I placed an order at 2:45 pm March 13th. I was notified it was on its way on the 18th and didn't receive it until he 23rd March. I find this to be very poor indeed. I regularly order from a vape shop... See more
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I've ordered from them several times and they've consistently delivered. I had a problem with one of my orders a while back, but they resolved it promptly after I reached out via email. I'm puzzled... See more
Ordered something, sent the wrong thing. Emailed them, didn't bother responding. Like others, I made the mistake of not checking their Trust Pilot rating prior to ordering! Lesson learned. Avoid these... See more
Used Ubervape a number of times. I find their products are competively price and fast delivery. The addition of a little extra gift for Christmas the disposable WOTOFO was a nice touch and brought som... See more
2.8
Average
114 reviews
No history of asking for reviews
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Pleasantly surprised this time. 👍
Ordered a new Smok species 2 kit took over a month to get. They did email me to advise of the delay. Every email I sent they ignored. The thing finally turned up about 5 weeks late, but in fairness I think Smok was to blame for that.
To give ubervape a second chance I ordered some eliquid from them. They dispatched it within 24 hrs and I had it within 48 hrs so I can't complain about the service this time around.
11 October 2018
Unprompted review
How this place is stll running i dont…
How this place is stll running i dont know, pre ordered something to get an email the day its supposed to be released saying its still in customs, no where will have them!! What a load of bull loads of places has them in.. They quoted in the email if we want a refund email them, well one thing wrong with that they never reply to emails!! Worst company out there, may have to pay a little visit this week
29 September 2018
Unprompted review
Slowest Shipping ever.
Slowest Shipping ever.. Waste of money don't bother with these guys they sell stock they clearly don't have.
28 August 2018
Unprompted review
10 days after my order and paid for 1-2…
10 days after my order and paid for 1-2 days delivery on top and still waiting my order to be dispatched.
I have emailed them twice and no response and to be honest I do not want any.
Just claiming via paypal dispute my money back and will never shop from them again.
Seriously in my entire life I haven't had such bad experience so well done UberVape, you won! lol
7 June 2018
Unprompted review
6 days ago I ordered a pack of coils
6 days ago I ordered a pack of coils. Paid a premium for delivery as they were listed as in stock and I wanted them quickly.
6 days later, 3 days after emailing to find out why they hadn't shipped - I called to chase only to be told "ah smok haven't released any more stock into the UK yet, we're waiting on their shipment"... Right so why list them as in stock? "Because we were expecting them..."
No, you list items in stock when they're in stock!
Waste of time and money due to lying, dishonest and dare I say intentionally misleading stock levels.
If you can't trust their stock levels to be true (obviously stocking discrepancies aside) how can you trust anything else?
Avoid imo.
21 May 2018
Unprompted review
Extremely unhappy I placed an order 5…
Extremely unhappy I placed an order 5 days ago at 12 pm and received dispatch confirmation 3 days after, still no juice and with the bank holiday looming I will not receive until Tuesday if I’m lucky. As this is my first order from them and it has taken so long I will not recommend and probably not return.
Liam hallett
5 May 2018
Unprompted review
unacceptable experience once again.
unacceptable experience once again.
No customer service reply from several email messages.
3 November 2017
Unprompted review
Best online vape store Iv used
Best online vape store Iv used, fast delivery, great deals. Highly recommend.
26 September 2017
Unprompted review
Excellent
Brilliant service - pretty much always next day delivery and the cheapest price I have found for the Fuse clearomizers.
9 January 2016
Unprompted review
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