The shipping cost was high, however, the delivery time was just a week from USA to KSA. I'm very pleased. I tried to order from antoehr website and it kept cancelling the order automatically since US... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I really like the quality and,The Compression Vest is comfortable, unlike cheap one. I compared it to weak Compression Vest in terms of shape and concealing breast protrusion, and this Compression Ves... See more
Company replied
They could established some reputation over the years they been at the market. The range of products is impressive, I managed to try peculiar brands that I never hear about before. The most important... See more
Company replied
It's awesome such convenient companies exist, I mean for shopping. Not only there is a delivery to any country in the world, literally, there is also a kind of protection in the form of 100% money ba... See more
Company replied
Company details
Written by the company
Ubuy is Saudi Arabia's biggest-selling global shopping portal. A diverse range of international products that meet the varied requirements of people are available on this eCommerce platform. Explore the diverse collection of premium brands in popular categories on this international shopping website. You can shop for electronic gadgets, fashion accessories, beauty products, clothing items, travel & outdoor amenities, home & kitchen appliances, office & school supplies along with laptops, smartphones and their accessories online from Ubuy Saudi Arabia. Purchase them from any of Ubuy's international shipping stores in the USA, UK, China, Japan, HOng Kong and Korea. We assure dynamic customer services to all our clients and a rich cross-border online shopping experience. Moreover, you get to choose from millions of worldwide brands that are not easily available on many other shopping portals in KSA. ✓Reasonable Prices ✓Big Discounts ✓Great Offers and Deals ✓Fast Shipping ✓Genuine Brands ✓100 Million+ Products ✓Multiple Payment Options ✓No Amount Capping ✓Prompt Custom Clearance Services ✓Express Shipping | Online Shopping | Electronics, Health & Beauty Phones, Fashion | Ubuy Saudi Arabia
Contact info
Damman Business Park, Novotel, Al Khobar-Dammam Highway, P.O.Box 9222, Dammam, 31413, 31413, Dammam, Saudi Arabia
- +966 920033092
- ubuy.com.sa
4.2
Great
323 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
great experience i recieved my order…
great experience i recieved my order fast in good condition thanks
17 September 2022
Reply from Ubuy Saudi
Hello,
Thank you for your valuable feedback & rating. Your review encourage us greatly. Happy Shopping!
Best Regards,
Team Ubuy
Ubuy always deliver good service to…
Ubuy always deliver good service to customers,,,I think they are mission is to fulfill what the best service has to provided,,,since I am use the Ubuy to get item and shipping to saudi is more easier to get what I wanted
19 September 2022
Reply from Ubuy Saudi
Hello,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
Everything went well but only the stock…
Everything went well but only the stock accurate availability is the issue.
3 September 2022
Reply from Ubuy Saudi
Hello,
Thank you for sharing your valuable feedback. We are sorry for the inconvenience caused. We have shared the feedback with our team, and we will improve on the same.
We value our customers and take all the necessary actions for their satisfaction. Again, we are sorry for the inconvenience caused to you.
Thanks & Regards,
Team Ubuy
price not true
price not true, I order than my order is cancelled as they Mention the web site has glutch and after that price goning up
12 September 2022
Reply from Ubuy Saudi
Hello,
Please accept our sincere apologies for the inconvenience caused to you by your order. The ordered item is a high-weighted product however, owing to a technical glitch; incorrect shipping charges had been applied to your order. Unfortunately, we were unable to fulfil your order this time. The refund has been initiated in the original payment method for the same. You may please visit our website and place a fresh new order for the same item, we have updated the correct weight and shipping cost.
We value our customers and take all the necessary actions for their satisfaction. Once again, we truly regret the inconvenience.
Thanks & Regards,
Team Ubuy
Reply from Ubuy Saudi
Hello,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
Amazing
Amazing, they are very helpful and very informative. I will definitely be ordering items through them again.
8 September 2022
Reply from Ubuy Saudi
Hello,
Thank you for your valuable feedback & rating. Your review encourage us greatly. Happy Shopping!
