersuggest.com
Ubersuggest revoked my lifetime access without reason
I purchased a lifetime subscription for Ubersuggest, but recently my access was revoked without any reason. I reached out to support, but I only received automated replies without any solution. This is unfair to customers who paid for lifetime access. I need a proper resolution ASAP.
11 February 2025
Unprompted review
Reply from Ubersuggest
Hi,
Thank you for your feedback. We sincerely apologize for the inconvenience you’ve experienced with your lifetime subscription.
We completely understand how disappointing it must be to have your access revoked without any explanation. After carefully reviewing our records, we were unable to locate your account, and we reached out via the X thread for more details but unfortunately didn’t hear back.
We’re here to help and want to resolve this as quickly as possible. Please reach out to us directly at support@ubersuggest.com so we can investigate further and get everything sorted for you.
Thank you for your patience, and we’re committed to resolving this for you as soon as we can.
The Ubersuggest Team
support@ubersuggest.com
I cancelled my subscription and it was…
I cancelled my subscription and it was reinstated minutes later without my permission. I declined all offers and know that it was cancelled. I noticed the cancel and immediate update your subscription emails the following day, and cancelled the subscription again today. We'll see what happens. Also, stop calling me. IYKYK :p
4 February 2025
Unprompted review
Reply from Ubersuggest
Hi Michael,
Thank you for sharing your feedback. We sincerely apologize for any inconvenience you’ve experienced with your account.
Please rest assured that once a subscription is successfully canceled by the user, we do not process any reactivation without the user’s explicit authorization.
We are eager to investigate this matter further and have reached out to you via email. We appreciate your prompt follow-up.
Your feedback is important to us, and we are here to assist with any additional concerns you may have.
Thank you for your understanding and cooperation.
The Ubersuggest Team
support@ubersuggest.com
Unauthorized Charge After Membership Cancellation
I am extremely surprised and deeply disappointed to see that, despite the confirmation that my membership was canceled, a payment was deducted from my account. This is completely unacceptable.
My account has been charged without my authorization, even though my card was supposed to be removed. This is highly frustrating and feels like a violation of trust.
3 February 2025
Unprompted review
Reply from Ubersuggest
Hi Amit,
Thank you for sharing your feedback. We sincerely apologize for any inconvenience caused by the charge issued to your account.
We want to assure you that our service operates similarly to other subscription tools where a charge is applied if the service is not canceled before the renewal date. Our intention is never to charge for services not used.
We'd love to assist you further in investigating any cancellation issues within your account and providing you with a solution. Would you kindly reach out to us at support@ubersuggest.com?
We want to avoid any misunderstandings and reassure all customers of our commitment to excellent service.
We value your feedback and are always here to assist you with any further concerns.
Thank you for your understanding and cooperation.
The Ubersuggest Team
support@ubersuggest.com
Complete deactivation of tracking if…
Complete deactivation of tracking if the user has not logged in for 30 days or longer because they have nothing better to do.
Such as taking the end of year business with them and as a result with no time for SEO.
As a result, all historical data from today until deactivation will be lost for 7 projects!
No more notifications, no more nothing.
What a waste of money!
Update:
Ubersuggest support also only said in the ticket that the user has to log in once a month, otherwise he will lose his data. There was no mention of restoring the data.
There is not even a notification that the collection of data has been deactivated, the user/customer is simply presented with a fait accompli as soon as he logs in again!
23 January 2025
Reply from Ubersuggest
Hi Dirk,
We sincerely apologize for the inconvenience and frustration you’ve experienced with your projects. We understand how valuable your historical data is and how unexpected interruptions can be incredibly frustrating.
Our team is here to help resolve this for you and explore possible solutions to recover or address the issue.
We have contacted you internally to work with you to ensure everything is back on track as quickly as possible.
Thank you for sharing your feedback, it helps us improve and better support our customers.
The Ubersuggest Team
support@ubersuggest.com
did the free trial
did the free trial. got quite a lot of options. they really do try to the extra mile with SEO with suggestions. well thought out. not just a tool, but it goes deeper. i liked it. great customer service
22 January 2025
Unprompted review
Overpriced, Underwhelming Services with a Side of Questionable Practices
Their strict no-refund policy combined with the lack of a reminder that your free trial is ending feels nothing short of predatory behavior. I had intended to sign up for a paid plan when I was ready to fully utilize it, but this experience has completely turned me away from ever using their service again.
The platform itself is beyond basic and barely helpful. For the price they charge, the tools provided fall far below expectations. It feels like the primary goal of Ubersuggest isn’t to genuinely help users but rather to lure them into expensive consulting packages.
20 December 2024
Unprompted review
Reply from Ubersuggest
Hi,
Thank you for sharing your feedback.
We understand your frustration regarding the charge after the free trial period, and we want to clarify that our service operates with a subscription model where charges are applied if the trial is not canceled within the specified timeframe.
We’ve reached out to you internally with a solution and would greatly appreciate your follow-up to ensure we resolve this matter to your satisfaction.
We value your feedback and are here to help if you have any further questions.
Thank you for your understanding and cooperation.