Best Regards,
Team Ubuy
Reply from Ubuy Saudi
Hello,
Thank you for sharing your valuable feedback. We are sorry for the inconvenience caused. We have shared the feedback with our team, and we will improve on the same.
We value our customers and take all the necessary actions for their satisfaction. Again, we are sorry for the inconvenience caused to you.
Best Regards,
Team Ubuy
Reply from Ubuy Saudi
Hello,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
Excellent Shopping Experience
Most of the items that I needed were available, order process was easy, and items arrives fast (From previous experience).
4 September 2022
Reply from Ubuy Saudi
Hello,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
Reply from Ubuy Saudi
Hello,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
Reply from Ubuy Saudi
Hello,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
Reply from Ubuy Saudi
Hi,
Thank you so much for taking the time to leave us a 5-star review.
Best Regards,
Team Ubuy
one time the order was not completed…
one time the order was not completed and not refund
15 August 2022
Reply from Ubuy Saudi
Thank you for sharing your valuable feedback. We are sorry for the inconvenience caused. We have checked the details and found that all your recent orders have been delivered to you successfully. If you have placed an order using a different account, please share the order number in our email info@ubuy.com, and we will look into the same.
We value our customers and take all the necessary actions for their satisfaction. Again, we are sorry for the inconvenience caused to you.
This site is great
This site is great, it has everything
But the problem is that the order does not arrive on time, it takes much more time
13 August 2022
Reply from Ubuy Saudi
Thank you for sharing your valuable feedback. We are sorry for the inconvenience caused. We have shared the feedback with our team, and we will improve on the same.
We value our customers and take all the necessary actions for their satisfaction. Again, we are sorry for the inconvenience caused to you.
Husky 12v rechargeable 3/8"drive ratchet
I am car aircon mechanic and I am very happy with my new Husky cordless ratchet tool. The battery and motor so powerful. Battery is amazing. Helps me a lot to finish my job faster. I recommend this tool. Thanks UBuy Saudi.
13 August 2022
Reply from Ubuy Saudi
Hi,
Thank you so much for sharing your 5 Star experience with us. We hope to see you again soon.
Best Regards,
Team Ubuy
Perfect UBUY
Hi
UBUY i have excellent experience with you
Five star services shipping customer care
Best online shopping website i am totaly satisfied thank you all
👍👍🌹🌹
8 August 2022
Reply from Ubuy Saudi
Hello,
Thank you for your valuable feedback & rating. Your review encourage us greatly. Happy Shopping!
Best Regards,
Team Ubuy
Good Store But More Expensive
It was my first time to order from this store and so far my experience with shopping from them was good. The item was delivered by DHL, it was in very good condition and arrived on time. My only take about shopping from ubuy is their products are more expensive compared to let's say amazon.sa. At ubuy, they have customs and shipping costs that sometimes cost about 1/3 of the item you're buying. I ordered from them primarily because they have a tamara option for buying power tools which isn't available from amazon.sa.
6 August 2022
Unprompted review
Reply from Ubuy Saudi
Dear,
Thank you for sharing your valuable feedback. We are glad to hear that you are satisfied with the services. We would like to inform you that our products are shipped and delivered from abroad sellers via cross-border shipping. Hence, the prices are a bit expensive. We have shared the feedback with our team, and we will improve on the same.
We value our customers and take all the necessary actions for their satisfaction. Again, we are sorry for the inconvenience caused to you.
Best Regards,
Team Ubuy
In fact excellent experience in terms…
In fact excellent experience in terms of quality price and availability of products
5 August 2022
Reply from Ubuy Saudi
Hi,
Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.
Thanks & Regards,
Team Ubuy
They are very professional..thank you
30 July 2022
Reply from Ubuy Saudi
Hi,
Thank you so much for sharing your 5 Star experience with us. We hope to see you again soon.
Best Regards,
Team Ubuy
Reply from Ubuy Saudi
Dear,
We are incredibly grateful that you took the time out to leave us your great review.
Best Regards,
Team Ubuy
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.