The Ubersuggest Team
support@ubersuggest.com
For the second time in just a few days
For the second time in just a few days, Ubersuggest isn't functioning as it should. Despite having a paid plan, I'm being shown that I'm on a Free plan. Support offers a bunch of excuses. You can't trust that you'll actually get the plan you're paying for. This is a serious issue. Stay far away from Ubersuggest!
13 December 2024
Unprompted review
Excellent tool
Excellent SEO Tool and fantastic customer support. Thanks!
12 September 2024
Unprompted review
Reply from Ubersuggest
Hi Ananda,
Thank you for sharing your review with us and the community!
We're thrilled to hear that you’re finding our SEO tool helpful and that our customer support team has made a positive impact.
Your feedback motivates us to keep improving. If you have any suggestions or need further assistance, please reach out anytime at support@ubersuggest.com!
Thank you once again for your valuable input.
Ubersuggest Support Team
support@ubersuggest.com
Great tool overall, yet would like to see more updates and offers
Great tool overall. The prices are fair as well (vs similar tools). Would like to see more updates and integrations rolled-out however, and perhaps offers to incentivize upgrading. We've been subscribed but on the fence for upgrading due to those two factors.
2 September 2024
Unprompted review
Reply from Ubersuggest
Hi Adam,
Thank you for sharing your review with us and the community!
Feedback like yours helps us get better every day, and we appreciate your insights.
We are committed to continually enhancing our tool and would greatly appreciate the opportunity to discuss your experience in more detail. Your feedback is invaluable in helping us identify areas for improvement and uncover new opportunities.
If you could provide the information requested internally, we’d be happy to reach out and discuss your ideas further.
Thank you once again for your valuable input. We look forward to hearing from you.
Ubersuggest Support Team
support@ubersuggest.com
When Free is not FREE
This Free, demo period just cost me $29.
Service N O T U S E D. This charge for services not rendered is how these Free services slowly milk your credit card. If you do not want to pay for a service you do not use ... AVOID them at ALL cost.
17 July 2024
Unprompted review
Reply from Ubersuggest
Hi Rick,
Thank you for sharing your feedback. We sincerely apologize for any inconvenience caused by the charge during the free demo period.
We want to assure you that our service operates similarly to other subscription tools with a trial period, where a charge is applied if the service is not canceled within the trial timeframe. Our intention is never to charge for services not used.
We have been trying to reach out to you but have not received any response. Would you kindly reach out to us at support@ubersuggest.com?
We want to avoid any misunderstandings and reassure all customers of our commitment to excellent service.
We value your feedback and are always here to assist you with any further concerns.
Thank you for your understanding and cooperation.
The Ubersuggest Team
support@ubersuggest.com
Useless Tool
Useless Tool! I analyzed my website 3 months ago, this tool was showing 600 visitors on my site. After 3 months my website got 3500 visitors /month but when I checked my website again in ubbersuggest it was showing the same data ( 600 visitors ). Thier system does not show you the latest data.
1 July 2024
Unprompted review
Reply from Ubersuggest
Hi Musa,
Thank you for sharing your experience with us and our audience. Your feedback is extremely valuable to us.
We would be delighted to assist you further by examining your website case specifically and providing insights into the factors that may have impacted our data. Please reach out to us at support@ubersuggest.com and share your domain information. We will be happy to provide you with additional assistance.
We value your business and are committed to helping you!
Cancelled My Subscription Four Times and They Still Keep Charging
The product itself is pretty subpar compared to other popular SEO tools, but that's not an issue as it's priced a lot lower as well. I only bought it for keyword research and basic backlink stuff and it does those okay.
Where I'm absolutely appaled is with the cancellation process. I don't know how many times I've had to cancel my subscription now and they keep charging my card regardless. I don't use it anymore so it's a huge pain to keep getting charged despite cancelling it like four times now. I could've easily bought a lifetime plan with the extra money they charged me for those months. It's shady and inappropriate.
1 May 2024
Unprompted review
Reply from Ubersuggest
Hi Dennis,
Thank you for bringing this matter to our attention. We deeply apologize for the inconvenience you’ve experienced with your subscription cancellation.
Please be assured that we take such issues very seriously. Our standard procedure is to cancel subscriptions immediately upon request, with an average response time of 25 minutes.
We also offer live chat on weekdays from 6am to 2pm PST.
We are always available for support, and we encourage you to reach out to support@ubersuggest.com whenever you need assistance.
Regarding your specific case, we have not found any previous communication from you. To help us resolve this as swiftly as possible, could you please provide the information we requested?
This will allow us to investigate the issue thoroughly and ensure it is fixed immediately.
Furthermore, we have not received similar complaints, so any additional details you can provide would be invaluable. Your feedback is essential in helping us improve our processes and prevent such issues from occurring in the future.
Once again, we sincerely apologize for the frustration this has caused. We are committed to resolving this issue to your satisfaction.
The Ubersuggest Team
support@ubersuggest.com
Requested a change for my logins and…
Requested a change for my logins and the process was free stress and easy! Instructions were clear and it was easy to communicate with Daniela who has done a standout job! The product is great, and value for money and should be considered for business owners and SEO people alike!
23 April 2024
Unprompted review
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